Knowledge Management Software: Enterprise Business (More than 2500), Help Desk 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
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Learn More: Test Drive KMPhaseWare KM
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
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Learn More: Knowledgebase SoftwareLive Product Demo

Web Listings
SAP - Compare SAP Business Management Software
Knowledge management, complaints and returns processing, and complaints/returns ... Information and IT help desk, service request and incident management, ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
Call Center, Bug Tracking and Project Management Tools for Linux
Lets define some of the more commonly used terms: Knowledge Base: The ... are no more than glorified address books, such as the contact management ...... This is an enterprise-class system, suitable for tracking and scheduling the largest projects. .... Help Desk Software is an alphabetical listing of vendors. ...
http://linas.org/linux/pm.html
Management techniques - Business White Papers, Webcasts and Case ...
Sponsored by: Global Knowledge Date: September 2009, Global Knowledge ... IBM Lotus Sametime software helps you keep pace with your real-time work environment . ... Learn more here We listened to more than 2500 CIOs worldwide, including 158 CIOs from ... And while performance management technology can help provide. ...
http://jobfunctions.bnet.com/Management/Management+techniques/
Partners & Resellers | Document Management Software | Open Source ...
PrismaTek's products and services are used by more than 500 institutions in Indonesia to scan and ... Business Intelligence, Data Quality, Enterprise Content Management, .... KnowledgeTree Document Management Software. Business Intelligence: ... Knowledge Tree Implementation & Integration; Remote Help Desk Services ...
http://version.knowledgetree.com/Partners
Knowledge Management
Knowledge management has become big business for such major ... Forester Research estimates that online storage for Global 2500 ... In the next several years ad-hoc software will develop into comprehensive, knowledge aware enterprise ... of knowledge based systems will be considerably more complex than current ...
http://www.slideshare.net/DIPUN/knowledge-management-2166266
Introduction to Knowledge Management
Knowledge Management is one of the hottest topics today in both the ... hypertext, and the World Wide Web; help-desk technology .... In the next several years ad-hoc software will develop into comprehensive, knowledge aware enterprise ... of knowledge based systems will be considerably more complex than current ...
http://www.unc.edu/~sunnyliu/inls258/Introduction_to_Knowledge_Management.html


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What WorksTM for Management

Using Knowledge Management Software

 By Apryl Beverly
Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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