Travel agencies in Massachusetts provide an invaluable service to business and leisure travelers alike. One doesn’t need to contact corporate travel agencies in Massachusetts in order to get the perks business travelers have come to expect with those specialized agencies. Any professional, licensed MA travel agent can book your business travel plans just as well as those “other guys.” An added bonus is the personalized service that you will receive.

If you’re looking for travel agencies in MA, these steps will get you started:

1. Find Massachusetts travel agencies online

2. Verify the professional credentials of Massachusetts travel agents

3. Inquire about travel rewards programs

Action Steps
The best contacts and resources to help you get it done

Locate Massachusetts travel agencies

Many MA travel agencies have websites that you can browse to get an idea of the services they offer.

I recommend: The Tripology.com website is a great resource that will put you in touch with the right travel agency in your area to meet your needs. One such agency is Travel and Transport New England, who has branches in Worchester, Manchester, Lincoln and Plainville. They offer services for all levels of employees from travel managers to the business traveler themselves. Katlin Travel Group out of Lexington offers 24 Hour Emergency Service as well as online booking options. Finally, Garber | FCm Travel Solutions is an agency with offices around the world including in Chestnut Hill, Charlestown and Lowell. They offer a full range of services including travel management and reporting services.

Verify professional credentials of the Massachusetts travel agents you are considering

Make sure that the Massachusetts travel agent you are considering has the applicable training and credentials.

I recommend: The Travel Institute offers various professional certification programs. Their website has a search function to find one of their certified members in your area. The National Business Travel Association (NBTA) is one of the largest professional travel associations available. Check their list of Allied Members to see if the Massachusetts travel agency that you are considering is a member. The American Society of Travel Agents (ASTA) lets you search for accredited members throughout Massachusetts.

Ask travel agencies in MA about any discount programs available

Your MA travel agent will be able to tell you what travel clubs or rewards programs are available to you. Many credit card companies offer travel incentives and popular travel associations offer discounts in all aspects of your planning. Your agent will be able to input any membership numbers when making your plans to ensure you are credited the correct points and mileage.

I recommend: American Express has a small business travel rewards program where you can gain points on all purchases to use towards both business and leisure travel. American Airlines has their AAdvantage program where you collect frequent flier miles to use for future flights, class upgrades and more. This program allows you to earn points for doing many things you already do and purchase. They also have their Business ExtrAA program, that will earn you travel rebates in a program that is specifically designed to lower your business travel costs. Finally, if you hold a personal AAA membership, then you have all of their member benefits available to you such as hotel and rental car discounts and travel insurance. They have an office in Peabody that will be able to get you started.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Massachusetts travel agents have tricks of the trade to access special non-advertised deals. Discuss exactly what travel details you are looking for and chances are they will be able to accommodate you.
• •  Many travel agents in MA have online booking capabilities that allow you the convenience of booking your travel plans at any time of the day or night, but also have the peace of mind that they will still be involved in making the arrangements and to assist you with any problems you may encounter.