Knowledge Management Software: Small Business (0-100), Vendor Management, Customer Portals 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!

Web Listings
small business knowledge management
URL: http://portal.brint.com/cgi-bin/cgsearch/cgsearch.cgi?query=small... [ Visit Site ] ... Knowledge Management Software Small Business (0-100) : Busin. ...
http://portal.brint.com/cgi-bin/cgsearch/cgsearch.cgi?query=small+business+knowledge...
Forrester Research
Jun 24, 2008 ... For Information & Knowledge Management Professionals ... (SOA) is to think of it only as another technical initiative for software reuse. ... content management (ECM), search, portal, and business intelligence (BI) platform. ... Forrester's customer relationship management (CRM) research helps CRM ...
http://www.forrester.com/rb/search/results.jsp?SortType=Date&No=0&Ntt=bi&Ntk=MainSea...
Microsoft Dynamics GP, MAS 90, MAS 200 Accounting Software, MAS ...
Sage Software is the largest Small to Medium Business software provider in the world! ... Less qualified simple accounting/distribution knowledge will not be ... SalesLogix® is a fully-integrated customer relationship management suite ... with online self-service options delivered through a personalized Web portal. ...
http://www.lsisystems.com/Accounting%20Software.htm
Project Management Body of Knowledge
Management Body of Knowledge that is generally recognized as good practice. .... A customer request (e.g., an electric utility authorizes a project to build a new ...... support software, portals, and collaborative work management tools. ...... size of business, such as small business, women-owned, or disadvantaged ...
http://risktrak.com/news/PMBOK3rdEnglish.pdf
DEPARTMENT OF MANAGEMENT STUDIES
Effective Management of small Business. Total 45 periods. TEXT BOOKS: ..... BA1743 SOFTWARE PROJECT AND QUALITY MANAGEMENT 3 0 0 100 ... Information System – Customer Relationship Management System – Supply Chain Management Systems – Knowledge Management – Data ... E-Business Expectations and Customer Satisfaction. ...
http://www.annauniv.edu/academic/131005/PG-Full/MBA.doc
Calculate Savings: SharePoint Data Protection - DocAve Software
AvePoint - SharePoint Backup and Administration Software ... Application Lifecycle Management · Enterprise Content Management (ECM) · Migration to SharePoint · Small & Mid-size ... Solutions for Hosting Companies; Business Partner Solutions .... (0-100). How many SQL servers do you have in your SharePoint farm? ...
http://www.avepoint.com/resources/sharepoint-data-protection-roic/


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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