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Knowledge Management Software: Help Desk, Web Based, Role Management

 
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Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
Do your customer stop you in the hall to request support? Are you having trouble keeping track of all your IT knowledge? Streamline your IT service desk and knowledge management process with IssueTrak. IssueTrak's 100% Web based solution allows your IT help desk to run efficiently, resulting in faster incident resolution, controlled costs and increased customer satisfaction. IssueTrak has proven effective in large and small companies around the world as a platform for a successful service desk.


Web Listings
Help Desk Software, Knowledge Base & Service Desk Software
A robust, scaleable, easy to use web-based Knowledge Base Software ... easy to use web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... marketing automation, customer service, knowledge base, order processing, help desk, ...
http://www.soffront.com/
Open Directory - Reference: Knowledge Management: Software
Oct 20, 2008 ... Resultor - Web-based idea management software. ... to share knowledge and provide task management and help desk solutions over the Internet. ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Knowledge Management Software: search software, knowledge ...
100% Web based Help Desk software, Customer Support Desk software, ... Collaborative web based document management and knowledge management tool to securely ...
http://www.capterra.com/knowledge-management-software
KNOVA Software - Knowledge Management for the contact center, web ...
Consonaâ„¢ CRM and QlikView Join Up To Create Knowledge Management Analytics ... contact center, forums and help desk applications automates the most critical ...
http://www.knova.com/
Knowledge Management Software | Parature, Inc.
Knowledge Management. Customer Service Software Products from Parature Inc. ... Parature: On-Demand Customer Support, Customer Service & Help Desk Software ...
http://www.parature.com/knowledge-management.aspx


Guide author
By Jason Agard
Management
User Rating
8.3
out of 10
How to find an information sharing and organization solution that works for you.
An estimated $73 billion will be spent on knowledge management software by U.S. businesses in this year alone, according to strategic advisory firm AMR Research. These companies know how vitally important it is that they are able to collect, store, organize, and disseminate vital business information, whether in the service of internal brainstorming, collaboration, or operational efficiency, or as part of customer service and ... Read more
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