Knowledge Management Software: Enterprise Business (More than 2500), Help Desk, Knowledge Database Search 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!

Web Listings
Call Center, Bug Tracking and Project Management Tools for Linux
At a bare minimum, a knowledge base might be an indexed set of FAQ's and ... At the low-end, CRM systems are no more than glorified address books, such as the contact management ... Parts tracking systems include not only a contact database for vendor ...... Help Desk Software is an alphabetical listing of vendors. ...
http://linas.org/linux/pm.html
SAP - Compare SAP Business Management Software
Compare the software to find the best fit for your business needs. .... Knowledge management, complaints and returns processing, and complaints/returns ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
Knowledge Management
social software (wikis, social bookmarking, blogs, etc) ... hypertext, and the World Wide Web; help-desk technology full-text search and retrieval .... systems will be considerably more complex than current database development methods. ... Knowledge Management and Enterprise 2.0 Knowledge Management and Enterpris… ...
http://www.slideshare.net/DIPUN/knowledge-management-2166266
Introduction to Knowledge Management
Knowledge Management is one of the hottest topics today in both the ... the World Wide Web; help-desk technology; full-text search and retrieval .... software will develop into comprehensive, knowledge aware enterprise management systems. ... be considerably more complex than current database development methods. ...
http://www.unc.edu/~sunnyliu/inls258/Introduction_to_Knowledge_Management.html
Toward a Model of Growth Stages for Knowledge Management ...
Knowledge management was introduced to the business world to help companies create, ..... ble networked PC on every desk or in every brief- ..... Software and systems suitable for knowledge management ... TKGL had more than 2500 binders when the court ... for Balder, they make a search in the Summation database. ...
http://inform.nu/Articles/Vol5/v5n2p079-093.pdf
Enterprise Document Management System EDMS Software - PayDox l ...
Web-based secure Enterprise Document and Business Process Management ... The HelpMaster PRO Enterprise Edition is a help desk, CRM, and call center software system. ... HomeGed Enterprise With HomeGed Enterprise, store more than 100000 .... Forte CRM Professional - advanced Knowledge Management with the power to ...
http://www.filetransit.com/files.php?name=Enterprise_Document_Management_System_EDMS


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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