Joseph Juran was a pioneer in the study of quality control. Juran's management theory affected the quality control in engineering. His book, "Quality Control Handbook," is a classic in the field. Juran's quality theory impacted the Japanese economy after WW2. He and a colleague went to Japan after the war to help with re-building the economy.

Juran's management theory continued to develop throughout his lifetime. He died at the age of 103 in 2008. Juran's theory of quality management are part of other quality management theories such as Six Sigma and lean manufacturing.

1. The key steps in Juran's theory on quality are quality planning, quality control and quality improvement.

2. To implement a company-wide quality management process, you have to identify your customers, find out their needs and work to meet those needs. You create measures of quality and organize to meet those measures consistently. And you need to create processes that work in real-life conditions.

3. Juran's theory on quality postulates that top-level management must be sincere in its efforts to commit to quality or else all efforts as such would not work.

Action Steps
The best contacts and resources to help you get it done

Find consultants which use the management theory of Joseph Juran

Juran's quality theory developed over time. He worked as an engineer for a corporation, worked in Washington during WW2 and then went to Japan after the war. He remained a consultant and an educator for the rest of his life. Using Juran's theory can help you to grow your company.

I recommend: The Juran Institute was found by Joseph Juran and offers a fully-realized menu for creating a quality control program for your business. The American Society of Quality provides training and certification in quality management as well as providing other resources and tools based on the theory of Juran.

Get educated in Juran's management theory

The Joseph Juran management theory is important to all businesses in the competitive, multinational climate of today's commerce. Learning his theory and applying it to your business will aid you in competition.

I recommend: Six Sigma offers two e-learning quality courses based Juran's theory: Design Six Sigma and Lean. Kaplan Continuing Education offers several Six Sigma online courses.

Get information on Joseph Juran and his theories

The implications of Joseph Juran are far-reaching and global. India and Japan are just two countries that have used the theories of Joseph Juran to re-create and build their economies. Even if you're not a global company, knowledge of these theories and of the man, too, are essential.

I recommend: EuroQuest is a management consulting company that also enhances its website with good articles and interviews. Here you will find a late interview with Juran, who has much to say about today's market. Mftrou is a management website with scores of articles and resources for leaders and managers to use. This site also contains enlightening information on Juran's theories and their applications.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Read Juran's books for yourself. He was a visionary in his own right and reading him for yourself will give you a lot to work with.