Contact Center Solutions
Discover the Benefits of Avaya Contact Center Solutions.
www.avaya.com
Save
My Rating
Discover the Benefits of Avaya Contact Center Solutions.
www.avaya.com
Save
My Rating
| Matching Result |
|
Call Center Software
World Leader - 5 System Options Any Budget, On Site or Hosted
www.TouchStar.com
World Leader - 5 System Options Any Budget, On Site or Hosted
www.TouchStar.com
Virtual Call Center
Recession Proof Your Call Center Proven ROI. Watch Demo. Free Advice
www.Contactual.com
Recession Proof Your Call Center Proven ROI. Watch Demo. Free Advice
www.Contactual.com
Auto Dialer Marketing
Generate quality sales leads Dial 4000+ lines at a time
www.voicebroadcasting.com
Generate quality sales leads Dial 4000+ lines at a time
www.voicebroadcasting.com
Low Cost Voice Broadcast
Excellent Web Interface, Partner Programs. Great Customer Service.
www.voicemarketing.net
Excellent Web Interface, Partner Programs. Great Customer Service.
www.voicemarketing.net
Call Center Agent Desktop
Unified desktop for call centers Download free Yankee Whitepaper
www.Jacada.com
Unified desktop for call centers Download free Yankee Whitepaper
www.Jacada.com
Product Listings Powered by
Unprecedented in its ease of implementation and configuration, Numara FootPrints is the most comprehensive and flexible Service Desk Management Solution on the market today. Numara FootPrints is designed to help companies align their service desk management functions with the needs of the business and automate business processes in multiple areas of their organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
Learn More:
Free Demo
BusinessFlow is complete enterprise order management and multi-channel sales software with a customizable call center order entry interface and customizable customer service interface. Call center functionality is linked dynamically to multi-channel sales functionality, inventory control, order management, payment processing, marketing, and customer relationship management.
Need call center technology? Don't waste your budget on expensive hardware... Leverage your existing phones instead. Whether it's a sophisticated PBX or a single phone line, Telax works with what you have! Perfect for centers with 1 to 100 agents. Telax Hosted Call Center provides you everything, including support, for one low monthly fee. Features include: IVR, ACD, skill-based routing, remote agents, CTI, 100% recording, advanced reporting and more! Click for a free demo!
Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs.
TCNP3 redefines interactive voice messaging as Interactive Voice Communication and introduces the most advanced agent productivity suite to the call center marketplace. TCNP3 sets the standard for call center optimization by employing proprietary algorithms and dialing logic with SIP/VoIP technology. This enables you to apply Interactive Voice Communication strategies that maximize your right party connectivity with each attempt, delivering the highest return on investment in the industry.
Learn More:
Register for a Free Product Demo
Contact Center Anywhere (CCA) from Oracle, the largest software provider in the world is an award winning hosted on demand virtual call center platform that offers blended inbound, outbound, email, chat, fax, predictive dialing, 100% call recording, whisper coaching, barge-in, skills base routing, remote agent, VOIP/SIP compatible with over 250 call center metric reports. Promero is an Oracle Certified Partner and offers CCA in a hosted version for SMBs as well as on premises installations.
Learn More:
CallCenterAnywhere
Customer1 for Contact Centers, and Citizen311 for public sector contact centers is an application that provides a browser based Agent Desktop. With an integrated Knowledge Base, the appropriate content is provided to the agent so the customer never has to repeat their story. Escalations driven by SLA's empower the Enterprise with visibility into all interactions, business intelligence/analytics with the customer. Companies can increase first call resolution for reduced operating costs.
IPscape offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that???s painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.
LogMeIn Rescue provides instant, real-time remote control of a customer's computer over the web - anywhere in the world, without being blocked by corporate firewalls. No previous relationship with the system is required. Rescue asks permission from the end user and is specifically designed for attended support of remote PCs. The result is a secure, on-demand solution that gives support organizations the ability handle more incidents, reduce support costs, and ensure high service levels.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Related Business Topics
Web Listings
Call Center Software, predictive dialing software, Software for ...
Auto Dialer:. TCMS provides reliable and versatile Call Center Software/ ... Enables call center supervisors to silently monitor multiple agent desktop ...
http://www.tctecno.com/
Auto Dialer:. TCMS provides reliable and versatile Call Center Software/ ... Enables call center supervisors to silently monitor multiple agent desktop ...
http://www.tctecno.com/
Call Center Software: call tracking software, call management software
Call center software that includes CTI Software, predictive dialers, ..... Predictive and Auto Dialers - world class call center technology. ...
http://www.capterra.com/call-center-software
Call center software that includes CTI Software, predictive dialers, ..... Predictive and Auto Dialers - world class call center technology. ...
http://www.capterra.com/call-center-software
Call Center Technology IVR | Voice Broadcasting | Computer ...
CALL CENTER SYSTEMS AND SOFTWARE RESOURCE CENTER ... voice broadcasting applications Voice Broadcasting Auto Dialer · Phone Broadcast · Voice Messaging ...
http://www.call-center-tech.com/
CALL CENTER SYSTEMS AND SOFTWARE RESOURCE CENTER ... voice broadcasting applications Voice Broadcasting Auto Dialer · Phone Broadcast · Voice Messaging ...
http://www.call-center-tech.com/
Open Directory - Business: Telecommunications: Call Centers: Software
Oct 23, 2008 ... Altitude Software - Offers call center software to enable ... dialers and auto dialers, and supplier of related call center solutions. ...
http://www.dmoz.org/Business/Telecommunications/Call_Centers/Software/
Oct 23, 2008 ... Altitude Software - Offers call center software to enable ... dialers and auto dialers, and supplier of related call center solutions. ...
http://www.dmoz.org/Business/Telecommunications/Call_Centers/Software/
Call Centre Software combining Call Handling, CTI, CIM, CRM ...
Call Center Software with Dialer, CIM & CRM ... Unified Agent Front End eliminating the use of multiple applications on the desktop. ...
http://www.noetica.com/
Call Center Software with Dialer, CIM & CRM ... Unified Agent Front End eliminating the use of multiple applications on the desktop. ...
http://www.noetica.com/
Call Center Software: call tracking software - Software Finder at ...
Optimizes call center operations with a role-based desktop, ... Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. ...
http://software.forbes.com/call-center-software
Optimizes call center operations with a role-based desktop, ... Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. ...
http://software.forbes.com/call-center-software
SEE ALL
