Interactive Intelligence, Inc. - ININ- Profile

Interactive Intelligence Incorporated. The Group's principal activity is to provide software applications for contact centers. It also provides mission critical voice over Internet protocol (VoIP) applications to enterprises. This approach results in lower overall costs for phone devices, system maintenance and customer networking. The applications are pre-integrated to many business applications such as financial, customer relationship management (CRM) and enterprise resource planning (ERP) software, thereby automating and tracking business transactions to customer interactions. The Group market software solutions around the globe, directly to customers and through a channel of more than 250 value-added partners. Provides software applications for contact centers