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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
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EnterpriseWizard provides a complete solution for Knowledge Management and Customer Service, integrating your important data and business processes in a single system. With superior search capabilities, including full text indexing of attached files, users can find any kind of information quickly. Built in reports, rules and workflow automation, a flexible data model, and fine grained permissions give complete control. 100% Web-based, scalable, available for SaaS or in-house installation.
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VIDIZMO.COM is a Rich Media Suite providing SCORM Compliant Live/On-Demand Video Presentation, Lecture Capture and Webcast for Training, Learning, Workforce Development and Corporate Communication. Test knowledge using branch-able quizzes, view detailed stats and issue certificates. Monetize presentations via Mashup Market. Integrates with Microsoft SharePoint, Live Meeting, C/XRM, Windows Live ID & leading LMS including Blackboard, Moodle etc, available as on-premises & off-premises (cloud).
Gives organizations the opportunity to effectively manage knowledge centrally so employees can acquire, create, share and apply knowledge within their organization.
XaitPorter by Xait
Let your project team work simultaneously on one singular document, no check-in or check-out. Give management full control of workflow and deadlines. No more late nights battling with the formatting of your documents, XaitPorter automatically takes care of formatting, layout and numbering according to your corporate guidelines. Our clients reports of up to 70% time saving on documents such as reports, tenders and manuals.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.
Web Listings
Software Development & Design : knowledge management technologies
Around 2500... more · FileNet Corporation (NASDAQ: FILE) ... Document and Knowledge Management, informing more than 50000 subscribers about the components and ... ITA is a Veteran-owned small business. ITA can... more ... Sirenic is a software company that develops knowledge management technology to tackle ...
http://zoominfo.us/Industries/software-mfg/software-development-design/knowledge-man...
Around 2500... more · FileNet Corporation (NASDAQ: FILE) ... Document and Knowledge Management, informing more than 50000 subscribers about the components and ... ITA is a Veteran-owned small business. ITA can... more ... Sirenic is a software company that develops knowledge management technology to tackle ...
http://zoominfo.us/Industries/software-mfg/software-development-design/knowledge-man...
customer service and enterprise software and knowledge Resources ...
But it takes more than just technology to maintain customer relationships. ... Knowledge Management for Customer Service Ingredients for Success: As enterprises ... Customer Service Training Across 2500 Drive-In Restaurants To Insure ... a developer of knowledge management software for e-business applications. ...
http://resources.bnet.com/topic/customer+service+and+enterprise+software+and+knowled...
But it takes more than just technology to maintain customer relationships. ... Knowledge Management for Customer Service Ingredients for Success: As enterprises ... Customer Service Training Across 2500 Drive-In Restaurants To Insure ... a developer of knowledge management software for e-business applications. ...
http://resources.bnet.com/topic/customer+service+and+enterprise+software+and+knowled...
SAP - Compare SAP Business Management Software
Compare the software to find the best fit for your business needs. ... More than 1200 channel partners providing more than 700 industry-specific solutions ... SAP Business One is only available from SAP Business One partners and may not be licensed .... Knowledge management, complaints and returns processing, ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
Compare the software to find the best fit for your business needs. ... More than 1200 channel partners providing more than 700 industry-specific solutions ... SAP Business One is only available from SAP Business One partners and may not be licensed .... Knowledge management, complaints and returns processing, ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
Press Releases - Jive Software
Feb 23, 2009 ... Jive Named to KMWorld's 100 Companies that Matter In Knowledge Management ... Jive is the largest and fastest growing Social Business Software company ... Jive is the global leader of the enterprise Social Business Software market. Jive has more than 2500 customers worldwide, including more than 15% ...
http://www.jivesoftware.com/news/releases/2009/2/jive-named-to-kmworlds-100-companie...
Feb 23, 2009 ... Jive Named to KMWorld's 100 Companies that Matter In Knowledge Management ... Jive is the largest and fastest growing Social Business Software company ... Jive is the global leader of the enterprise Social Business Software market. Jive has more than 2500 customers worldwide, including more than 15% ...
http://www.jivesoftware.com/news/releases/2009/2/jive-named-to-kmworlds-100-companie...
Document Management: SaaS, On-premise | KnowledgeTree ...
DataSync is a software integration and hosting firm that offers unified web portal solutions ... business intelligence, data quality, enterprise content management, ... Softchoice currently has 883 employees operating from more than 40 branch ... network solutions to knowledge management, and information assurance, ...
http://www.knowledgetree.com/partners/north-america
DataSync is a software integration and hosting firm that offers unified web portal solutions ... business intelligence, data quality, enterprise content management, ... Softchoice currently has 883 employees operating from more than 40 branch ... network solutions to knowledge management, and information assurance, ...
http://www.knowledgetree.com/partners/north-america
ECM Software: Enterprise Content Management Software
Quickly find and compare enterprise content management software system solutions here. ... tools available here can help you identify the enterprise content management ... Archive Studio enables knowledge workers across any business to quickly .... by enabling them to retrieve the documents they need quicker than ...
http://www.edms-software-selection.net/enterprise-content-management-software/
Quickly find and compare enterprise content management software system solutions here. ... tools available here can help you identify the enterprise content management ... Archive Studio enables knowledge workers across any business to quickly .... by enabling them to retrieve the documents they need quicker than ...
http://www.edms-software-selection.net/enterprise-content-management-software/
