Knowledge Management Software: Desktop, Customer Portals 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Let your project team work simultaneously on one singular document, no check-in or check-out. Give management full control of workflow and deadlines. No more late nights battling with the formatting of your documents, XaitPorter automatically takes care of formatting, layout and numbering according to your corporate guidelines. Our clients reports of up to 70% time saving on documents such as reports, tenders and manuals.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

Web Listings
Document Management Software System - infoRouter DMS
infoRouter Document Management Software System (DMS) is an enterprise class software for the ... Build instant Employee, Vendor and Customer Portals. Be more productive; Promote Knowledge Sharing; Preserve Intellectual Capital and Organizational Knowledge ... Desktop integration with Microsoft® Office applications ...
http://www.inforouter.com/
Knowledge Management Articles and Software from Intranet Journal ...
Intranet Journal's guide to knowledge management, document management, ... The original concept for portal software was a place where enterprise workers could ... Watson 2.0 is a desktop search application that searches almost any source ... If you've tried to use Intranets.com's customer relationship management ...
http://www.intranetjournal.com/km/
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources .... Intelligent agent software for data mining, monitoring, and extraction from web, desktop and enterprise .... CRM, contact management, customer support, customer web portal, ...
http://software.forbes.com/knowledge-management-software
Help Desk Software by Web Help Desk
Knowledge Base Management. Knowledge base functionality is built into the Web ... requests by technicians and administrators. Customer Support Portal Icon ... Web Based Help Desk Software Web Help Desk Integration Apple Remote Desktop ...
http://www.webhelpdesk.com/
List of collaborative software - Wikipedia, the free encyclopedia
This is a list of collaborative software (or list of groupware) applications. .... Central Desktop wiki-based on demand team collaboration software for small and medium sized ... as well as customer relationship and enterprise resources functionality. ... tmsEKP is a suite of content management, knowledge portal, ...
http://en.wikipedia.org/wiki/List_of_collaborative_software
Software Download: Knowledge Management
Self-Service Portal Reduce call volumes with a Web-based self service portal where ... GeneralKB is an innovative Knowledge Management software allowing an easy and ... Comprised of the DataTrack Server, Desktop Client, and Web Client, ... and customer support solution with Ticket and Email management, Knowledge ...
http://www.sharewareconnection.com/titles/knowledge-management.htm


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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