Knowledge Management Software: Enterprise Business (More than 2500), Multiple Licenses 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
Let your project team work simultaneously on one singular document, no check-in or check-out. Give management full control of workflow and deadlines. No more late nights battling with the formatting of your documents, XaitPorter automatically takes care of formatting, layout and numbering according to your corporate guidelines. Our clients reports of up to 70% time saving on documents such as reports, tenders and manuals.
Inmagic Presto is a social KM platform designed to improve productivity and effectiveness within information-dependent communities by maximizing the value of both information and human assets. Presto tightly integrates a knowledge repository, information search, access and discovery tools and the "wisdom of the community" - all in a single environment. This unique approach yields an ideal platform for integrating "top down" vetted information with "bottom-up" social knowledge.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.

Web Listings
SAP - Compare SAP Business Management Software
Compare the software to find the best fit for your business needs. ... SAP Business One users, including software licensing and implementation. Learn more. ... Recruiting, career management, enterprise learning, employee performance management, .... Knowledge management. Access to multiple knowledge repositories , ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
Course Descriptions | Information Science & Technology Program ...
Management and business perspectives on network design, estimation of ... Secure software design using UMLsec, secure design of operating systems ... Integrates the knowledge and skills from e-business and web technologies ... Of the 18- credit seminar requirement, no more than 6 should be research seminar credits. ...
http://www.ischool.pitt.edu/ist/courses/descriptions.php
March 2009 - The Forrester Blog For Information & Knowledge ...
Mar 24, 2009 ... Simply put, shelfware is the software licenses purchased, not deployed ... Got more enterprise software contract negotiations questions? .... assets across diverse application domains and business processes, rather than ... What's more important for Information & Knowledge Management professionals ...
http://blogs.forrester.com/information_management/2009/03/index.html
Partners & Resellers | Document Management Software | Open Source ...
PrismaTek's products and services are used by more than 500 institutions in Indonesia to ... Business Intelligence, Data Quality, Enterprise Content Management, .... KnowledgeTree Document Management Software. Business Intelligence: ... License Management; VPN Solutions; VoIP Solutions (Asterisk); Knowledge Tree ...
http://version.knowledgetree.com/Partners
SDRC Ships Metaphase 3.2 e-PDM Software; Software Provides ...
Business Wire ; ...awarded a follow on contract to SDRC for Metaphase(R) ... SDRC employs more than 2500 people worldwide...www.sdrc.com/ Note to ... Business Wire ; ...management (PDM) system based on SDRC's Metaphase Enterprise software. ... Package Delivers Accelerated Product Knowledge Management Results. ...
http://www.encyclopedia.com/doc/1G1-58304595.html
Enterprise 2.0 2009 - 2008 Demo Pavilion Archive
When empowered by InQuira, global enterprise business are realizing dramatic decreases in ... Jive is the SBS marketshare leader with more than 2500 customers, .... Our software-as-a-service platform is used for knowledge management; ... There are over 1 million licenses of MindManager software used globally by 85 ...
http://www.e2conf.com/2008/demo-pavilion.php


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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