Toll-free services were once so costly that only the largest businesses could justify the expense. Today, any business, regardless of size, can take advantage of the benefits of a toll-free number. These numbers not only allow customers to call your business at no cost to themselves, they also bolster consumer confidence by making your business appear larger and more stable.

AT&T is one of the largest providers of small business toll-free service. AT&T toll-free service for small & medium business has the options and flexibility to meet a variety of business needs and offers the following benefits:

1. Portability
2. Scalability
3. Utilization of existing equipment and phone lines

Action Steps
The best contacts and resources to help you get it done

Explore AT&T's enterprise solutions to find AT&T toll-free service for medium-sized businesses

AT&T offers two plans for medium-sized businesses: Readyline and Megacom. Readyline allows interstate and intrastate callers to reach you using AT&T 800 services linked to your existing local telephone number. Megacom supports a higher call volume for larger businesses.

I recommend: Read about AT&T toll-free service for medium businesses or AT&T IP toll-free service. Order and manage your AT&T toll-free business service.

Investigate AT&T toll-free service for small-sized businesses

AT&T toll-free service for small businesses offers simple, affordable toll-free services that are suitable for even very small businesses. These services are expandable as your business grows.

I recommend: Research AT&T's all in one toll-free service. Customize your AT&T toll-free service with AT&T Alascom.

Arrange for a vanity toll-free number

A vanity number spells out a word or phrase that customers can associate with your business. It advertises your business while making your toll-free number more memorable. Although some toll-free providers specialize in vanity numbers, they charge high prices or provide only shared-use. AT&T toll-free business services offer the option of selecting a vanity number that suits your business for no extra cost.

I recommend: Use the AT&T Toll-Free Number Look-Up Tool to check the availability of vanity numbers you like, or type a keyword into the AT&T Toll-Free Number Recommendation Tool to view a list of suggested vanity numbers for your business.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Avoid committing to a term agreement of more than one year. Long-term agreements prevent you from shopping for lower rates.
• •  Look for a toll-free service that bills in small increments (6 seconds or less).
• •  Avoid committing to a monthly minimum that could result in a penalty if your call volume drops below the minimum requirement.
• •  If you are unable to get an 800 number, you can try 888, 877, 866. However, customers are less likely to recognize these numbers as toll-free, so you will want to include that information in your advertising.