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MS in Service Management
Study the Fundamentals of Service Management from Stevens Institute!
Online.Stevens.edu/SME
Study the Fundamentals of Service Management from Stevens Institute!
Online.Stevens.edu/SME
IT Service Management WP
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The Pioneer StarTech field management software is designed to run and manage your day to day operations. Features include Scheduling, Dispatching, Work Orders, Service Calls, Inventory management, Customizable reporting, PO tracking, and Complete History record of your customer database. The Pioneer StarTech is designed to grow and expand with the augmentation of your business meeting your unique demands while providing software that is user friendly and specific to your area of expertise.
From entry to resolution, Autotask will help your organization handle all internal and external support calls and trouble tickets. When a ticket represents a more complex tracking solution, create an Autotask project. And, Autotask projects and service tickets are designed to work together so you get combined reporting on task assignments, billing information, account history and resource availability.
SM-Plus is a fully integrated business solution for companies that sell, service or install high-value technical or industrial products. SM-Plus streamlines operations for contact centers, work order management, schedule/dispatch and field service management. It helps the organization match the appropriate technician to the job and provided visibility to the inventory of necessary parts and tools, increasing first-call resolution rates. Integrating to SM-Plus Mobile enables further efficiencies.
Jonas Construction & Service Management solutions are used by over 1,000 HVACR, Mechanical, Electrical, Plumbing and General Contractors across North America to drive revenue, improve efficiency and help make better business decisions. Jonas is a fully integrated solution with over 40 different modules including a full accounting system, job costing, service management, project management, inventory & equipment management, document management , mobile technology and web based solutions
"We loved the fact that Navtrak allowed us to use their service as if we were actual customers, before asking us to make a purchase decision. But they also provided superb training during that time and made sure we understood how to use the information to our benefit. That honest and careful approach earned our business." - Mike Tambosi, Transportation Manager, Planet Aid
CrossForm is a powerful facility and maintenance management tool designed to track service desk calls and work orders from inception to final resolution. Capabilities include: dispatching demand and preventive maintenance requests, asset and inventory management, convenient web interfaces, reporting and wireless/mobile solutions. CrossForm provides businesses with the ability to improve management capabilities of assets, vendors, and technicians.
HVAC, Mechanical, Electrical, Plumbing, and other service contractors need advanced functionality such as mobile access, user configurable reports, and fully integrated applications in a package that is simple and intuitive. Built on Microsoft's .Net and SQL platform, Ventus Software is a fully integrated accounting, service management and job cost solution in a single package with the functions contractors need in a new and modern design that is quick to implement and easy to operate.
Only $199 or less per scheduled user, AyaNova is affordable, network-able, and user friendly service management and work order software for Windows. Manage all aspects of service and repair with work orders, service scheduling, history, preventative maintenance, custom fields and localization including sample English, German, Spanish and French language locales, custom reporting and searchable knowledgebase, QuickBooks or PeachTree interface, web browser and mobile browser interface and more
Pronto is a powerful on demand mobile forms platform specifically designed to: increase the productivity of your mobile teams, enhance the quality of service delivery in the field, provide unparalleled insight into what's really happening out there. Pronto's simple approach to mobile forms means that virtually anyone in your organization can build, deploy, and manage a wide variety of forms that work the way you run your business - with no programming skills required!
ServiceCEO is an easy-to-use, intuitive application that helps manage
service businesses. ServiceCEO controls the life cycle of a job from
estimates, to work orders, to invoicing. It handles dispatching,
complex scheduling, service contracts, equipment tracking and
inventory. Includes wireless mobile tech and custom reporting capabilities.
Dispatch Direct is state of the art service dispatch software designed to manage the dispatching of personnel and resources. With Dispatch Direct, the touch of a button will give you all the information you need to manage your daily service calls, including the location of your service people, appointment schedules, length of time spent at each call and project status.
Since 1988, Wintac has been the software of choice for service contractors and specialty trades worldwide. Wintac's fully-integrated all-inclusive design combines the features of scheduling software, dispatch software, customer relationship management software, field service software, mobile computing software, job tracking software, sales & marketing software, and accounting software in one seamless program.
SERVTRAC.NET is the registered trademark of AMTECH Computer Services and represents a suite of integrated field service management solutions. Built entirely on the .NET Framework, it is designed to simplify and manage all aspects of service delivery. Combined with SERVTRAC Mobile, a service enterprise can stay connected with customers, technicians, suppliers and the back office to insure that customer priorities are met.
TBVelocity's Workforce Mobilizer is a hosted software system for Field Service Management. From Sales, to contracts, to Preventive Maintenance schedules, to dispatch and scheduling, to electronic services reports, to billing and integration with accounting system. One low monthly fee and then increase your net revenues by 20 to 100 percent by controling and reducing your costs. Even include a web-portal for your customers. We also provide handheld solutions, best business practices.
Total Service is a completely integrated dispatching and accounting system. This multi-user software package was designed from the ground up exclusively for the repair, maintenance and construction industry. It is designed to maximize the productivity of each user while providing real-time information on any facet of your business when you need it. Total Service automates all routine tasks and moves information logically without having to double-enter a single piece of information.
Central Field service management is an advanced yet highly affordable system that delivers outstanding productivity gains, improved customer service, improved cash flow and simplified business management. In-built workflow management coupled with high levels of automation ensure that human labor is minimized and productivity and reliability of processes is maximized.
Astea's solutions provide all the cornerstones of service lifecycle management, including customer management, service management, asset management, reverse logistics management and mobile workforce management. Astea Alliance and FieldCentrix empower your team by making more actionable data readily accessible, providing the agility you need to achieve sustainable value in less time, and successfully compete in a global economy.
SAM Pro Enterprise is a complete field service management software solution. It provides service, construction and facilities firms with the tools to efficiently operate your field service business and keep costs down. SAM Pro also features Rules-Based Management: a technology that proactively manages routine activities and enforces a predetermined set of rules to help streamline and automate the service workflow.
Retriever Communications delivers wireless field force automation solutions for field workers with a to improve scheduling, dispatch and productivity. Retriever provides the technology for efficient job planning, task management and assignment along with dynamic field connectivity.
FieldPower worldwide support and multi-location/vendor field service management software is available onsite or hosted. We can integrate it with your existing software, or add Microsoft Dynamics CRM, Financial, Supply Chain, options to create a full ERP system integrated with our award winning service management solution.
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Field Service Management Software: service software, dispatching ...
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