Knowledge Management Software: Web Based, Role Management 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
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Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
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Learn More: Knowledgebase SoftwareLive Product Demo
Let your project team work simultaneously on one singular document, no check-in or check-out. Give management full control of workflow and deadlines. No more late nights battling with the formatting of your documents, XaitPorter automatically takes care of formatting, layout and numbering according to your corporate guidelines. Our clients reports of up to 70% time saving on documents such as reports, tenders and manuals.
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Inmagic Presto is a social KM platform designed to improve productivity and effectiveness within information-dependent communities by maximizing the value of both information and human assets. Presto tightly integrates a knowledge repository, information search, access and discovery tools and the "wisdom of the community" - all in a single environment. This unique approach yields an ideal platform for integrating "top down" vetted information with "bottom-up" social knowledge.
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Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.
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Web Listings
Knowledge Management Software | Knowledge Base Software ...
And more than 30 other powerful features of our web based Knowledge Management Software Solution, that helps you to optimize your business! ...
http://www.web-site-scripts.com/knowledge-management/overview.html
Knowledge Management Software | Knowledge Base Software ...
Interspire Knowledge Manager, the leading web based knowledge management software enables your organization to locate, capture and share information ...
http://www.interspire.com/knowledgemanager/
Help Desk Software, Knowledge Base & Service Desk Software
A robust, scaleable, easy to use web-based Knowledge Base Software ... easy to use web based help desk, customer support and knowledge management solutions. ...
http://www.novosolutions.com/
Knowledge Management Software | Knowledge Base Software
Knowledge management collaborative software used by Fortune 500's, Govt. ... We include 3 months of free web based support with your purchase. ...
http://www.activecampaign.com/knowledge-management/
Open Directory - Reference: Knowledge Management: Software
Oct 15, 2009 ... Resultor - Web-based idea management software. ... Silent One - An Internet based Knowledge Management product that provides an integrated ...
http://www.dmoz.org/Reference/Knowledge_Management/Software/
Google Directory - Reference > Knowledge Management > Software
An Internet based Knowledge Management product that provides an integrated .... Web-based idea management software. Features product information, company ...
http://www.google.com/Top/Reference/Knowledge_Management/Software/


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What WorksTM for Management

Using Knowledge Management Software

 By Apryl Beverly
Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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