Call Center Software: Outbound Calls, Automatic Call Distribution, Call Blending 

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SpitFire Call Center Software
Affordable and easy to use! Winner of Product of the Year!
www.SpitFireDialers.com
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Call Center Outbound
Supports 500+ agents, API or GUI, Agents use home PC, phone & net.
www.CallFire.com
Call Center Outbound
Award Winning Dialer, ACD & IVR Fast & Simple to Deploy, Free-Trial
www.Five9.com
Outbound calls
Easy as 1-2-3. Create, Start, Track Live campaign results instantly.
www.Protus.com/message-broadcast /
Get More from Outbound
No Equipment Needed, 24/7 Support Get Fast & Easy Voice Broadcasting!
www.kellymediagroup.com/
ACD Call Center
There's a better way to manage your inbound call center. Free Demo
telax.com
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Contactual's OnDemand Contact Center solution allows you to quickly and easily deploy a call center with no specialized hardware or software to buy and no implementation or maintenance team to hire. Contactual provides skills-based routing for phone, email & chat interactions, IVR, CTI, call recording and monitoring, comprehensive reporting, and much more. Contactual enables organizations to effectively manage customer interactions regardless of agent location - in-house, remote, or at-home.
Please call for a "live demonstration" from our computer to your computer. Genesis is a Web Hosted Predictive Dialing Call Center Solution, you can choose what modes you need, i.e. (Outbound, Inbound, Blended, and Preview). No operating software and no soft phone are downloaded on your computer, no local and long distance phone bills for outbound dialing. You have total control of the telemarketers from the Genesis Admin interface and your agents operate from their agent interface.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
Don't buy call center technology! To win - choose a provider that leverages your existing equipment and support at no additional cost. That's Telax! Our clients include the GSA, Health Canada, Burberry, State of Pennsylvania and many more. Click through now for a free demo!
Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs.
VoiceNet is an award-winning contact center software suite with automated dialing modes, inbound call management, IVR, scripting, agent and supervisor tools, call recording, real-time reporting and more. As the industry's best value, VoiceNet gives you these features within a single license at a price point less than competing products charge just for enterprise maintenance and support.
Boost calls 50% or more with our Outbound Call Center Software which includes Autodialing, Call-Scripting, Call Recording, Web Lead Integration & Customizable Lead Routing, and much more. View Online Demo or try a 30-Day Trial! OFER VALID ONLY FOR US AND CANADIAN CUSTOMERS
Transera offers the most adaptive on-demand virtual call center solution for distributed agents. Organizations of any size can rapidly deploy a feature-rich call center for agents located anywhere in the world, including in-house, outsourced, remote, or at home. Transera provides an unprecedented level of visibility and control over distributed call center operations while ensuring the best customer experience at the lowest cost.
Centcom is a 100% web-enabled Predictive Dialing service that requires no additional hardware--all you need is a standard phone line and a computer with an internet connection. Within minutes of your activation, your call center will have access to all of the features of Predictive Dialing, like Agent Reporting, Campaign Statistics, and more. Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all size.
Contact Center Anywhere (CCA) from Oracle, the largest software provider in the world is an award winning hosted on demand virtual call center platform that offers blended inbound, outbound, email, chat, fax, predictive dialing, 100% call recording, whisper coaching, barge-in, skills base routing, remote agent, VOIP/SIP compatible with over 250 call center metric reports. Promero is an Oracle Certified Partner and offers CCA in a hosted version for SMBs as well as on premises installations.
IPscape offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that???s painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.
LiveVox offers: ??? State of the Art Dialer with Inbound/Outbound Agent Blending + Voice Broadcasting ??? Unlimited line and dialer capacity on-demand and no line starvation ??? Quick Connect with Predictive Pacing and sub-second screen pops with ability to control abandons ??? No capital expenses or upgrade fees required ??? no seat licenses, no upfront costs ??? No short duration charges or minimum duration games ??? one simple per-minute cost
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.

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ACD systems price quotes - Free automatic call distribution ...
Describe your needs, get matched with multiple call center software providers ... Call Blending - handle inbound and outbound calls simultaneously ...
http://www.buyerzone.com/software/call_center_software/qz_questions_acd.jhtml
Call centre - Wikipedia, the free encyclopedia
Virtual Call Centre Technology With the advent of the Software as a service ... Outbound call centre - One in which call centre agents make outbound calls to ... Blended call centre - Combining automatic call distribution for incoming ...
http://en.wikipedia.org/wiki/Call_centre
Call Center Software: call tracking software, call management software
Boost calls 50% or more with our Outbound Call Center Software which includes Autodialing, Call-Scripting, ..... speech recognition, inbound/outbound and call blending. .... Automatic Call Distribution (ACD), Call Recording and more. ...
http://www.capterra.com/call-center-software
Oracle Call Center Software : Oracle's Contact Center Anywhere ...
After making telephone outbound calls, it was necessary to log out of that function and ... both inbound and outbound calls. The process is really automatic. ... Promero's Contact Center Anywhere software for call blending systems works ... This allows distribution of the inbound calls to be more or less even among ...
http://www.promero.com/call_center_software/call_blending.asp
Call Center Software On Site
IVR: Interactive Voice Response; ACD: Automatic Call Distribution ... Call Blending The Call Blending utility within On Site Call Center Software allows the agents to move between Inbound and Outbound calls, maximizing productivity. ...
http://www.datatel-info.com/Call-Center-Software-On-Site.htm
Noble-Amcat Multi-channel Contact Center CTI Solution: Blended ...
Blended inbound outbound software improves call center CRM with a unified ... CTI based contact center software increases productivity with call blending, inbound IVR, ... Industry --, Debt collection, Distribution, Financial Services ... Open architecture/database, Operational efficiency, Record/monitor calls ...
http://www.amcat.com/


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Stay on top of call center software news and trends.
Call center programs continue to evolve, giving business a wider choice than ever of call center solutions. The call center solution industry should be followed closely to monitor business call center software news and trends as well as Web-based options and high-tech call center applications. Call center software firms need to know where they fit in the scheme of things as it relates to their own clients’ best welfare ... Read more

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