Knowledge Management Software: Small Business (0-100), Customer Support, Help Desk, Desktop, Demo Available 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
VIDIZMO.COM is a Rich Media Suite providing SCORM Compliant Live/On-Demand Video Presentation, Lecture Capture and Webcast for Training, Learning, Workforce Development and Corporate Communication. Test knowledge using branch-able quizzes, view detailed stats and issue certificates. Monetize presentations via Mashup Market. Integrates with Microsoft SharePoint, Live Meeting, C/XRM, Windows Live ID & leading LMS including Blackboard, Moodle etc, available as on-premises & off-premises (cloud).

Web Listings
Journal of Knowledge Management Practice,
Available at SSRN: http://ssrn.com/abstract=45200 ... OECD, The significance of Knowledge Management in the Business sector, .... Government support to impulse the creation and collaboration of new small and medium Enterprises ... Dr. Michael Stankosky, Professor, Engineering Management and Software Engineering, ...
http://www.tlainc.com/articl124.htm
Requirements analysis of production management software systems ...
The methodology is implemented with the help of software engineering ... where a multiplicity of final products are made using a small set of raw materials. .... and the knowledge domain of production management theory about the needs ...
http://linkinghub.elsevier.com/retrieve/pii/095152409090060R
Search Forrester.com - Forrester Research
Marketers agree that a comprehensive marketing suite would help overcome . ... Today, businesses large and small are looking to understand how Web 2.0 — the next ... In the past, information and knowledge management professionals installed point ... Open source software is continuing to gain acceptance with IT ...
http://www.forrester.com/rb/search/results.jsp?No=50&N=0+100+133001
Visions For the Project Management Software Industry
project management software vendors have visions and plans for continuing that advancement. ... Ten PM Functions the Automated Project Environment can help... For example, some project-oriented enterprises use a range of desk- ..... knowledge. As content management systems increase in both power and ease of use ...
http://www.projectexperts.com/articles/VisionsCh9_Goff.pdf
Business software category.
TS Man - Computer Service and Repair Management Software for the small ... FastRequest HelpDesk - fastrequest help desk software, work order and web ... Customer Manager Buddy - manage customers and leads to increase sales. ... MyNoSQL - MySQL without SQL to access to MySQL servers without any knowledge of SQL! ...
http://www.leokrut.com/leofiles/business/
ASP.NET Email Systems | Scripts & Controls | Hot Scripts
Cynergy Web Based Help Desk Ticketing Software is a browser-based service desk software solution for any size business. ... departments in large companies and enterprise wide in small companies to support customers and employees alike. Cynergy also includes Screen Pops, Knowledge Management, Asset Management, ...
http://www.hotscripts.com/category/asp-net/scripts-controls/email-systems/


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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