Knowledge Management Software: Employee Training, Help Desk 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution ... KnowledgeBase Manager Pro is commonly used to complement a help desk or for ... Reduce employee training time. Keep corporate knowledge integrity ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software, Knowledge Management System from ...
Help Desk Software. Customer Service Management Software ... existing employees to acquire job knowledge faster, reducing training ... Centralized & Retained Employee Knowledge: prevents knowledge from leaving when an employee leaves ...
http://www.novosolutions.com/knowledge-management-software/
Novo Solutions Products: Knowledge Base, Help Desk and Document ...
Knowledge Management; Customer Support; Employee Training ... Click here for a complete description of our Help Desk Software ...
http://www.novosolutions.com/p_products.html
Knowledge Management Software: search software - Software Finder ...
BMC Software - BMC Remedy Knowledge Management. Provides service desk ... Dynamic employee portal that provides up-to-date communications and .... Lets you capture, analyze, and share knowledge from real-life projects, training or exercises. .... Document and Knowledge management system that will help your company ...
http://software.forbes.com/knowledge-management-software
Knowledge Management Software: search software, knowledge ...
Knowledge Management software. Free, interactive directory to quickly narrow your choices ... technology to assist customers as a live help desk employee would. ..... and share knowledge from real-life projects, training or exercises. ...
http://www.capterra.com/knowledge-management-software
HEAT Software Product Suite - IT Service Management Solution ...
Knowledge Management — Improve service agent efficiency when real-time service content ... and processes including escalations, employee set-up, and change processes; ... management is streamlined, saving time and cost at the help desk while ... Flexible training options provide Anywhere, Anytime extended learning ...
http://www.frontrange.com/heat.aspx


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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