Call Center Software
Improve Calls, Customer Acquisition Get a Free ROI Analysis Online!
www.Five9.com
Improve Calls, Customer Acquisition Get a Free ROI Analysis Online!
www.Five9.com
Call Center Solutions
Advanced Call Center Software Web Based Multi-Channel Technology.
www.Vocalcom.com
Advanced Call Center Software Web Based Multi-Channel Technology.
www.Vocalcom.com
Call Center Software
Center Call Software Compare Options - Save Time & Money
CallCenterSoftware.BuyerZone.com
Center Call Software Compare Options - Save Time & Money
CallCenterSoftware.BuyerZone.com
Call Center Software
Research CC Software Prices - FREE Unbiased Expert Advice - Buy Smart
CallCenterSoftwareWorld.com
Research CC Software Prices - FREE Unbiased Expert Advice - Buy Smart
CallCenterSoftwareWorld.com
Call Center Software
Call Management that Saves Time & Money. See the Value. Free Trial!
www.NumaraSoftware.com
Call Management that Saves Time & Money. See the Value. Free Trial!
www.NumaraSoftware.com
Call Center Outbound
Low as 2c/call, quick setup, no min Reports, maps,100 free calls w/Demo
www.CallFire.com
Low as 2c/call, quick setup, no min Reports, maps,100 free calls w/Demo
www.CallFire.com
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Unprecedented in its ease of implementation and configuration, Numara FootPrints is the most comprehensive and flexible Service Desk Management Solution on the market today. Numara FootPrints is designed to help companies align their service desk management functions with the needs of the business and automate business processes in multiple areas of their organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs.
Transera offers the most adaptive on-demand virtual call center solution for distributed agents. Organizations of any size can rapidly deploy a feature-rich call center for agents located anywhere in the world, including in-house, outsourced, remote, or at home. Transera provides an unprecedented level of visibility and control over distributed call center operations while ensuring the best customer experience at the lowest cost.
Need call center technology? Don't waste money on expensive hardware and hiring tech staff to manage it. Use your existing phones and choose a partner that provides support at no additional cost. Perfect for teams of 3 to 100 agents. Telax Hosted Call Center provides you everything, including support, for one low monthly fee. Features include: IVR, ACD, skill-based routing, remote agents, CTI, 100% recording, advanced reporting and more! Click for a free demo!
i-Sight Call Tracking Software helps you work with efficiency. Quickly record calls using call scripting features, or automatically route emails to the right people for resolution. Customize the application to optimize your workflow and ensure that every call is answered. i-Sight is web based and provides easy access to complete call histories and advanced reporting for managers. Reports can be created to show average resolution time, nature of calls and much more.
VoiceNet is an award-winning contact center software suite with automated dialing modes, inbound call management, IVR, scripting, agent and supervisor tools, call recording, real-time reporting and more. As the industry's best value, VoiceNet gives you these features within a single license at a price point less than competing products charge just for enterprise maintenance and support.
Boost calls 50% or more with our Outbound Call Center Software which includes
Autodialing, Call-Scripting, Call Recording, Web Lead Integration & Customizable Lead Routing, and much more. View Online Demo or try a 30-Day Trial! OFER VALID ONLY FOR US AND CANADIAN CUSTOMERS
Envision Telephony provides software and services that improve performance from the contact center to the enterprise. The company's solutions enable customers to consistently deliver legendary customer experiences by improving agent effectiveness, contact center and enterprise performance. Envision's software includes business intelligence, speech analytics, workforce management and Click2Coach and are deployed across thousands of desktops in both a telephony and back-office environment.
Get started with a free trial of SafeSoft Solutions Hosted Call Center Suite. Our VoIP predictive dialer systems can intelligently predict when an agent will be available to speak to a prospect. Numbers are then dialed at an appropriate pace, and calls are transferred to agents only when a live person has answered. Call volumes are increased, productivity is enhanced, and the time your agents spend promoting your products and services to potential customers is greater than ever before!
Centcom is a 100% web-enabled Predictive Dialing service that requires no additional hardware--all you need is a standard phone line and a computer with an internet connection. Within minutes of your activation, your call center will have access to all of the features of Predictive Dialing, like Agent Reporting, Campaign Statistics, and more. Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all size.
BusinessFlow is complete enterprise order management and multi-channel sales software with a customizable call center order entry interface and customizable customer service interface. Call center functionality is linked dynamically to multi-channel sales functionality, inventory control, order management, payment processing, marketing, and customer relationship management.
Customer1 for Contact Centers, and Citizen311 for public sector contact centers is an application that provides a browser based Agent Desktop. With an integrated Knowledge Base, the appropriate content is provided to the agent so the customer never has to repeat their story. Escalations driven by SLA's empower the Enterprise with visibility into all interactions, business intelligence/analytics with the customer. Companies can increase first call resolution for reduced operating costs.
IPscape offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that???s painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.
LogMeIn Rescue provides instant, real-time remote control of a customer's computer over the web - anywhere in the world, without being blocked by corporate firewalls. No previous relationship with the system is required. Rescue asks permission from the end user and is specifically designed for attended support of remote PCs. The result is a secure, on-demand solution that gives support organizations the ability handle more incidents, reduce support costs, and ensure high service levels.
Call center organizations must innovate to survive in today's economy. They can no longer put much needed capital to expensive premise-based equipment that fails to provide unlimited calling capacity to manage increased account. The LiveVox Hosted VoIP Dialer will allow you to secure twice the Right-Party Contacts, maximizing the productivity of your agents while you control operating expenses. Contact LiveVox to learn about our free demo and pilot program.
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Web Listings
Oracle Call Center Software : CRM On Demand - Promero tech resources
Today, it has more than 900000 agents at over 3100 sites in more than 45 countries using its ... Cognos provides world class enterprise business intelligence, ... Voxeo offers pre-packaged solutions for general enterprise, call center IVR, ... 2500, Pompano, FL 33064 | Tel. 954.935.8800 | Sales. 888.204.0822 | Fax. ...
http://www.promero.com/tech-resources.asp
Today, it has more than 900000 agents at over 3100 sites in more than 45 countries using its ... Cognos provides world class enterprise business intelligence, ... Voxeo offers pre-packaged solutions for general enterprise, call center IVR, ... 2500, Pompano, FL 33064 | Tel. 954.935.8800 | Sales. 888.204.0822 | Fax. ...
http://www.promero.com/tech-resources.asp
Call Center Software
Jul 3, 2009 ... Zeacom's call center software solutions have enabled more than 2500 customers ... address the IP/IT challenges of mid-sized and enterprise businesses, call centers, ... Zeacom, a global provider of Unified Communications (UC) and contact center solutions for the small- to medium-sized business (SMB) ...
http://www.tmcnet.com/channels/call-center-software/
Jul 3, 2009 ... Zeacom's call center software solutions have enabled more than 2500 customers ... address the IP/IT challenges of mid-sized and enterprise businesses, call centers, ... Zeacom, a global provider of Unified Communications (UC) and contact center solutions for the small- to medium-sized business (SMB) ...
http://www.tmcnet.com/channels/call-center-software/
Contact Center Technology Provider TouchStar Enters Tier One ...
Dec 27, 2007 ... In this sense, the software enables the contact center to become the “central hub ... In addition to its new 2008 Enterprise Call Center System, Touchstar is also ... Currently the company has more than 2500 clients on six continents, ... We can help any business in the world with our wide range of ...
http://www.tmcnet.com/channels/telemarketing-software/articles/17221-contact-center-...
Dec 27, 2007 ... In this sense, the software enables the contact center to become the “central hub ... In addition to its new 2008 Enterprise Call Center System, Touchstar is also ... Currently the company has more than 2500 clients on six continents, ... We can help any business in the world with our wide range of ...
http://www.tmcnet.com/channels/telemarketing-software/articles/17221-contact-center-...
call centers and enterprise software and service level management ...
With over 2500 staff operating 1800... Articles 2006-06-21 ... With a bustling business growing at a rate of more than 15 percent each year, ... The contact center offerings are intelligent software call routing solutions which ...
http://resources.bnet.com/topic/call+centers+and+enterprise+software+and+service+lev...
With over 2500 staff operating 1800... Articles 2006-06-21 ... With a bustling business growing at a rate of more than 15 percent each year, ... The contact center offerings are intelligent software call routing solutions which ...
http://resources.bnet.com/topic/call+centers+and+enterprise+software+and+service+lev...
Cloud computing helps firm bring call center in-house, integrate apps
Mar 3, 2009 ... The result: a call center built on cloud computing. ... not just for the 50 call center agents but also for the rest of the 2500 employees, ... to quickly bring more than a dozen acquired facilities into the call center fold, .... EAI software helps grocer streamline business processes, save money ...
http://searchcio.techtarget.com/news/article/0,289142,sid182_gci1349688,00.html
Mar 3, 2009 ... The result: a call center built on cloud computing. ... not just for the 50 call center agents but also for the rest of the 2500 employees, ... to quickly bring more than a dozen acquired facilities into the call center fold, .... EAI software helps grocer streamline business processes, save money ...
http://searchcio.techtarget.com/news/article/0,289142,sid182_gci1349688,00.html
E-Commerce Software, Small Business Accounting Software, Supply ...
First released in 1999, OpenPro is a Complete Enterprise Resource ... We are the undisputed leader in the ERP market with more than 2500 ... in the call center, by field sales and service personnel, and through channel partners. ...
http://www.openpro.com/about.html
First released in 1999, OpenPro is a Complete Enterprise Resource ... We are the undisputed leader in the ERP market with more than 2500 ... in the call center, by field sales and service personnel, and through channel partners. ...
http://www.openpro.com/about.html



