Massachusetts DSL is available in most areas that are within a specified distance from a provider's equipment. DSL is much faster than dial-up, with download speeds ranging from 256K per second to 24MB per second depending on the type of technology and distance from the provider's central office.

DSL, short for Digital Subscriber Loop or Line, is a high-speed Internet connection over telephone lines. It uses a higher frequency than voice transmission so you can use your phone and access the Internet at the same time.

DSL is set up by installing a DSL modem or router that connects to a phone jack. To prevent feedback and noise, a filter is placed on the phone line to block out the high frequencies used for data transmission.

It's easy to find DSL. Massachusetts features several providers that operate in the state. To get an idea of which MA DSL service is right for you:

1. Compare the costs of DSL services in Massachusetts.

2. Check out support options and service level agreements.

3. Look at other business services that are included in the DSL package.

Action Steps
The best contacts and resources to help you get it done

Browse directories of Massachusetts DSL providers

To start your search for DSL, see what your local phone company provides. Then compare the services to independent DSL providers.

I recommend: The Massachusetts Office of Consumer Affairs & Business Regulation features a list of common carriers and local exchange carriers on its website. Check out the phone company's deals, then compare them to independent companies listed on TheISPGuide.com. You can compare monthly rates and sign up with one click.

Check out national companies that offer DSL service in Massachusetts

A large national provider of DSL can offer excellent customer service and trouble-free connections.

I recommend: AT&T is one of the largest national DSL providers. Cyberonic Internet Communications Inc. is a national provider of business DSL services. Their DSL packages include email addresses and web hosting.

Look at small companies for DSL Internet service in Massachusetts

A small provider can give you a personal touch and a great deal.

I recommend: Primus is a Massachusetts DSL provider that can design a solution to fit your business needs and bundle Internet and phone service to save money. EclecTechs offers DSL where available. They also provide web hosting and spam and virus protection.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Keep in mind that smaller companies that provide DSL services in MA are often resellers. Since they don't own the lines, they have limited control over system outages and service levels. Independent providers of DSL Internet service may provide more competitive pricing and better business packages than the major telecoms. However, it can take longer to resolve service issues.
• •  Find out whether the provider offers a free router with its service. DSL can be routed across your network, but speed will be reduced as more people use the connection. Many DSL routers include firewall and routing services. Consider upgrading your router if it doesn't meet your needs.