Better Customer Care
Improve telecom customer care with Virtual Contact Center Technology
www.cosmocom.com
Improve telecom customer care with Virtual Contact Center Technology
www.cosmocom.com
Industry Management
Fuel Productivity w/ People Ready Integrated Management Systems.
Microsoft.com/PeopleReadyBusiness
Fuel Productivity w/ People Ready Integrated Management Systems.
Microsoft.com/PeopleReadyBusiness
Customer Management
Compare CRM Vendors with our free guide and save up to 60% on CRM.
www.InsideCRM.com
Compare CRM Vendors with our free guide and save up to 60% on CRM.
www.InsideCRM.com
Complex Billing Research
Learn to better manage billing by comparing benchmark indicators.
www.Softrax.com/complex-billing
Learn to better manage billing by comparing benchmark indicators.
www.Softrax.com/complex-billing
Improve Customer Service
Identify process inefficiencies and destroy them! Attend free webinar.
www.Metastorm.com/Insurance
Identify process inefficiencies and destroy them! Attend free webinar.
www.Metastorm.com/Insurance
Customer Data Software
Ehance the customer experience by ensuring fast and accruate delivery
www.qas.com
Ehance the customer experience by ensuring fast and accruate delivery
www.qas.com
Manage your club online
Fully featured club management service,low monthly cost. Trial now
www.membersmanagement.com
Fully featured club management service,low monthly cost. Trial now
www.membersmanagement.com
Cable Billing & More
Software development company. Broadband, Cable TV, Internet
www.subscribertechnologies.com
Software development company. Broadband, Cable TV, Internet
www.subscribertechnologies.com
Customer Management
Achieve Better Customer Experience Through Strategy and Analytics
Convergys.com/CEM-White-Paper
Achieve Better Customer Experience Through Strategy and Analytics
Convergys.com/CEM-White-Paper
Cerillion CRM & Billing
Convergent CRM and event-based rating and billing solutions
www.cerillion.com/products
Convergent CRM and event-based rating and billing solutions
www.cerillion.com/products
Cable Industry
Get industry overviews, financials, exec bios, news and competitor info
www.Hoovers.com
Get industry overviews, financials, exec bios, news and competitor info
www.Hoovers.com
A-Z Customer Care and Billing Management in the Cable Industry Provider Directory
A
Alopa Networks
Provider of subscriber service solutions for broadband access networks. Subscriber service solutions enable broadband Internet service providers to control and manage the subscriber life-cycle.
www.alopa.com
Provider of subscriber service solutions for broadband access networks. Subscriber service solutions enable broadband Internet service providers to control and manage the subscriber life-cycle.
www.alopa.com
B
BroadJump
Creates software for residential broadband service providers - DSL, cable and wireless - to streamline installation, manage the connection and enable delivery of new services.
www.broadjump.com
Creates software for residential broadband service providers - DSL, cable and wireless - to streamline installation, manage the connection and enable delivery of new services.
www.broadjump.com
C
Core Networks
Developer of a suite of broadband provisioning tools that enable cable operators to provision and support data service subscribers.
www.corenetworks.com
Developer of a suite of broadband provisioning tools that enable cable operators to provision and support data service subscribers.
www.corenetworks.com
CSG Systems
Provides customer care and billing solutions worldwide for the converging communications markets, including cable television, direct broadcast satellite, telephony, on-line services and others.
www.csgsystems.com
Provides customer care and billing solutions worldwide for the converging communications markets, including cable television, direct broadcast satellite, telephony, on-line services and others.
www.csgsystems.com
E
Elron TeleSoft
Developer of technology products and services for advanced networking infrastructures. Develops and provides IP service management technology, network management products and E-business platforms for carriers, service providers, and commercial e...
www.elrontelesoft.com
Developer of technology products and services for advanced networking infrastructures. Develops and provides IP service management technology, network management products and E-business platforms for carriers, service providers, and commercial e...
www.elrontelesoft.com
G
Great Lakes Data Systems
Provider of billing and subscriber management software to the cable industry.
www.glds.com
Provider of billing and subscriber management software to the cable industry.
www.glds.com
J
Jones Cyber Solutions, Ltd.
Developer of the Intelligent Customer Support Systems (ICSS) software for Windows. Applications include customer care, inventory management, work scheduling, system administration and service location. Products are sold to the telephony and ca...
www.jonescyber.com
Developer of the Intelligent Customer Support Systems (ICSS) software for Windows. Applications include customer care, inventory management, work scheduling, system administration and service location. Products are sold to the telephony and ca...
www.jonescyber.com
K
Kenan Systems
Lucent Technologies Software Products Group that provides software products for billing, customer care, order management and decision-support to single- and multi-service communications and energy companies worldwide.
www.kenan.com
Lucent Technologies Software Products Group that provides software products for billing, customer care, order management and decision-support to single- and multi-service communications and energy companies worldwide.
www.kenan.com
O
Objective Systems Integrators
Supplies software for communications providers to automate service delivery, assurance, and usage across multivendor wireline, wireless, and IP networks.
www.osi.com
Supplies software for communications providers to automate service delivery, assurance, and usage across multivendor wireline, wireless, and IP networks.
www.osi.com
T
Tekron Communication Systems
Manufactures products and systems intended for remote site control. It is mainly focussed on providing solutions to “Switching Monitoring & Control” applications in remote CATV headends, as well as broadcast transmission sites.
www.tekronsystems.com
Manufactures products and systems intended for remote site control. It is mainly focussed on providing solutions to “Switching Monitoring & Control” applications in remote CATV headends, as well as broadcast transmission sites.
www.tekronsystems.com
CMI Group
Provider of turnkey customer management and credit check solutions designed for cable operators.
www.thecmigroup.com
Provider of turnkey customer management and credit check solutions designed for cable operators.
www.thecmigroup.com
Company Profiles – Click here to view
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Better Customer Care
Improve telecom customer care with Virtual Contact Center Technology
www.cosmocom.com
Improve telecom customer care with Virtual Contact Center Technology
www.cosmocom.com
Industry Management
Fuel Productivity w/ People Ready Integrated Management Systems.
Microsoft.com/PeopleReadyBusiness
Fuel Productivity w/ People Ready Integrated Management Systems.
Microsoft.com/PeopleReadyBusiness
Customer Management
Compare CRM Vendors with our free guide and save up to 60% on CRM.
www.InsideCRM.com
Compare CRM Vendors with our free guide and save up to 60% on CRM.
www.InsideCRM.com
