Knowledge Management Software: Enterprise Business (More than 2500), Customer Support, Help Desk, Multiple Licenses 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Web Listings
Call Center, Bug Tracking and Project Management Tools for Linux
The knowledge base can be used by customer support personnel to find answers to ... Help-Desk Management/Call Tracking: Most Help-Desk Management systems are similar to .... A five-user license is available for free download and use; ...... CRM: Customer Relationship Management. Software that tracks customers. ...
http://linas.org/linux/pm.html
SAP - Compare SAP Business Management Software
Compare the software to find the best fit for your business needs. .... Knowledge management, complaints and returns processing, and complaints/returns ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
Partners & Resellers | Document Management Software | Open Source ...
Exxaxon also offer a XAMPP Support Service in Japanese for Enterprise customers who want ... PrismaTek's products and services are used by more than 500 institutions in .... KnowledgeTree Document Management Software. Business Intelligence: ... Knowledge Tree Implementation & Integration; Remote Help Desk Services ...
http://version.knowledgetree.com/Partners
Course Descriptions | Information Science & Technology Program ...
Management and business perspectives on network design, estimation of ... Secure software design using UMLsec, secure design of operating systems ... Integrates the knowledge and skills from e-business and web technologies ... Of the 18- credit seminar requirement, no more than 6 should be research seminar credits. ...
http://www.ischool.pitt.edu/ist/courses/descriptions.php
Software Download: Software Configuration Management
Network Configuration Management | License: Shareware | .... AVS is a free source configuration management software, embedding a full bug tracking engine. ... based help desk software for your service desk software, customer support software, ... knowledge management software, Standards Management Systems software, ...
http://www.sharewareconnection.com/titles/software-configuration-management.htm
Learning Management System Software: lms, SCORM, learning content ...
Intelladon is an official reseller and support partner for the only LMS ... training software application designed to help you efficiently create, ... Summit's software offers more training management features than any other on the market. .... Software that provides the platform to implement eLearning, knowledge ...
http://www.capterra.com/learning-management-system-software


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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