In an ever more global society, many businesses are becoming progressively more dependent on telecommunications equipment. For the hospitality industry, this is an increasingly vital priority. Whether your main focus is family vacations or business trips, your guests want to stay connected. To ensure customer satisfaction and repeat business, you must anticipate their needs.

Determining appropriate telecom equipment for the hotel industry is becoming more and more complex. There are many companies focused on providing telecommunications equipment for the hospitality industry, however you must first determine the best equipment to fit your needs. To encompass the telecommunications desires of most guests you will need to provide the following:

1. Effective and user-friendly telecom equipment for the hotel industry
2. Reliable and secure messaging software
3. Ample and dependable Internet access

Action Steps
The best contacts and resources to help you get it done

Purchase hospitality telecommunications equipment that meets your needs and is easy to use

Before purchasing your in-room telecommunications equipment, it's best to have a good idea of your current and future telecommunication needs. Telecom equipment for the hospitality industry includes a variety of options. The most cost-effective approach is to acquire equipment with only the options you need or foresee a forthcoming need for.

I recommend: Telephone Magic Inc. provides a wide variety of telecom equipment for the lodging industry from industry leading hospitality phone manufacturers, including both corded and cordless varieties. Telematrix, In. sells hospitality telephone models ranging from simple trimline phones to complex multi-line corded and cordless models, as well as offering retro styles and models with VoIP capabilities.

Choose a hotel telecommunications equipment supplier offering a secure and reliable messaging system

A good hospitality messaging system covers a wide range of services to guests, such as voicemail, wake up calls, and general information messages. Many will also offer staff messaging services to streamline your communication with your employees.

I recommend: Products from GTS, Inc. include Innovation and ActiveVoice messaging systems, providing a wide range of messaging options. They offer full support for both their new products and outdated Innovation products. Inntec America Corporations provide basic messaging services as well as optional features such as one touch access to time and date, weather, and road information.

Use the proper lodging telecommunications equipment to provide for a wide range of Internet demands

Some guests may only wish to stay connected with friends and family via email. Others may have a job dependent on reliable and data rich communications with their home base. It's essential to provide Internet access that can manage these needs.

I recommend: Elfiq inc. is an global corporation providing network and bandwidth solutions and equipment for the hospitality industry. iBAHN, Inc. offers a wide variety of guestroom and common area wired and wireless products and services designed specifically for the hospitality industry.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  To increase your cost-effectiveness, look for hotel telecommunications equipment suppliers that offer equipment and services that cover both messaging and Internet needs. This will not only streamline your expenditures, but also provide a centralized support system and expand your options of interaction between these two systems.