Knowledge Management Software: Enterprise Business (More than 2500), Customer Portals, Knowledge Database Search 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
Let your project team work simultaneously on one singular document, no check-in or check-out. Give management full control of workflow and deadlines. No more late nights battling with the formatting of your documents, XaitPorter automatically takes care of formatting, layout and numbering according to your corporate guidelines. Our clients reports of up to 70% time saving on documents such as reports, tenders and manuals.

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Call Center, Bug Tracking and Project Management Tools for Linux
At a bare minimum, a knowledge base might be an indexed set of FAQ's and mailing list ... are no more than glorified address books, such as the contact management ..... of portal management, email management, knowledge-base management and ..... CRM: Customer Relationship Management. Software that tracks customers. ...
http://linas.org/linux/pm.html
ECM Software: Enterprise Content Management Software
Quickly find and compare enterprise content management software system solutions here. ... Archive Studio enables knowledge workers across any business to quickly ... Siatel is the editor of Gargantua, and ECM solution including portal , ... much more quickly through the use of detailed search functions that can ...
http://www.edms-software-selection.net/enterprise-content-management-software/
Gilbane San Francisco - Exhibitors and Sponsors - Web Content ...
Web Content Management and Enterprise Social Software conference ... EveryZing provides next-generation universal search technology and .... people globally and improve knowledge sharing to become more agile, ... More than 2500 customers worldwide use EPiServer CMS to create collaborative and attractive Web sites. ...
http://gilbanesf.com/exhibitors_sponsors.html
Knowledge Management
social software (wikis, social bookmarking, blogs, etc) .... KM and E-learning will converge into knowledge collaboration portals that will ... based systems will be considerably more complex than current database development methods. ... Knowledge Management and Enterprise 2.0 Knowledge Management and Enterpris… ...
http://www.slideshare.net/DIPUN/knowledge-management-2166266
Introduction to Knowledge Management
Knowledge Management is one of the hottest topics today in both the .... software will develop into comprehensive, knowledge aware enterprise management systems. KM and E-learning will converge into knowledge collaboration portals that will ... be considerably more complex than current database development methods. ...
http://www.unc.edu/~sunnyliu/inls258/Introduction_to_Knowledge_Management.html
Patricia Seybold Group - nGenera Knowledgebase 8.3
Sep 24, 2009 ... Excellent Knowledge Management, a Portal-style UI, and Three Deployment Options ... Enterprise scales to support knowledgebases that contain more than 2500 Articles (the key knowledge item in nGen KB). ... CIM (Customer Interaction Management) software suite and business, rebranding the software as. ...
http://www.psgroup.com/research_967.aspx


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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