Contact Center Solutions
Discover the Benefits of Avaya Contact Center Solutions.
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Discover the Benefits of Avaya Contact Center Solutions.
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Noble-Amcat - Centers CTI Software System
Blended CTI based Marketing and CRM software solution for contact center management: IVR, VoIP, ACD, unified multichannel customer contact.
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Blended CTI based Marketing and CRM software solution for contact center management: IVR, VoIP, ACD, unified multichannel customer contact.
www.amcat.com
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Unprecedented in its ease of implementation and configuration, Numara FootPrints is the most comprehensive and flexible Service Desk Management Solution on the market today. Numara FootPrints is designed to help companies align their service desk management functions with the needs of the business and automate business processes in multiple areas of their organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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Need call center technology? Don't waste your budget on expensive hardware... Leverage your existing phones instead. Whether it's a sophisticated PBX or a single phone line, Telax works with what you have! Perfect for centers with 1 to 100 agents. Telax Hosted Call Center provides you everything, including support, for one low monthly fee. Features include: IVR, ACD, skill-based routing, remote agents, CTI, 100% recording, advanced reporting and more! Click for a free demo!
Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs.
TCNP3 redefines interactive voice messaging as Interactive Voice Communication and introduces the most advanced agent productivity suite to the call center marketplace. TCNP3 sets the standard for call center optimization by employing proprietary algorithms and dialing logic with SIP/VoIP technology. This enables you to apply Interactive Voice Communication strategies that maximize your right party connectivity with each attempt, delivering the highest return on investment in the industry.
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Contactual's on-demand contact center solution allows you to jump-start your call center with no hardware or software to buy and no implementation or maintenance team to hire. OnDemand Contact Center enables organizations to manage customer interactions through a complete, flexible solution, which delivers rapid time to value. Contactual provides phone, email and chat functionalities, ACD, IVR, quality control tools and more to help you build profitable customer relationships.
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IPscape offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that???s painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.
Call center organizations must innovate to survive in today's economy. They can no longer put much needed capital to expensive premise-based equipment that fails to provide unlimited calling capacity to manage increased account. The LiveVox Hosted VoIP Dialer will allow you to secure twice the Right-Party Contacts, maximizing the productivity of your agents while you control operating expenses. Contact LiveVox to learn about our free demo and pilot program.
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Oracle Call Center Software Intelligent Contact Center
More than 80% of all data in an enterprise-including the contact center-is .... Basically, it can be said that the Oracle call center software is a hosted ...
http://www.promero.com/call_center_intelligence/call_center_intelligence.asp
More than 80% of all data in an enterprise-including the contact center-is .... Basically, it can be said that the Oracle call center software is a hosted ...
http://www.promero.com/call_center_intelligence/call_center_intelligence.asp
Call Center, Bug Tracking and Project Management Tools for Linux
These include SPEX Enterprise Software Evaluations, the CMP group's National Software ... ACD- Automatic Call Distribution telephone call routing hardware. ...
http://linas.org/linux/pm.html
These include SPEX Enterprise Software Evaluations, the CMP group's National Software ... ACD- Automatic Call Distribution telephone call routing hardware. ...
http://linas.org/linux/pm.html
Telemarketing® Call Center NEWS™
Nortel Introduces Software To Enhance Call Center Productivity ... software also enhances existing 124i features such as automatic call distribution (ACD), ...
http://www.tmcnet.com/ccs/0798/ccsnews0798.htm
Nortel Introduces Software To Enhance Call Center Productivity ... software also enhances existing 124i features such as automatic call distribution (ACD), ...
http://www.tmcnet.com/ccs/0798/ccsnews0798.htm
Oracle Contact Center Anywhere Call Center Software
Oracle Contact Center Telephony Analytics provides call center agents with ... productivity, efficiency and cost benefits by sharing hardware, software and ...
http://www.oraclecontactcenteranywhere.com/benefits/benefits.asp
Oracle Contact Center Telephony Analytics provides call center agents with ... productivity, efficiency and cost benefits by sharing hardware, software and ...
http://www.oraclecontactcenteranywhere.com/benefits/benefits.asp
Call Center Times
HigherGroundInc. is a premier software developer of call recording, ... significantly more cost effective than other call center customer feedback methods. ...
http://www.callcentertimes.com/news/auction.asp
HigherGroundInc. is a premier software developer of call recording, ... significantly more cost effective than other call center customer feedback methods. ...
http://www.callcentertimes.com/news/auction.asp
Altura Enhances its Cost Effective Call Center Solutions with ...
Mar 6, 2008 ... Altura Monitoring Software provides remote view of call center issues, ... capabilities and an enterprise customer base of more than 2500 ...
http://findarticles.com/p/articles/mi_m0EIN/is_2008_March_6/ai_n24377343
Mar 6, 2008 ... Altura Monitoring Software provides remote view of call center issues, ... capabilities and an enterprise customer base of more than 2500 ...
http://findarticles.com/p/articles/mi_m0EIN/is_2008_March_6/ai_n24377343
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