Contact Center Solutions
Discover the Benefits of Avaya Contact Center Solutions.
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Discover the Benefits of Avaya Contact Center Solutions.
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Noble-Amcat - Centers CTI Software System
Blended CTI based Marketing and CRM software solution for contact center management: IVR, VoIP, ACD, unified multichannel customer contact.
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Blended CTI based Marketing and CRM software solution for contact center management: IVR, VoIP, ACD, unified multichannel customer contact.
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Virtual Call Center
Recession Proof Your Call Center Proven ROI. Watch Demo. Free Advice
www.Contactual.com
Recession Proof Your Call Center Proven ROI. Watch Demo. Free Advice
www.Contactual.com
Top 10 Call Center Solns
2008 Top 10 Call Center Software Rankings. Download Free Report Now.
Business-Software.com/Call-Center
2008 Top 10 Call Center Software Rankings. Download Free Report Now.
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Unprecedented in its ease of implementation and configuration, Numara FootPrints is the most comprehensive and flexible Service Desk Management Solution on the market today. Numara FootPrints is designed to help companies align their service desk management functions with the needs of the business and automate business processes in multiple areas of their organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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Need call center technology? Don't waste your budget on expensive hardware... Leverage your existing phones instead. Whether it's a sophisticated PBX or a single phone line, Telax works with what you have! Perfect for centers with 1 to 100 agents. Telax Hosted Call Center provides you everything, including support, for one low monthly fee. Features include: IVR, ACD, skill-based routing, remote agents, CTI, 100% recording, advanced reporting and more! Click for a free demo!
Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs.
Transera offers the most adaptive on-demand virtual call center solution for distributed agents. Organizations of any size can rapidly deploy a feature-rich call center for agents located anywhere in the world, including in-house, outsourced, remote, or at home. Transera provides an unprecedented level of visibility and control over distributed call center operations while ensuring the best customer experience at the lowest cost.
TCNP3 redefines interactive voice messaging as Interactive Voice Communication and introduces the most advanced agent productivity suite to the call center marketplace. TCNP3 sets the standard for call center optimization by employing proprietary algorithms and dialing logic with SIP/VoIP technology. This enables you to apply Interactive Voice Communication strategies that maximize your right party connectivity with each attempt, delivering the highest return on investment in the industry.
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Contactual's on-demand contact center solution allows you to jump-start your call center with no hardware or software to buy and no implementation or maintenance team to hire. OnDemand Contact Center enables organizations to manage customer interactions through a complete, flexible solution, which delivers rapid time to value. Contactual provides phone, email and chat functionalities, ACD, IVR, quality control tools and more to help you build profitable customer relationships.
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Centcom is a 100% web-enabled Predictive Dialing service that requires no additional hardware--all you need is a standard phone line and a computer with an internet connection. Within minutes of your activation, your call center will have access to all of the features of Predictive Dialing, like Agent Reporting, Campaign Statistics, and more. Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all size.
The SafeSoft Solutions web-hosted call center software anticipates when to connect agents to live prospects and therefore increases their overall talk time. Our solution bypasses busy signals, answering machines and unanswered calls, among a handful of other filters. Agent call recording capabilities, real-time statistics dashboard, and custom lead forms allow for maximum management and increase in productivity. For more information please take a look at the Features page.
IPscape offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that???s painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.
Call center organizations must innovate to survive in today's economy. They can no longer put much needed capital to expensive premise-based equipment that fails to provide unlimited calling capacity to manage increased account. The LiveVox Hosted VoIP Dialer will allow you to secure twice the Right-Party Contacts, maximizing the productivity of your agents while you control operating expenses. Contact LiveVox to learn about our free demo and pilot program.
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Web Listings
Interactive Intelligence Offers Software as a Service for the ...
May 8, 2007 ... The Interactive Intelligence contact center SaaS includes a variety of applications, such as interactive voice response, automatic call ...
http://findarticles.com/p/articles/mi_m0EIN/is_2007_May_8/ai_n27229326
May 8, 2007 ... The Interactive Intelligence contact center SaaS includes a variety of applications, such as interactive voice response, automatic call ...
http://findarticles.com/p/articles/mi_m0EIN/is_2007_May_8/ai_n27229326
Oracle Call Center Software Intelligent Contact Center
More than 80% of all data in an enterprise-including the contact center-is .... Basically, it can be said that the Oracle call center software is a hosted ...
http://www.promero.com/call_center_intelligence/call_center_intelligence.asp
More than 80% of all data in an enterprise-including the contact center-is .... Basically, it can be said that the Oracle call center software is a hosted ...
http://www.promero.com/call_center_intelligence/call_center_intelligence.asp
Call Center, Bug Tracking and Project Management Tools for Linux
These include SPEX Enterprise Software Evaluations, the CMP group's National Software ... ACD- Automatic Call Distribution telephone call routing hardware. ...
http://linas.org/linux/pm.html
These include SPEX Enterprise Software Evaluations, the CMP group's National Software ... ACD- Automatic Call Distribution telephone call routing hardware. ...
http://linas.org/linux/pm.html
Telemarketing® Call Center NEWS™
Nortel Introduces Software To Enhance Call Center Productivity ..... For more information, contact Bob Ingersoll (Astea) at 215-682-2500 or see ...
http://www.tmcnet.com/ccs/0798/ccsnews0798.htm
Nortel Introduces Software To Enhance Call Center Productivity ..... For more information, contact Bob Ingersoll (Astea) at 215-682-2500 or see ...
http://www.tmcnet.com/ccs/0798/ccsnews0798.htm
Call Center Times
HigherGroundInc. is a premier software developer of call recording, ... significantly more cost effective than other call center customer feedback methods. ...
http://www.callcentertimes.com/news/auction.asp
HigherGroundInc. is a premier software developer of call recording, ... significantly more cost effective than other call center customer feedback methods. ...
http://www.callcentertimes.com/news/auction.asp
Oracle Contact Center Anywhere Call Center Software
Oracle Contact Center Telephony Analytics provides call center agents with ... Center Telephony Analytics includes prebuilt data models, more than 150 ...
http://www.oraclecontactcenteranywhere.com/benefits/benefits.asp
Oracle Contact Center Telephony Analytics provides call center agents with ... Center Telephony Analytics includes prebuilt data models, more than 150 ...
http://www.oraclecontactcenteranywhere.com/benefits/benefits.asp
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