Knowledge Management Software: Help Desk, Article Publishing and Editing 

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Web-based Help Desk
Highly adaptive help desk solution Let us prove it in a live demo
www.enterprisewizard.com
Customer Service Software
Empower Service. Turn Cross-Sell & Up-Sell Opportunities into Revenue.
www.systematicainc.com
The Workers Comp Experts
SAVE on Work Comp, Gen Liability & NO Dep & NO Audits! Immed Certs Ins
www.GetWorkComp.com
Help Desk Software
Free Directory - Find and Compare Help Desk Software Solutions.
www.capterra.com
Customer Service Software
Hosted Customer Service & Support Software - online, completely free!
www.sysaidcss.com/Free_Software
Active Directory Editing
Bulk, Mass user account creation, Password resets, and unlock users
www.advtoolware.com
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!

Web Listings
Industry leading knowledge management software updated. New online ...
May 7, 2009 ... Knowledge management software solution and FAQ software for articles creation and management. ... Publishing of certain category with or without subcategories ... With the help of custom fields in Knowledge Base Manager Pro you can: .... We added new group operations for article editing: ...
http://www.web-site-scripts.com/blog/announces/2009/05/industry-leading-knowledge-ma...
Help Desk Software | IT Support Desk | PHP HelpDesk Software for ...
Powerful Self-service Help Desk and Knowledge Base Software ... Management. WYSIWYG editing; Drag-n-drop category management; Drafts and auto-saving; Quick content mgmt in front-end; Add images, flash and media; Unlimited attachments; Scheduled publishing ... RSS Syndication for anything; Print an article function ...
http://www.web-site-scripts.com/help-desk-software
Software Download: Knowledge Management
GeneralKB is an innovative Knowledge Management software allowing an easy and ... easy to use Help Desk and Asset Management software whose features .... It integrates all applications for creating, publishing and updating in a single user interface - including image management and editing with over 30 image tools . ...
http://www.sharewareconnection.com/titles/knowledge-management.htm
InstantKB.NET - knowledgebase software, helpdesk sofrware ...
Customize the forms used to collect knowledge within InstantKB. ... workflows used by your staff members when adding or editing content within your tab. ... field types ensures you can easily capture unique knowledge & article meta data. ... Ensure complete control of your content publishing & approval lifecycle. ...
http://www.instantasp.co.uk/Products/InstantKB/
BMC Remedy Knowledge Management
Remedy Knowledge Management provides a framework for creating, publishing, reviewing, and ... Knowledge. Management reduces help desk cost by allowing help desk analysts to ... BMC, BMC Software, and the BMC Software logo are the exclusive ... authoring with extensive rich-text XML editing tools supports spell ...
http://documents.bmc.com/products/documents/96/18/99618/99618.pdf
Our Company: Online Customer Support Software - On Demand Customer ...
UK Helpdesk Software IT helpdesk and change management software. Web Publishing Software Word like web publishing system for editing websites. ... Freeform text knowledge base using keywords to quickly locate information. ...
http://www.parature.com/resources/software3.html


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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