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Call Center Software: Desktop, IVR, Demo Available

IVR Solutions & Surveys
Cut Costs By Using Call Automation. Affordable IVR Hosting and More!
PlumVoice.com/IVR
IVR Hosting & Development
IVR Surveys, Order Taking, Custom Complete Managed IVR Services
www.Datatel-Systems.com
Ivr Call Center
Transform Your Business with Avaya IP & SIP Contact Center Solutions
Avaya.com
IVR Solutions
Personalized call experience. Easy set-up. Get a free demo!
www.Angel.com
XML IVR
Automate phone calls with XML. Inbound & outbound. Try it now free
www.voiceshot.com
Easy-to-Use IVRs
IVR Platform, Hosting, Development & Design. 1000s of Applications.
www.ivrinc.com
Product Listings Powered by
Need call center technology? Don't waste your budget on expensive hardware... Leverage your existing phones instead. Whether it's a sophisticated PBX or a single phone line, Telax works with what you have! Perfect for centers with 1 to 100 agents. Telax Hosted Call Center provides you everything, including support, for one low monthly fee. Features include: IVR, ACD, skill-based routing, remote agents, CTI, 100% recording, advanced reporting and more! Click for a free demo!
Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs.
TCNP3 redefines interactive voice messaging as Interactive Voice Communication and introduces the most advanced agent productivity suite to the call center marketplace. TCNP3 sets the standard for call center optimization by employing proprietary algorithms and dialing logic with SIP/VoIP technology. This enables you to apply Interactive Voice Communication strategies that maximize your right party connectivity with each attempt, delivering the highest return on investment in the industry.
Centcom is a 100% web-enabled Predictive Dialing service that requires no additional hardware--all you need is a standard phone line and a computer with an internet connection. Within minutes of your activation, your call center will have access to all of the features of Predictive Dialing, like Agent Reporting, Campaign Statistics, and more. Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all size.
Contact Center Anywhere (CCA) from Oracle, the largest software provider in the world is an award winning hosted on demand virtual call center platform that offers blended inbound, outbound, email, chat, fax, predictive dialing, 100% call recording, whisper coaching, barge-in, skills base routing, remote agent, VOIP/SIP compatible with over 250 call center metric reports. Promero is an Oracle Certified Partner and offers CCA in a hosted version for SMBs as well as on premises installations.
IPscape offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that???s painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.

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CRM contact center software Agent Desktop.
Customer1 for Contact Centers, and Citizen311 for public sector contact centers is an application that provides a browser based Agent Desktop.
http://www.genticity.com/
Call Center Software, Call Reporting, Call Center Metrics, Call ...
Our offering encompasses award-winning call center reporting software and ... LCD flat screen display, call center reader board or computer desktop. ...
http://www.inovasolutions.com/
Workforce Management by Monet Software - Call Center Scheduling
Monet Workforce Management: Call center software for scheduling, ... necessary to analyze your center and guide you in changes beyond the desktop. ...
http://www.leftbanksolutions.com/
Desktop Workload Forecasting Software for Call Centres - Lokad
This product is discontinued. We suggest to upgrade to Lokad Call Center Calculator. ... This software requires a subscription plan to be fully functional. ...
http://www.lokad.com/desktop-call-center-workload-forecasting.ashx
Project management software, help desk software, time timesheet ...
Free project management software, document management, customer service software , call center software, time management software, calendar software, ...
http://www.project-management-software.org/


By Linda C. Ray
Telecommunications
User Rating
8.0
out of 10
Stay on top of call center software news and trends.
Call center programs continue to evolve, giving business a wider choice than ever of call center solutions. The call center solution industry should be followed closely to monitor business call center software news and trends as well as Web-based options and high-tech call center applications. Call center software firms need to know where they fit in the scheme of things as it relates to their own clients’ best welfare ... Read more
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