Knowledge Management Software: Help Desk, Knowledge Database Search 

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Help Desk Software
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Customer Service Software
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!

Web Listings
Knowledge Management Software | Knowledge Base Software ...
KnowledgeBase Manager Pro, the best Web2.0 knowledge management software solution – manage ... KnowledgeBase Manager Pro is commonly used to complement a help desk or for ... Typically, a search engine is used to locate information in the system, ... or restore the whole database from the backup within application . ...
http://www.web-site-scripts.com/knowledge-management/overview.html
PHPKB Knowledge Base Software - Knowledge Management System
PHPKB is a powerful and robust knowledge management software solution for your business. ... support help desk solution with unlimited categories and subcategories. A Knowledgebase is defined as a searchable database with answers to the questions. ... With Hundreds of options like RSS Feed Export, Advanced Search, ...
http://www.knowledgebase-script.com/
Knowledge Management Software: search software, knowledge ...
Knowledge Management software. Free, interactive directory to quickly narrow your ... Powerful, affordable customer-support and help-desk solution built on ... A database for storing and searching for lessons learned and best practices. ...
http://www.capterra.com/knowledge-management-software
Help Desk Software, Knowledge Base & Service Desk Software
Help Desk Software and Knowledge Base Software from NovoSolutions.com ... The Novo Change Management Software facilitates Best Practice" processes and procedures for efficient and prompt ... Help Desk Software Search, Internet Help Desk ...
http://www.novosolutions.com/
KNOVA Software, Inc.
Consona™ CRM and QlikView Join Up To Create Knowledge Management Analytics ... contact center, forums and help desk applications automates the most critical part of customer ... Brand Management. INTELLIGENT. Integrated. Guided Search ...
http://www.knova.com/
Microsoft Support
The Microsoft Help and Support home page is your portal to help and support ... for your Microsoft software · Get help at the Visual Studio Solution Center ... Search for solutions using the Advanced Knowledge Base Search · Get help at ...
http://support.microsoft.com/


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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