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Knowledge Management Software: Desktop, Article Publishing and Editing

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WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
Process Mapping - TaskMap has been designed to meet the growing demand for a simple, affordable way to document and implement processes. Previous methods of process mapping (flowcharts, swim lanes, etc) have been unable to present enough detail to properly convey every step of a process. Process maps created with TaskMap allow for details regarding individual tasks (responsible roles, guidelines, resources, time, sub-processes, etc) to be presented on every task in a neatly organized manner.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
For Lotus Notes/Domino users: SWING DocPublisher lets you easily organize, publish, and maintain online documentation, such as policies and procedures, work instructions and knowledge bases. Turn your documentation (.doc) into e-manuals (.html) for company intranets or the Internet.
Inmagic Presto represents a fundamentally new approach to information and knowledge management by tightly integrating, into a single environment, a knowledge repository, information search, access and discovery tools and the wisdom of the community. Inmagic Presto's unique approach yields an ideal application platform for integrating top down vetted information with bottom-up social knowledge to address an organizations most critical initiatives that span functional groups.
Dieselpoint Search is search and navigation software for enterprise data including document collections, databases, and XML. Dieselpoint has developed industry-leading advances in search technology, combining advanced full-text and linguistic techniques with high-performance data navigation to yield intuitive user interfaces not possible with other approaches. Typical applications include large-scale product catalogs, website search, document repositories, intranet search, and OEM software.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.

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Web Listings
Open Directory - Computers: Software: Internet: Site Management ...
Oct 20, 2008 ... CentricMinds - Provides content and knowledge management solutions ... Contract Management Software - Offers web-based and desktop contract ...
http://www.dmoz.org/Computers/Software/Internet/Site_Management/Content_Management/
Software Download: Knowledge Management
Software Listing: Knowledge Management ..... The page editor is as easy as desktop publishing. Images and text can be placed freely on a page or layered on ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
KDOC:Knowledge Management Software - Business Software - Document ...
Nov 28, 2008 ... Download free KDOC:Knowledge Management Software or other top Business Software - Document Management at the download channel at CNET ...
http://www.cnet.com.au/downloads/soa/KDOC-Knowledge-Management-Software/0,239030384,...
Google Directory - Computers > Software > Internet > Site ...
Content Server includes knowledge management, competitive intelligence, library, ...... Offers web-based and desktop contract management software solutions. ...
http://www.google.com/Top/Computers/Software/Internet/Site_Management/Content_Manage...
Interspire Knowledge Manager: FAQ Software
Is Interspire Knowledge Manager wiki software? ... wiki syntax when editing articles - they use the simple built-in WYSIWYG editor to make changes. ...
http://www.interspire.com/knowledgemanager/wiki_software.php
What Next for Knowledge Management? -- Development and Challenges
Feb 25, 2002 ... Much of the current practice in knowledge management follows the paths ... group software as a standard module of many document management ...
http://www.skyrme.com/updates/u57_f1.htm


Guide author
By Jason Agard
Management
User Rating
8.3
out of 10
How to find an information sharing and organization solution that works for you.
An estimated $73 billion will be spent on knowledge management software by U.S. businesses in this year alone, according to strategic advisory firm AMR Research. These companies know how vitally important it is that they are able to collect, store, organize, and disseminate vital business information, whether in the service of internal brainstorming, collaboration, or operational efficiency, or as part of customer service and ... Read more
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