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WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
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Process Mapping - TaskMap has been designed to meet the growing demand for a simple, affordable way to document and implement processes. Previous methods of process mapping (flowcharts, swim lanes, etc) have been unable to present enough detail to properly convey every step of a process. Process maps created with TaskMap allow for details regarding individual tasks (responsible roles, guidelines, resources, time, sub-processes, etc) to be presented on every task in a neatly organized manner.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
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Do your customer stop you in the hall to request support? Are you having trouble keeping track of all your IT knowledge? Streamline your IT service desk and knowledge management process with IssueTrak. IssueTrak's 100% Web based solution allows your IT help desk to run efficiently, resulting in faster incident resolution, controlled costs and increased customer satisfaction. IssueTrak has proven effective in large and small companies around the world as a platform for a successful service desk.
For Lotus Notes/Domino users: SWING DocPublisher lets you easily organize, publish, and maintain online documentation, such as policies and procedures, work instructions and knowledge bases. Turn your documentation (.doc) into e-manuals (.html) for company intranets or the Internet.
Inmagic Presto represents a fundamentally new approach to information and knowledge management by tightly integrating, into a single environment, a knowledge repository, information search, access and discovery tools and the wisdom of the community. Inmagic Presto's unique approach yields an ideal application platform for integrating top down vetted information with bottom-up social knowledge to address an organizations most critical initiatives that span functional groups.
Dieselpoint Search is search and navigation software for enterprise data including document collections, databases, and XML. Dieselpoint has developed industry-leading advances in search technology, combining advanced full-text and linguistic techniques with high-performance data navigation to yield intuitive user interfaces not possible with other approaches. Typical applications include large-scale product catalogs, website search, document repositories, intranet search, and OEM software.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.
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Help Desk Software, Knowledge Base & Service Desk Software
A robust, scaleable, easy to use web-based Knowledge Base Software ... easy to use web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
A robust, scaleable, easy to use web-based Knowledge Base Software ... easy to use web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Soffront® CRM Software : Help Desk Customer Relationship ...
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... integrates with Sales and Marketing automation, and knowledge management software. ...
http://www.soffront.com/
Customer Relationship Management (CRM) Software 1-800-SOFFRONT ... integrates with Sales and Marketing automation, and knowledge management software. ...
http://www.soffront.com/
Business Intelligence Software : knowledge management software ...
Web-based business intelligence and reporting software for Property and Casualty ... Project and knowledge management software for manufacturing/product ...
http://software.forbes.com/business-intelligence-software
Web-based business intelligence and reporting software for Property and Casualty ... Project and knowledge management software for manufacturing/product ...
http://software.forbes.com/business-intelligence-software
Knowledge Management Articles and Software from Intranet Journal ...
Intranet Journal's guide to knowledge management, document management, ... while maintaining central control of layout and design across multiple Web sites. ...
http://www.intranetjournal.com/km/
Intranet Journal's guide to knowledge management, document management, ... while maintaining central control of layout and design across multiple Web sites. ...
http://www.intranetjournal.com/km/
Knowledge Management Software - Affordable web based Help Desk ...
powerKNOW is a web-based Knowledge Management Solution to save and share knowledge ... General Knowledge Base is an innovative knowledge management software ...
http://knowledge-management-software.qarchive.org/
powerKNOW is a web-based Knowledge Management Solution to save and share knowledge ... General Knowledge Base is an innovative knowledge management software ...
http://knowledge-management-software.qarchive.org/
Knowledge Management Software at FilesLand
Web-based Knowledge Management Solution to save and share knowledge. ... document management,workflow and knowledge management software for a digital ...
http://www.filesland.com/software/knowledge-management.html
Web-based Knowledge Management Solution to save and share knowledge. ... document management,workflow and knowledge management software for a digital ...
http://www.filesland.com/software/knowledge-management.html
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