ISDN or integrated services digital network was specified in the 1980s as the new generation telephone system – one that integrates both voice and data via one connection. ISDN service providers primarily market their services to high volume telecom users like businesses.

Because ISDN is digital, you can use it to connect several computers to the Internet at one time without the hassle of decreased transmission speed. There are two forms of ISDN services--Primary Rate Interface (PRI) and Basic Rate Interface (BRI). Large companies primarily use PRI, whereas BRI is most commonly used for residential and home office purposes to connect voice and data equipment. BRI offers two independent data channels while PRI offers 30 channels. ISDN modems offer a range of networking benefits including:

1. ISDN services offer fast dialup with call connections ranging from one to three seconds.

2. You can use ISDN modems to connect voice, fax, data and video communications.

3. ISDN connections are optimal for server-end tasks where you want to make many connections from one location.

Action Steps
The best contacts and resources to help you get it done

Create a more efficient workplace using an ISDN connection

Because an ISDN connection allows businesses to access fax, email and Internet from outside the office, this type of connection is great for telecommuting. With its fast connection speed, ISDN creates a more efficient work environment in and out of the office.

I recommend: Save time and boost productivity with ISDN service from Sprint, a leading wireless communications provider. You may also consider ISDN Internet service provided by FrogNet with unlimited Internet access and email boxes.

Integrate all data transmissions with ISDN access

With broadband ISDN service, companies can receive incoming faxes and route them to users through the office's email system. This is a convenient way to decrease paper usage and efficiently manage tasks. In addition, many ISDN service providers offer a variety of upgrade options to allow business owners to enjoy a higher level of productivity at an affordable price.

I recommend: Check out Coastal Web Online, an ISDN service provider, for broadband ISDN service that allows you to use VoIP routers to make unlimited telephone calls, including long distance calls. You may also consider contacting Embarq Holdings, another ISDN service provider offering an ISDN connection with 23 channels.

Find an ISDN provider

Clear digital data transmission, faster call connections and workplace efficiency are on the mind of every business owner. As a result, there's a range of ISDN service providers offering products designed to fit the connection needs of business owners. It's a good idea to shop around, compare prices and review service offerings before choosing a provider.

I recommend: Check out BridgeOne Market Solutions to compare prices and services offered by several ISDN Internet service providers. You may also consider reviewing prices and services offered by Amernet, a U.S. Internet solution provider.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  It's a good idea to contact your current phone company for recommendations on local ISDN providers.