Call Center Software: Automatic Call Distribution, Call Blending 

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SpitFire Call Center Software
Affordable and easy to use! Winner of Product of the Year!
www.SpitFireDialers.com
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Automatic Call Distribution
Award Winning Dialer, ACD & IVR Fast & Simple to Deploy, Free-Trial
www.Five9.com
Auto Call Distributor
Quick, Easy, Affordable, Scalable Get an Automatic Call Distributor
www.inContact.com/acd
ACD Call Center
There's a better way to manage your inbound call center. Free Demo
telax.com
Automatic Dialer Software
Download software to automate outbound telephone calls.
www.nch.com.au/ivm
Top 10 Call Center Solns
2010 Top 10 Call Center Software Rankings. Download Free Report Now.
Business-Software.com/Call-Center
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Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs.
Contactual's OnDemand Contact Center solution allows you to quickly and easily deploy a call center with no specialized hardware or software to buy and no implementation or maintenance team to hire. Contactual provides skills-based routing for phone, email & chat interactions, IVR, CTI, call recording and monitoring, comprehensive reporting, and much more. Contactual enables organizations to effectively manage customer interactions regardless of agent location - in-house, remote, or at-home.
Don't buy call center technology! To win - choose a provider that leverages your existing equipment and support at no additional cost. That's Telax! Our clients include the GSA, Health Canada, Burberry, State of Pennsylvania and many more. Click through now for a free demo!
VoiceNet is an award-winning contact center software suite with automated dialing modes, inbound call management, IVR, scripting, agent and supervisor tools, call recording, real-time reporting and more. As the industry's best value, VoiceNet gives you these features within a single license at a price point less than competing products charge just for enterprise maintenance and support.
Boost calls 50% or more with our Outbound Call Center Software which includes Autodialing, Call-Scripting, Call Recording, Web Lead Integration & Customizable Lead Routing, and much more. View Online Demo or try a 30-Day Trial! OFER VALID ONLY FOR US AND CANADIAN CUSTOMERS
Transera offers the most adaptive on-demand virtual call center solution for distributed agents. Organizations of any size can rapidly deploy a feature-rich call center for agents located anywhere in the world, including in-house, outsourced, remote, or at home. Transera provides an unprecedented level of visibility and control over distributed call center operations while ensuring the best customer experience at the lowest cost.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
Centcom is a 100% web-enabled Predictive Dialing service that requires no additional hardware--all you need is a standard phone line and a computer with an internet connection. Within minutes of your activation, your call center will have access to all of the features of Predictive Dialing, like Agent Reporting, Campaign Statistics, and more. Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all size.
IPscape offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that???s painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.
LiveVox offers: ??? State of the Art Dialer with Inbound/Outbound Agent Blending + Voice Broadcasting ??? Unlimited line and dialer capacity on-demand and no line starvation ??? Quick Connect with Predictive Pacing and sub-second screen pops with ability to control abandons ??? No capital expenses or upgrade fees required ??? no seat licenses, no upfront costs ??? No short duration charges or minimum duration games ??? one simple per-minute cost
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.

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Hosted Call Center Software, Predictive Dialers, ACD/IVR and Award ...
TelStar's xSELLerator Call Center Software is a fully blended VoIP or PSTN inbound/outbound solution. Eliminate the need for large capital investments or ...
http://www.datatel-info.com/
Stratasoft Contact Center Solutions | create. manage. succeed.
Integrate contact center software with your current PBX and workforce management ... Improve agent productivity with automated call-blending and the ...
http://www.stratasoft.com/
Automatic Call Distributor (ACD) - Call Center Software - inContact
The inContact on demand call center software includes and ACD solution. ... Inbound/outbound call blending balances the call center's activity level and ...
http://www.incontact.com/products-solutions/incontact-acd
ACD systems price quotes - Free automatic call distribution ...
Use automatic call distribution to manage your phone calls. Learn about ACD systems in our buyer's guide and ... Call Blending - handle inbound and outbound calls simultaneously ... Read our in-depth call center software buyer's guide: ...
http://www.buyerzone.com/software/call_center_software/qz_questions_acd.jhtml
Noble-Amcat Multi-channel Contact Center CTI Solution: Blended ...
Blended inbound outbound software improves call center CRM with a unified multi- channel solution. ... Inbound contact with ACD and skills-based routing ...
http://www.amcat.com/
Call Center Software, Predictive Dialer, ACD, IVR, Recording ...
TouchStar Call Center allows call centers to run outbound campaigns, inbound campaigns, or blend both ...
http://touchstar.com/TouchStar.htm


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Stay on top of call center software news and trends.
Call center programs continue to evolve, giving business a wider choice than ever of call center solutions. The call center solution industry should be followed closely to monitor business call center software news and trends as well as Web-based options and high-tech call center applications. Call center software firms need to know where they fit in the scheme of things as it relates to their own clients’ best welfare ... Read more

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