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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
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EnterpriseWizard provides a complete solution for Knowledge Management and Customer Service, integrating your important data and business processes in a single system. With superior search capabilities, including full text indexing of attached files, users can find any kind of information quickly. Built in reports, rules and workflow automation, a flexible data model, and fine grained permissions give complete control. 100% Web-based, scalable, available for SaaS or in-house installation.
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Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
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VIDIZMO.COM is a Rich Media Suite providing SCORM Compliant Live/On-Demand Video Presentation, Lecture Capture and Webcast for Training, Learning, Workforce Development and Corporate Communication. Test knowledge using branch-able quizzes, view detailed stats and issue certificates. Monetize presentations via Mashup Market. Integrates with Microsoft SharePoint, Live Meeting, C/XRM, Windows Live ID & leading LMS including Blackboard, Moodle etc, available as on-premises & off-premises (cloud).
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
Web Listings
SAP - Compare SAP Business Management Software
Compare the software to find the best fit for your business needs. .... Knowledge management, complaints and returns processing, and complaints/returns ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
Compare the software to find the best fit for your business needs. .... Knowledge management, complaints and returns processing, and complaints/returns ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
customer service and enterprise software and knowledge Resources ...
But it takes more than just technology to maintain customer relationships. ... Knowledge Management for Customer Service Ingredients for Success ... Inc., a developer of knowledge management software for e-business applications. ... resolution and knowledge management software for customer support organizations, ...
http://resources.bnet.com/topic/customer+service+and+enterprise+software+and+knowled...
But it takes more than just technology to maintain customer relationships. ... Knowledge Management for Customer Service Ingredients for Success ... Inc., a developer of knowledge management software for e-business applications. ... resolution and knowledge management software for customer support organizations, ...
http://resources.bnet.com/topic/customer+service+and+enterprise+software+and+knowled...
Customer Relationship Management Software(CRM) : help desk softwa
help desk software information, suppliers, products, ... help desk management, defect tracking, and knowledge management solutions ... More than 45000 users and over 2500 corporations worldwide, ... The Vantive Enterprise, Vantive's integrated software suite, ... All you need is an existing product license... more ...
http://www.zoominfo.com/Industries/customer-relationship-management-software-crm/cus...
help desk software information, suppliers, products, ... help desk management, defect tracking, and knowledge management solutions ... More than 45000 users and over 2500 corporations worldwide, ... The Vantive Enterprise, Vantive's integrated software suite, ... All you need is an existing product license... more ...
http://www.zoominfo.com/Industries/customer-relationship-management-software-crm/cus...
Software Development & Design : electronic customer relationship
Talisma is the leading Customer Interaction Management (CIM) software ... is an enterprise software company, which delivers products that help in ... help desk management, defect tracking, and knowledge management solutions for companies of all sizes. More than 45000 users and over 2500 corporations worldwide, ...
http://thezoomlist.net/Industries/software-mfg/software-development-design/electroni...
Talisma is the leading Customer Interaction Management (CIM) software ... is an enterprise software company, which delivers products that help in ... help desk management, defect tracking, and knowledge management solutions for companies of all sizes. More than 45000 users and over 2500 corporations worldwide, ...
http://thezoomlist.net/Industries/software-mfg/software-development-design/electroni...
Call Center, Bug Tracking and Project Management Tools for Linux
But in the long run, you will find much more satisfaction from working on a ... The knowledge base can be used by customer support personnel to find ... CRM systems are usually integrated with Help-Desk/Call-Tracking systems (below). ...... CRM: Customer Relationship Management. Software that tracks customers. ...
http://www.linas.org/linux/pm.html
But in the long run, you will find much more satisfaction from working on a ... The knowledge base can be used by customer support personnel to find ... CRM systems are usually integrated with Help-Desk/Call-Tracking systems (below). ...... CRM: Customer Relationship Management. Software that tracks customers. ...
http://www.linas.org/linux/pm.html
Postmodern Knowledge Management
mation discovery, groupware, document management, customer support. This KM ... more than information and that management is more than organization. .... Knowledge management software is groupware, not post-groupware, because .... an informal business network, a central repository won't help you make use of it. ...
http://cdn.oreilly.com/radar/r1/06-01.pdf
mation discovery, groupware, document management, customer support. This KM ... more than information and that management is more than organization. .... Knowledge management software is groupware, not post-groupware, because .... an informal business network, a central repository won't help you make use of it. ...
http://cdn.oreilly.com/radar/r1/06-01.pdf
