Knowledge Management Software: Enterprise Business (More than 2500), Corporate Information Management, Customer Support, Help Desk 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.


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SAP - Compare SAP Business Management Software
Compare the software to find the best fit for your business needs. ... More than 1200 channel partners providing more than 700 industry-specific solutions .... Knowledge management, complaints and returns processing, and complaints/returns analytics ... Help desk/ customer service and support, advanced ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
Call Center, Bug Tracking and Project Management Tools for Linux
The knowledge base can be used by customer support personnel to find answers to ... Help-Desk Management/Call Tracking: Most Help-Desk Management systems are ...... secure repository for project, task and resource management information. .... CRM: Customer Relationship Management. Software that tracks customers. ...
http://linas.org/linux/pm.html
Introduction to Knowledge Management
Knowledge Management is one of the hottest topics today in both the ... hypertext, and the World Wide Web; help-desk technology ... and knowledge management software is rapidly evolving. ... Technologies That Support Knowledge Management ... customer service due to faster access to more accurate information by ...
http://www.unc.edu/~sunnyliu/inls258/Introduction_to_Knowledge_Management.html
Partners & Resellers | Document Management Software | Open Source ...
Exxaxon also offer a XAMPP Support Service in Japanese for Enterprise customers who want ... PrismaTek's products and services are used by more than 500 institutions in .... KnowledgeTree Document Management Software. Business Intelligence: ... Knowledge Tree Implementation & Integration; Remote Help Desk Services ...
http://version.knowledgetree.com/Partners
Jive Named to KMWorld's 100 Companies that Matter In Knowledge ...
Feb 23, 2009 ... 23 /PRNewswire/ -- Jive Software, the Social Business Software Leader, was included in KMWorld's 100 Companies that Matter In Knowledge Management for the second year in a row. ... Jive has more than 2500 customers worldwide, including more than ... For more information, visit Jive Software online. ...
http://www.reuters.com/article/pressRelease/idUS133713+23-Feb-2009+PRN20090223
Course Descriptions | Information Science & Technology Program ...
Secure software design using UMLsec, secure design of operating systems ... Administration and management of security of enterprise information ... Integrates the knowledge and skills from e-business and web technologies to ... Of the 18-credit seminar requirement, no more than 6 should be research seminar credits. ...
http://www.ischool.pitt.edu/ist/courses/descriptions.php


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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