Tell your story in a book. Create a powerful management tool.
www.greenwichpublishing.com
Company Profiles, Financials & More For Executives. Register & Try Free
www.OneSource.com
Great lessons on leadership and building culture for CEOs & teams
www.BackPocketCOO.com
Learn what Employees think about the Culture of the workplace.
QuantumWorkplace.com
Download this article and network with your HR peers. Free sign-up!
HR.Toolbox.com
Your internal culture is your most valuable brand asset. Maximize it.
www.brandedcultures.com
To change your company you need to chane your culture, Culture Compass
www.waltonconsulting.com
Based on over 20 years of research linking culture to performance.
www.denisonconsulting.com
Hire a corporate culture expert to speak at your next corporate event!
www.BigSpeak.com
Information that defines corporate culture, outlines a model used for studying and classifying cultural diversity and lists conditions necessary for a company to change to a team culture.
www.auxillium.com
Six experts discuss how the Internet will force changes in traditional corporate culture.
www.businessweek.com
Specialists in organizational effectiveness, helping business leaders achieve culture change, driving growth and organizational performance.
www.culturestrategyfit.com
List of what a quality culture demands, examples of quality in action and related resources.
www.itstime.com
Book review and information on "Clicks and Mortar." Includes a table of contents and sections of the book in PDF format.
www.josseybass.com
Article summarizes an examination of two companies in trouble and how management changes affected the culture and bottom-line results.
www.jyanet.com
Article discusses how anyone who has tried to create a culture can't do it on Internet time.
www.strategy-business.com
Article discusses how a company's success and its survival may depend on a proper understanding of what the dominant culture is and how much it diverges from strategic objectives.
www.usa.ft.com
Articles on tips for getting a company's culture up to e-speed.
webauditgroup.com
Tell your story in a book. Create a powerful management tool.
www.greenwichpublishing.com
Company Profiles, Financials & More For Executives. Register & Try Free
www.OneSource.com
Great lessons on leadership and building culture for CEOs & teams
www.BackPocketCOO.com
Today's etiquette training is about much more than knowing which fork to use, though; instead, it's a way to be at ease in any situation, while also distinguishing yourself from your competition. And it's essential if you plan to do business internationally because the workplace culture in other countries is often far stricter than in the United States.
Information about business cultures includes:
- Knowing how to make an introduction.
- Knowing how to shake hands.
- Knowing how to interact with peers and superiors.
- Understanding how foreign business cultures differ from those in the United States.
Action Steps
The best contacts and resources to help you get it done
Attend business etiquette training
While there are many books and websites dedicated to etiquette, protocol and business culture information, hands-on training allows you to see these practices in action. And, it's often easier to remember something if you've done it, rather than only read about it.
I recommend: The Protocol School of Washington is one of the best-known etiquette and protocol training institutes, offering training and certification for everyone from executives to diplomats to consultants. The school focuses not only on etiquette basics, but also on international relations and business image development. At Ease offers corporate training programs for businesses across the United States.
Hire a business culture consultant
Most etiquette consultants will come to you, and may begin with an assessment of your corporate culture and etiquette savvy, followed by an on-site training session.
I recommend: Some consulting firms, such as Business Training Works or The Executive Protocol Group, offer on-site training programs throughout the United States. Or, you may want to hire a local firm, for example, The Protocol School of Palm Beach in Florida, or the Hoover Protocol and Etiquette Centre in Oklahoma City.
Know how American business etiquette differs from that of other countries
International relations are a growing component of business etiquette training. Even if your company doesn't have offices in other countries, or you rarely do business internationally, understanding how to interact with other cultures can prepare you future international expansion. And with the East quickly becoming a thriving business hub, you never know when you may need to have a thorough understanding of Japanese business etiquette, for example.
I recommend: Purchase country-specific reports on international business etiquette and protocol from Businesstravelogue.com, or receive training in international protocol from consulting firm National Protocol.
Tips & Tactics
Helpful advice for making the most of this Guide
- • Make business etiquette training fun because when many people think of etiquette, they imagine a stern teacher rapping their knuckles if they pick up the wrong utensil. Today's etiquette training emphasizes a fun and practical approach, and may even use games or flash cards.


