Manage Knowledge Work
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Knowledge Mgmt Case Study
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Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
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Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
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XaitPorter by Xait
Let your project team work simultaneously on one singular document, no check-in or check-out. Give management full control of workflow and deadlines. No more late nights battling with the formatting of your documents, XaitPorter automatically takes care of formatting, layout and numbering according to your corporate guidelines. Our clients reports of up to 70% time saving on documents such as reports, tenders and manuals.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
Inmagic Presto is a social KM platform designed to improve productivity and effectiveness within information-dependent communities by maximizing the value of both information and human assets.
Presto tightly integrates a knowledge repository, information search, access and discovery tools and the "wisdom of the community" - all in a single environment. This unique approach yields an ideal platform for integrating "top down" vetted information with "bottom-up" social knowledge.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.
Web Listings
Knowledge management - Wikipedia, the free encyclopedia
Furthermore, these knowledge management software tools have the advantage of using the .... "Constructing on constructivism: The role of technology". ...
http://en.wikipedia.org/wiki/Knowledge_management
Furthermore, these knowledge management software tools have the advantage of using the .... "Constructing on constructivism: The role of technology". ...
http://en.wikipedia.org/wiki/Knowledge_management
Role of social software and networks in knowledge management ...
Role of social software in knowledge management. Social software provides an answer to the 'why' question. It is a means of giving people what they want in ...
http://www.headshift.com/blog/2009/09/role-of-social-software-and-ne.php
Role of social software in knowledge management. Social software provides an answer to the 'why' question. It is a means of giving people what they want in ...
http://www.headshift.com/blog/2009/09/role-of-social-software-and-ne.php
Knowledge Management Software, Knowledge Management System from ...
Our knowledge management software - the Novo Knowledge Base Enterprise ... Flexible Security & User Roles (Enterprise Edition) Knowledge Management System ...
http://www.novosolutions.com/knowledge-management-software/
Our knowledge management software - the Novo Knowledge Base Enterprise ... Flexible Security & User Roles (Enterprise Edition) Knowledge Management System ...
http://www.novosolutions.com/knowledge-management-software/
Knowledge Management Software | Knowledge Base Software ...
Interspire Knowledge Manager, the leading web based knowledge management software enables your organization to locate, capture and share information ...
http://www.interspire.com/knowledgemanager/
Interspire Knowledge Manager, the leading web based knowledge management software enables your organization to locate, capture and share information ...
http://www.interspire.com/knowledgemanager/
Knowledge Management Software, Knowledge Management System ...
Knowledge management software: High-quality customer service by infusing your customer ... Support agents of all levels with multiple access modes and roles ...
http://www.egain.com/products/knowledge_management.asp
Knowledge management software: High-quality customer service by infusing your customer ... Support agents of all levels with multiple access modes and roles ...
http://www.egain.com/products/knowledge_management.asp
The nonsense of 'knowledge management'
(2001) examine the role of knowledge management in linking e-business and ..... Lotus Notes groupware being re-branded as 'knowledge management' software. ...
http://informationr.net/ir/8-1/paper144.html
(2001) examine the role of knowledge management in linking e-business and ..... Lotus Notes groupware being re-branded as 'knowledge management' software. ...
http://informationr.net/ir/8-1/paper144.html
