Call Center Outbound
Supports 500+ agents, API or GUI, Agents use home PC, phone & net.
www.CallFire.com
Supports 500+ agents, API or GUI, Agents use home PC, phone & net.
www.CallFire.com
Call Center Outbound
Award Winning Dialer, ACD & IVR Fast & Simple to Deploy, Free-Trial
www.Five9.com
Award Winning Dialer, ACD & IVR Fast & Simple to Deploy, Free-Trial
www.Five9.com
Automated Call Service
Get out your Message with an automated call Easy Setup Low Cost
www.KwikCall.com/callservice
Get out your Message with an automated call Easy Setup Low Cost
www.KwikCall.com/callservice
Top 10 Call Center Solns
2010 Top 10 Call Center Software Rankings. Download Free Report Now.
Business-Software.com/Call-Center
2010 Top 10 Call Center Software Rankings. Download Free Report Now.
Business-Software.com/Call-Center
Hotel Business Centers
We provide fully automated business centers to hotels - 24/7
www.walkwire.com
We provide fully automated business centers to hotels - 24/7
www.walkwire.com
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Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs.
Contactual's OnDemand Contact Center solution allows you to quickly and easily deploy a call center with no specialized hardware or software to buy and no implementation or maintenance team to hire. Contactual provides skills-based routing for phone, email & chat interactions, IVR, CTI, call recording and monitoring, comprehensive reporting, and much more. Contactual enables organizations to effectively manage customer interactions regardless of agent location - in-house, remote, or at-home.
i-Sight Call Tracking Software helps you work with efficiency. Quickly record calls using call scripting features, or automatically route emails to the right people for resolution. Customize the application to optimize your workflow and ensure that every call is answered. i-Sight is web based and provides easy access to complete call histories and advanced reporting for managers. Reports can be created to show average resolution time, nature of calls and much more.
VoiceNet is an award-winning contact center software suite with automated dialing modes, inbound call management, IVR, scripting, agent and supervisor tools, call recording, real-time reporting and more. As the industry's best value, VoiceNet gives you these features within a single license at a price point less than competing products charge just for enterprise maintenance and support.
Boost calls 50% or more with our Outbound Call Center Software which includes
Autodialing, Call-Scripting, Call Recording, Web Lead Integration & Customizable Lead Routing, and much more. View Online Demo or try a 30-Day Trial! OFER VALID ONLY FOR US AND CANADIAN CUSTOMERS
Transera offers the most adaptive on-demand virtual call center solution for distributed agents. Organizations of any size can rapidly deploy a feature-rich call center for agents located anywhere in the world, including in-house, outsourced, remote, or at home. Transera provides an unprecedented level of visibility and control over distributed call center operations while ensuring the best customer experience at the lowest cost.
Envision Telephony provides software and services that improve performance from the contact center to the enterprise. The company's solutions enable customers to consistently deliver legendary customer experiences by improving agent effectiveness, contact center and enterprise performance. Envision's software includes business intelligence, speech analytics, workforce management and Click2Coach and are deployed across thousands of desktops in both a telephony and back-office environment.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
Learn More:
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Centcom is a 100% web-enabled Predictive Dialing service that requires no additional hardware--all you need is a standard phone line and a computer with an internet connection. Within minutes of your activation, your call center will have access to all of the features of Predictive Dialing, like Agent Reporting, Campaign Statistics, and more. Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all size.
BusinessFlow is complete enterprise order management and multi-channel sales software with a customizable call center order entry interface and customizable customer service interface. Call center functionality is linked dynamically to multi-channel sales functionality, inventory control, order management, payment processing, marketing, and customer relationship management.
IPscape offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that???s painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.
LiveVox offers:
??? State of the Art Dialer with Inbound/Outbound Agent Blending + Voice Broadcasting
??? Unlimited line and dialer capacity on-demand and no line starvation
??? Quick Connect with Predictive Pacing and sub-second screen pops with ability to control abandons
??? No capital expenses or upgrade fees required ??? no seat licenses, no upfront costs
??? No short duration charges or minimum duration games ??? one simple per-minute cost
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Contact Center Software, Call Center Software, Siebel CRM OnDemand ...
Contact Center Anywhere, call center software, hosted call center, ... Add full feature functionality, click to talk, inbound, outbound, call activity and more. ... Call center software for both on demand hosted solutions and premise based ... more than 110000 C-level executives* and provides business leaders with ...
http://www.promero.com/
Contact Center Anywhere, call center software, hosted call center, ... Add full feature functionality, click to talk, inbound, outbound, call activity and more. ... Call center software for both on demand hosted solutions and premise based ... more than 110000 C-level executives* and provides business leaders with ...
http://www.promero.com/
Oracle Call Center Software Intelligent Contact Center
More than 80% of all data in an enterprise-including the contact center-is .... Basically, it can be said that the Oracle call center software is a hosted call ... Oracle is one of the largest players in the software developer business right now. ... of Internet-based call center, CRM and lead management software. ...
http://www.promero.com/call_center_intelligence/call_center_intelligence.asp
More than 80% of all data in an enterprise-including the contact center-is .... Basically, it can be said that the Oracle call center software is a hosted call ... Oracle is one of the largest players in the software developer business right now. ... of Internet-based call center, CRM and lead management software. ...
http://www.promero.com/call_center_intelligence/call_center_intelligence.asp
Call Center Software
Zeacom's call center software solutions have enabled more than 2500 customers ... Australia-based automotive parts and accessories company Repco has ...
http://www.tmcnet.com/channels/call-center-software/
Zeacom's call center software solutions have enabled more than 2500 customers ... Australia-based automotive parts and accessories company Repco has ...
http://www.tmcnet.com/channels/call-center-software/
Call Center, Bug Tracking and Project Management Tools for Linux
At the low-end, CRM systems are no more than glorified address books, such as the contact ..... has handled over 2500 bug reports (well, mostly help requests! .... Has web and email and command-line interfaces. Zope-based. Free Software, the Xen ... 'Instant Call Back' queues and routes customer phone calls to the ...
http://linas.org/linux/pm.html
At the low-end, CRM systems are no more than glorified address books, such as the contact ..... has handled over 2500 bug reports (well, mostly help requests! .... Has web and email and command-line interfaces. Zope-based. Free Software, the Xen ... 'Instant Call Back' queues and routes customer phone calls to the ...
http://linas.org/linux/pm.html
Oracle Contact Center Anywhere Call Center Software
The Web-based call control interface, designed for use by a distributed ... The solution provides the ability to listen in on agent calls and join ... Once the libraries have been completed, defining workgroups and business ... Oracle Contact Center Telephony Analytics includes prebuilt data models, more than 150 ...
http://www.oraclecontactcenteranywhere.com/benefits/benefits.asp
The Web-based call control interface, designed for use by a distributed ... The solution provides the ability to listen in on agent calls and join ... Once the libraries have been completed, defining workgroups and business ... Oracle Contact Center Telephony Analytics includes prebuilt data models, more than 150 ...
http://www.oraclecontactcenteranywhere.com/benefits/benefits.asp
Collection Firm Overhauls Contact Center Technology to Improve ...
The new software, called Customer Interaction Center([R]) (CIC CIC ... "We chose CIC because it's based on a single platform, not a collection of aboxes' ... the ability to automate outbound calls and customize call routing rules is critical ... and call center services to more than 400 clients across the country. ...
http://www.thefreelibrary.com/Collection+Firm+Overhauls+Contact+Center+Technology+to...
The new software, called Customer Interaction Center([R]) (CIC CIC ... "We chose CIC because it's based on a single platform, not a collection of aboxes' ... the ability to automate outbound calls and customize call routing rules is critical ... and call center services to more than 400 clients across the country. ...
http://www.thefreelibrary.com/Collection+Firm+Overhauls+Contact+Center+Technology+to...
