SpitFire Call Center Software
Affordable and easy to use! Winner of Product of the Year!
www.SpitFireDialers.com
Affordable and easy to use! Winner of Product of the Year!
www.SpitFireDialers.com
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Local Business Center
Claim your Google Maps listing so customers can find you online
Google.com/LocalBusinessCenter
Claim your Google Maps listing so customers can find you online
Google.com/LocalBusinessCenter
Inbound Call Centers
VoIP Based Virtual Call Centers Lower Your Cost/Call - Free Trial
www.Five9.com
VoIP Based Virtual Call Centers Lower Your Cost/Call - Free Trial
www.Five9.com
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Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs.
Contactual's OnDemand Contact Center solution allows you to quickly and easily deploy a call center with no specialized hardware or software to buy and no implementation or maintenance team to hire. Contactual provides skills-based routing for phone, email & chat interactions, IVR, CTI, call recording and monitoring, comprehensive reporting, and much more. Contactual enables organizations to effectively manage customer interactions regardless of agent location - in-house, remote, or at-home.
Don't buy call center technology! To win - choose a provider that leverages your existing equipment and support at no additional cost. That's Telax! Our clients include the GSA, Health Canada, Burberry, State of Pennsylvania and many more. Click through now for a free demo!
i-Sight Call Tracking Software helps you work with efficiency. Quickly record calls using call scripting features, or automatically route emails to the right people for resolution. Customize the application to optimize your workflow and ensure that every call is answered. i-Sight is web based and provides easy access to complete call histories and advanced reporting for managers. Reports can be created to show average resolution time, nature of calls and much more.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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http://www.tmcnet.com/it/0504/tmclabs.htm
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http://www.tmcnet.com/it/0504/tmclabs.htm
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A methods and apparatuses for implementing a business call center .... In this manner, a software-based telephone application (known as a ...... When agent hangs up, the outbound call will be connected to inbound call thus completing ...... Call Center can use several scenarios for inbound calls, with the choice of ...
http://www.freepatentsonline.com/y2006/0221941.html
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http://www.freepatentsonline.com/y2006/0221941.html




