Knowledge Management Software: Desktop, Role Management 

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Desktop Management Tool
Reduce IT Costs. Manage Laptops, Servers & Desktops with 1 Appliance
KACE.com/Desktop-Mgmt
Enterprise Desktop Mgmt
Configurations, Inventory Mgmt, S/W Installation, Patch Mgmt & more.
www.desktopcentral.com
Business IT Asset Mgmt
100% IT Asset Visibility/mgt with or without Agent. Free Webinar!
www.NumaraSoftware.com
Download Free 50 PC trial
Inventory, Alerting, App and URL Metering, S/W Distribution and R/C
www.NetSupportDna.com
Control the Desktop Chaos
Manage, Secure, Track and get in Compliance with all your IT Assets!
PangeaSystems-US.com
Desktop Management
Reap the Benefits of Next-Gen Desktop Virtualization. Free Trial!
Citrix.com/TryXenDesktop
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Let your project team work simultaneously on one singular document, no check-in or check-out. Give management full control of workflow and deadlines. No more late nights battling with the formatting of your documents, XaitPorter automatically takes care of formatting, layout and numbering according to your corporate guidelines. Our clients reports of up to 70% time saving on documents such as reports, tenders and manuals.
Inmagic Presto is a social KM platform designed to improve productivity and effectiveness within information-dependent communities by maximizing the value of both information and human assets. Presto tightly integrates a knowledge repository, information search, access and discovery tools and the "wisdom of the community" - all in a single environment. This unique approach yields an ideal platform for integrating "top down" vetted information with "bottom-up" social knowledge.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.

Web Listings
Personal knowledge management - Wikipedia, the free encyclopedia
... canvassing tools, automated knowledge harvesting tools, and Google Desktop and similar desktop content management tools. ...
http://en.wikipedia.org/wiki/Personal_knowledge_management
RightNow Knowledge Management | Knowledge Management Software ...
Knowledge Management Software from RightNow. Our patented self-learning knowledge ... the agent desktop, business applications, data and telephony systems. ...
http://www.rightnow.com/cx-suite-knowledge-management.php
Cyn.in - Open Source Enterprise 2.0 group collaboration knowledge ...
Cyn.in is a collaboration software that inter-connects your people with each other and their collective knowledge, seamlessly. ...
http://www.cynapse.com/cynin
Document Management Software System - infoRouter DMS
infoRouter Document Management Software System (DMS) is an enterprise class software for the management of paper ... Preserve Intellectual Capital and Organizational Knowledge ... Desktop integration with Microsoft® Office applications ...
http://www.inforouter.com/
Business Intelligence > Knowledge Management Software - Best of ...
Knowledge management software allowing business to reduce support costs by ... Desktop application allowing for the search of personal data including files, ...
http://verticals.botw.org/Software/Business-Intelligence/Knowledge-Management/
CIO.com - Business Technology Leadership
All that's right and wrong with the business of enterprise software: A cold, .... Executive Council share their opinions on the future of the CIO role in business. ... Knowledge Management, Agile Programming, Change Management, Web 2.0 ... In this Webcast, learn best practices for effective systems management in a ...
http://www.cio.com/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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