A weak link in a chain can mean disaster—that's why supply chain management (SCM) relies on a connected and effective effort on strengthening the whole system. By managing the supply chain from product development to delivery to the customer, you can increase customer value and sustain position over your competitors.

Most firms start their supply chain research with a strategy that includes identifying supply chain partners and mapping out the flow of products in the chain. Whatever strategy you choose, it must also complement existing initiatives in areas such as purchasing, logistics, manufacturing and marketing.

Being able to adapt quickly to market changes and meet new demands is essential. Having readily available information is key to effective supply chain management. Consider this information on supply chain management:

1. Increased technology has led to the availability of SCM system resources for easy links in a supply chain.

2. SCM information resources indicate that customers demand faster delivery and better technology. At the same time, managers are dealing with globalization and increased competition.

3. Many companies focus on relationships within the SCM system for the purpose of supply chain management.

Action Steps
The best contacts and resources to help you get it done

Add consultants to your supply chain management information resources

A supply chain management consulting firm can be a valuable tool. When choosing a firm to work with, look at its approach and operating policies, areas of specialization and client references.

I recommend: Chainalytics provides comprehensive consulting in the areas of supply chain management, transportation planning, inventory planning and supply chain performance analytics. View examples of savings solidified by working with J. Andrew Associates, cost reduction and purchasing consultants.

Find supply chain management references online

Access updated supply chain management research from trusted Internet sources.

I recommend: Sign up for a free white paper on the challenges of supply chain management from ModusLink. Register and then download an insight report from SAP about managing risks and understanding technology tools for supply chain management executives.

Utilize seminars to further your supply chain management information

You must commit to being a lifelong learner and adapt to new information as the supply chain management industry constantly changes. Ongoing educational seminars can help keep you and other key staff members informed.

I recommend: Browse courses available through Supply Chain Seminars. The Institute for Supply Management offers learning opportunities including public, web and satellite seminars.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Supply chain research indicates that supply chain management shouldn't replace other management techniques. Businesses must first produce quality products in a profitable manner, and then take on SCM issues. Many firms now considered SCM leaders previously established themselves in other areas.
• •  Effective supply chain management may require a shift in your organizational structure. Those who have attempted to include SCM practices at the ground level, such as in the purchasing or operations departments, have not accomplished as much as those who placed the responsibility at the highest level in the business.