DSL service in Virginia is available in most areas that are within a specified distance from a provider's equipment. DSL is much faster than dial-up, with download speeds ranging from 256K per second to 24MB per second depending on the type of technology and distance from the provider's central office.

DSL, short for Digital Subscriber Loop or Line, is a high-speed Internet connection over telephone lines. It uses a higher frequency than voice transmission so you can use your phone and access the Internet at the same time.

DSL is set up by installing a DSL modem or router that connects to a phone jack. To prevent feedback and noise, a filter is placed on the phone line to block out the high frequencies used for data transmission.

It's easy to find companies that offer DSL. Virginia is home to many DSL providers. To get an idea of which one is right for you:

1. Compare the costs of DSL service in Virginia.

2. Check out support options and service level agreements.

3. Look at other business services that are included in the DSL package.

Action Steps
The best contacts and resources to help you get it done

Browse directories of Virginia broadband providers

To start your search for DSL companies in Virginia, check with the local phone company and browse directories.

I recommend: The local phone company often offers DSL at a reasonable rate. Download a list of local exchange providers from Virginia's State Corporation Commission. Check out the top phone companies of 2007 in Virginia Business Magazine. Use the ISP Guide to find DSL providers by city. You can compare monthly rates and sign up with one click.

Check out national providers of Virginia high-speed Internet

A large national provider of DSL can offer excellent customer service and trouble-free connections.

I recommend: AT&T and Verizon are large national DSL providers that do business in Virginia. Covad and Cavalier are independent telecoms that offer telephone lines as well as DSL and other Internet services.

Consider small companies for broadband in Virginia

A small ISP or telecom can provide the personal touch you require.

I recommend: PatriotNet in Fairfax and Access Technology in Richmond are two DSL online service providers in Virginia. They also provide a wide range of other technology services, including consulting, web hosting and web design.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Keep in mind that DSL companies in Virginia that don't own the phone lines have limited control over system outages and service levels. Independent providers of DSL Internet service may provide more competitive pricing and better business packages than the major telecoms, but it can take longer to resolve service issues.
• •  Find out whether the provider offers a free router with its service. DSL can be routed across your network, but speed will be reduced as more people use the connection. Many DSL routers include firewall and routing services. Consider upgrading your router if it doesn't meet your needs.