Knowledge Management Software: Employee Training, Help Desk, Knowledge Database Search 

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Customer Service Software
Empower Service. Turn Cross-Sell & Up-Sell Opportunities into Revenue.
www.systematicainc.com
University of Pittsburgh
Custom Management Training Tailored to your company's needs.
www.execed.Pitt.edu
Help Desk Software
Help desk software and IT service management solutions. Free Trial!
www.NumaraSoftware.com
Help Desk Management
Integrated web-based service desk. Bill time, track tickets. See demo!
www.ConnectWise.com
Pitney Document Solutions
No More File Cabinets, Go Paperless by Storing Documents Digitally!
www.pb.com/docimaging
Traction Software
Knowledge Management that works Award winning KM Software
www.TractionSoftware.com
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

Web Listings
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... KnowledgeBase Manager Pro is commonly used to complement a help desk or for ... Reduce employee training time. Keep corporate knowledge integrity whenever ... or restore the whole database from the backup within application. ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software, Knowledge Management System from ...
Our knowledge management software - the Novo Knowledge Base Enterprise ... Centralized Policies, Procedures and Employee Training for HR Managers .... MSDE database. Microsoft SQL Server 7+. Oracle 9i+ (Requires Novo Oracle Plug-In Module) ... Help Desk Software Search, Internet Help Desk. Help Desk Software ...
http://www.novosolutions.com/knowledge-management-software/
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources ... technology to assist customers as a live help desk employee would. ..... Lets you capture, analyze, and share knowledge from real-life projects, training or exercises. ... A database for storing and searching for lessons learned and best practices. ...
http://software.forbes.com/knowledge-management-software
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... TaskBlaster - Software being developed to share knowledge and provide task management and help desk solutions over the Internet. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Self-help Knowledge Base Hosted Software | Giva
Giva – Web-native IT Help Desk, Customer Service, Knowledge Management, IT ... Decreases training time of new hires by facilitating knowledge transfer ... The Giva knowledge management software maintains a centralized database of ... Customer or Employee Limit (your customers or employees that search for knowledge) ...
http://www.givainc.com/knowledge-base-software.htm
Soffront Knowledge management - Knowledge base and self-help to ...
Leverage the knowledge base as a training tool for new recruits. ... Soffront Knowledge Management for Customer/Employee Self Service provides a natural language self-service ... Filter search based on Interests, Categories and Topics ... Helpdesk Software · Employee Help Desk · Multi Channel Contact Center ...
http://www.soffront.com/CRM/Products/KnowledgeManagement.asp


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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