Knowledge Management Software: Employee Training, Knowledge Database Search, Role Management 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.

Web Listings
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution – manage ... Typically, a search engine is used to locate information in the system, ... Reduce employee training time. Keep corporate knowledge integrity whenever ... or restore the whole database from the backup within application. ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge management - Wikipedia, the free encyclopedia
Subsequent KM efforts leveraged semantic technologies for search and retrieval ... Furthermore, these knowledge management software tools have the advantage ...
http://en.wikipedia.org/wiki/Knowledge_management
Knowledge Management Software, Knowledge Management System from ...
Our knowledge management software - the Novo Knowledge Base Enterprise Edition ... Centralized Policies, Procedures and Employee Training for HR Managers ... Basic and Advanced Knowledge Search: Ability to do a quick or advanced searching ... MSDE database. Microsoft SQL Server 7+. Oracle 9i+ (Requires Novo Oracle ...
http://www.novosolutions.com/knowledge-management-software/
Knowledge Management Articles and Software from Intranet Journal ...
Intranet Case Study: Using OpenRoad's Social Software ... employee-maintained site that has changed the way the company interacts. .... An alternative to traditional search and knowledge management capabilities is ... If you've tried to use Intranets.com's customer relationship management database in the past and ...
http://www.intranetjournal.com/km/
Knowledge Management Software: search software - Software Finder ...
Knowledge Management Software Directory >> view resources ... technology to assist customers as a live help desk employee would. ..... Lets you capture, analyze, and share knowledge from real-life projects, training or exercises. ... Electronic performance support with role-specific user documentation for ...
http://software.forbes.com/knowledge-management-software
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... SilverCloud Software - Natural language knowledge engine and document management system for credit unions. Features information about the ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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