Video Conferencing

Act Teleconferencing, Inc. C-PHONE CORPORATION Gentner Communications

LATITUDE COMMUNICATIONS INCORPORATED Talk Visual Corporation Tandberg Asa

VTEL Corporation

Guide to Video Conferencing Solutions

Technology can connect distant co-workers and clients
By Tonya Vinas

	Understanding Video Conferencing Options Web-based video conference solutions are gaining in popularity and quality. Always do a test run! Never assume your video conference will work perfectly. Consider your assets. Your computer may already have basic video conferencing software built in.

Video conferencing tools have finally become fast enough to be considered efficient. The growing range of video conference equipment and services all radically exceed what was available just a few years ago, whether software, hardware or a mixture of both. Video conferencing can be used as:

1. A way to include off-site employees in meetings or connect a diverse group of employees.
2. Make presentations to clients and customers.
3. Educate employees, distributors and others without everyone traveling to one site.

Action Steps for Acquiring Video Conference Capabilities

The best contacts and resources to help you get it done

Out-of-the-box video conferencing solutions The latest operating systems tend to come preloaded with some basic video conferencing tools. These are fine for small-group meetings of familiar people.

I recommend:  Microsoft Corp.'s NetMeeting is preinstalled with Windows. Apple's latest computers have built-in cameras, iChat and other tools for meeting electronically.

Video conferencing for the masses For video conferencing that will involve a lot of clients or a larger group, you may want professional help and to use more sophisticated hardware.

I recommend:  Some leading vendors in this area include PolyCom and Tandberg.

Web-based video conference offerings Some companies prefer to buy hosted, or Web-based, solutions for video conferencing that they can start using immediately.

I recommend:  One company offering this is Camfrog Web; another is WebEx. Or check out the listings on Business.com video conferencing software page.

Use manners Video conferencing does require following rules of etiquette, such as making sure your image is received well on the other end.

I recommend:  Free tips on video conferencing etiquette are available at the Video Development Initiative and Emily Post Institute.

Consider video conferencing equipment Another option to consider is the lease or purchase of video conference equipment, especially if a high-definition experience is what you're after.

I recommend:  Comparison shop the listings on Business.com video conferencing equipment page.

Tip & Tactics for Video Conferencing

Helpful advice for making the most of this Guide

• Be sure to have good lighting and remove distracting items from the background. If the program you are using has a 'self-view' function, use it.
• Make use of tools such as chat functions and document-sending to improve communications and keep the meeting going.
• Don't forget to take breaks, just like an in-person meeting.