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Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs.
Contactual's OnDemand Contact Center solution allows you to quickly and easily deploy a call center with no specialized hardware or software to buy and no implementation or maintenance team to hire. Contactual provides skills-based routing for phone, email & chat interactions, IVR, CTI, call recording and monitoring, comprehensive reporting, and much more. Contactual enables organizations to effectively manage customer interactions regardless of agent location - in-house, remote, or at-home.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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VoiceNet is an award-winning contact center software suite with automated dialing modes, inbound call management, IVR, scripting, agent and supervisor tools, call recording, real-time reporting and more. As the industry's best value, VoiceNet gives you these features within a single license at a price point less than competing products charge just for enterprise maintenance and support.
Boost calls 50% or more with our Outbound Call Center Software which includes
Autodialing, Call-Scripting, Call Recording, Web Lead Integration & Customizable Lead Routing, and much more. View Online Demo or try a 30-Day Trial! OFER VALID ONLY FOR US AND CANADIAN CUSTOMERS
Don't buy call center technology! To win - choose a provider that leverages your existing equipment and support at no additional cost. That's Telax! Our clients include the GSA, Health Canada, Burberry, State of Pennsylvania and many more. Click through now for a free demo!
Transera offers the most adaptive on-demand virtual call center solution for distributed agents. Organizations of any size can rapidly deploy a feature-rich call center for agents located anywhere in the world, including in-house, outsourced, remote, or at home. Transera provides an unprecedented level of visibility and control over distributed call center operations while ensuring the best customer experience at the lowest cost.
Centcom is a 100% web-enabled Predictive Dialing service that requires no additional hardware--all you need is a standard phone line and a computer with an internet connection. Within minutes of your activation, your call center will have access to all of the features of Predictive Dialing, like Agent Reporting, Campaign Statistics, and more. Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all size.
IPscape offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that???s painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.
LiveVox offers:
??? State of the Art Dialer with Inbound/Outbound Agent Blending + Voice Broadcasting
??? Unlimited line and dialer capacity on-demand and no line starvation
??? Quick Connect with Predictive Pacing and sub-second screen pops with ability to control abandons
??? No capital expenses or upgrade fees required ??? no seat licenses, no upfront costs
??? No short duration charges or minimum duration games ??? one simple per-minute cost
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Contact Center Software, Call Center Software, Siebel CRM OnDemand ...
Contact Center Anywhere, call center software, hosted call center, ... Add full feature functionality, click to talk, inbound, outbound, call activity and more. ... Intelligent hosted call routing software that routes inbound 800 calls ... to more than 110000 C-level executives* and provides business leaders with a ...
http://www.promero.com/
Contact Center Anywhere, call center software, hosted call center, ... Add full feature functionality, click to talk, inbound, outbound, call activity and more. ... Intelligent hosted call routing software that routes inbound 800 calls ... to more than 110000 C-level executives* and provides business leaders with a ...
http://www.promero.com/
Contact Center Software, Call Center Software, Siebel CRM OnDemand ...
Oct 5, 2009 ... Call center software features: predictive and preview dialer, ACD, IVR, ... to more than 110000 C-level executives* and provides business ... inbound/outbound dialing, automatic screen pop of customer information when phone rings, Automatic Call Distribution, Interactive Voice Response, calls in ...
http://www.promero.com/Default.asp?ItemID=320&rcid=62&pcid=7&cid=62
Oct 5, 2009 ... Call center software features: predictive and preview dialer, ACD, IVR, ... to more than 110000 C-level executives* and provides business ... inbound/outbound dialing, automatic screen pop of customer information when phone rings, Automatic Call Distribution, Interactive Voice Response, calls in ...
http://www.promero.com/Default.asp?ItemID=320&rcid=62&pcid=7&cid=62
Call Center, Bug Tracking and Project Management Tools for Linux
At the low-end, CRM systems are no more than glorified address books, such as the contact ..... has handled over 2500 bug reports (well, mostly help requests! ..... These include SPEX Enterprise Software Evaluations, the CMP group's National ... ACD- Automatic Call Distribution telephone call routing hardware. ...
http://linas.org/linux/pm.html
At the low-end, CRM systems are no more than glorified address books, such as the contact ..... has handled over 2500 bug reports (well, mostly help requests! ..... These include SPEX Enterprise Software Evaluations, the CMP group's National ... ACD- Automatic Call Distribution telephone call routing hardware. ...
http://linas.org/linux/pm.html
Oracle Contact Center Anywhere Call Center Software
The solution provides the ability to listen in on agent calls and join or ... Oracle Contact Center Telephony Analytics provides call center agents ... Oracle Contact Center Telephony Analytics includes prebuilt data models, more than 150 ... productivity, efficiency and cost benefits by sharing hardware, software ...
http://www.oraclecontactcenteranywhere.com/benefits/benefits.asp
The solution provides the ability to listen in on agent calls and join or ... Oracle Contact Center Telephony Analytics provides call center agents ... Oracle Contact Center Telephony Analytics includes prebuilt data models, more than 150 ... productivity, efficiency and cost benefits by sharing hardware, software ...
http://www.oraclecontactcenteranywhere.com/benefits/benefits.asp
C a s e S tu d y Contact Center Automation
voice/data applications, such as automatic call distribution (ACD), ... system - - such as call recording within the Dispatch Contact Centre ... of business communications software and services for contact ... Founded in 1994 and backed by more than 2500 customers ... internal site-to-site calls," Mr. Thienpont ...
http://sagevoipadvice.com/pics/db/document_library/000010.pdf
voice/data applications, such as automatic call distribution (ACD), ... system - - such as call recording within the Dispatch Contact Centre ... of business communications software and services for contact ... Founded in 1994 and backed by more than 2500 customers ... internal site-to-site calls," Mr. Thienpont ...
http://sagevoipadvice.com/pics/db/document_library/000010.pdf
Telemarketing® Call Center NEWS™
Nortel Introduces Software To Enhance Call Center Productivity ... The G3 software also enhances existing 124i features such as automatic call distribution (ACD), ..... Telemark specializes in inbound and outbound live- operator telemarketing services .... The contract calls for more than 25 Sterling data servers, ...
http://www.tmcnet.com/ccs/0798/ccsnews0798.htm
Nortel Introduces Software To Enhance Call Center Productivity ... The G3 software also enhances existing 124i features such as automatic call distribution (ACD), ..... Telemark specializes in inbound and outbound live- operator telemarketing services .... The contract calls for more than 25 Sterling data servers, ...
http://www.tmcnet.com/ccs/0798/ccsnews0798.htm
