Free 96 page Enterprise IP Telephony eBook. 11 Chapters for decision makers helps you plan, implement, and deploy an IP telephony system. Learn More!
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Business Owners, Hear the Debate, Demand These Rights and Guarantees
www.Communicado-Inc.com
Unlimited Local + Long Distance. Now Just $9.95 / Month. Get Vonage!
www.Vonage.com/VoIP
Don't Rip & Replace Your PBXs. Read About Microsoft's VoIP Software.
Microsoft.com/VoIP
Free Quotes on VoIP Equipment No VoIP Services or Plans
www.BuyerZone.com/VoIP_Phone_System
Full PBX features plus mobility. No contracts. From $24.50 per user.
www.aptela.com
VOIP, IP Telephony, Call Center-CRM Avaya Systems & Service-US & Mexico
www.daycom.com
Provider of tools and systems to enable ebusiness and customer relationship management (CRM) applications.
www.calltrol.com
Manufactures an IP telephony architecture for voice, video and integrated data that replaces or works with existing traditional business telephone equipment.
www.cisco.com
Develops PC-based telephony products such as PBX, call centers, voice mail, interactive voice response (IVR), IP telephony, fax, soft modems and ISDN routers. Headquartered in Norway.
www.comuniq.com
Listing of computer telephony and internet telephony products and services. Based in Bellevue, Washington.
www.ctdepot.com
ISP and enterprise solutions provider of computer telephony products from IP gateways, switching platforms and consulting services.
www.cti-labs-ag.de
European manufacturer of data & telecom Customer Located Equipment (CLE) specializing in TDM, ISDN and IP technologies.
www.datax.be
Manufacturer of IP voice and data networking products, mobile radios, high-power amplifiers, network controllers, voice interface units and mobile computer products.
www.ecomsys.com
Provider of testing and management systems for; SS7, ISDN & IN, signalling plus VoIP and media testing, PSQM, GSM, SDH, ATM and QoS technologies.
Spectra 2MG VoIP | Sage 930i PSQM | Spectra SS7/ISDN | xDSL Simulation
www.frame.co.uk
Developer of Hammer(tm) systems test and monitoring software and provider of test systems for the telecommunications industry. The software is PC-based and can be used in voice processing, call processing and switching systems applications. Th...
www.hammer.com
Internet hardware device to receive calls online in real time.
www.internetcallerid.com
Acquired Microlegend, which specializes in a signaling system that resolves interworking problems between incompatible communications networks. Their gateway provides an interface between public-switched telephone networks and IP voice and data ...
www.microlegend.com
Developer of the Pretty Good Privacy Phone, a speech compression and cryptography software program allowing telephone conversations via modem-to-modem or the Internet.
web.mit.edu
Offers IP Telephony architecture and software applications as well as enterprise VoIP solutions, applications gateways and IP digital display telephones.
www.mitel.com
Specializes in the development of Computer Telephony and Caller ID related software products for Windows based PCs. Located in Abingdon, Virginia.
www.mtnsys.com
Provider of IP Telephony solutions including Voice over IP. Develops packet-voice telephony systems and technology for carrier, corporate and OEM customers.
www.nuera.com
Manufacturer of Internet telephony telecommunications equipment for Internet gateways, voice over TCP/IP.
www.okint.com
Telephony hardware provider for home and small/medium businesses in the US and internationally.
www.paramax.net
Manufacturer of next generation IP network routers, switching ICs and controller ICs and developer of network management software technology. Products are provided to the telecommunications industries, VPNs, ASPs and multiple corporations. Thi...
www.quarrytech.com
Provides core technology components for building H.323 multimedia internetworking solution over IP, Intranet, Internet, GSTN and ISDN networks.
www.radvision.com
Free 96 page Enterprise IP Telephony eBook. 11 Chapters for decision makers helps you plan, implement, and deploy an IP telephony system. Learn More!
ShoreTel.com/11-Chapter-VoIP-Guide
Provider of communications solutions that integrate scalable switching technology, including IP telephony, networking and wired and wireless peripherals.
www.sopho.philips.com
Authorized dealer of Starkey's line of custom fitted telephone headsets.
www.starkeytelephoneheadsets.com
Developer of communications access products with expertise in IP telephony.
www.tekdigitel.com
Provider of reference designs and software for Internet telephony products.
www.tjnet.com
Business Owners, Hear the Debate, Demand These Rights and Guarantees
www.Communicado-Inc.com
Unlimited Local + Long Distance. Now Just $9.95 / Month. Get Vonage!
www.Vonage.com/VoIP
Guide to VoIP Equipment and Supplies
Choose the right VoIP equipment for your business needs
Often, many features that are very useful to business such as three-way calling, auto redial, call forwarding and caller ID are included. VoIP allows for integration with other web-based services such as data file exchange, audio conferencing and video conversation. Once you decide that VoIP phone systems would benefit your business, it is time to get the needed VoIP equipment.
When shopping for VoIP equipment and supplies, you must:
- Analyze your business needs to determine which VoIP features you need.
- Determine the number of internal and external local and long distance calls your business makes.
- Get your business set up on local area network or wide area network to facilitate the installation of a VoIP system.
Action Steps
The best contacts and resources to help you get it done
Make sure you have an Ethernet broadband connection
Some high-speed internet services require USB connections, which are not compatible with VoIP providers. You do not need a new computer or new internet service, however. Fix this problem easily by getting a USB to Ethernet adaptor and installing it.
I recommend:
Linksys and D-Link are both very reputable VoIP equipment providers.
Get high-speed internet service
VoIP does not work with dial-up or satellite. You need either cable Internet or DSL service in order to use VoIP phone systems.
I recommend:
Comcast offers cable internet service across the nation and AT&T offers DSL across the nation.
Use a router for networking
A router is a necessary VoIP business supply only if you are networking together multiple computers or network devices. If there is a chance you will be using more than one computer in the future, it is probably wise to go ahead and get a router and set it up in your network at the time of VoIP service installation.
I recommend:
Get a TrendNet or Motorola router.
Connect the VoIP service to multiple phones with a multiple jack connector
Purchase a multi-jack connector if you want to use multiple VoIP telephones phones with the service. A standard telephone line splitter can be used for up to two phones in the same room. Another option is a wireless phone jack for a multi-room phone system.
I recommend:
Try a NINCO jack connector or an RCA connector. These are two reputable makers of business telephone equipment.
Buy VoIP phones
Traditional phones cannot be used with VoIP service. Most VoIP providers require that you only use VoIP supplies they provide. When getting service, find out which kind of phone is compatible.
I recommend:
Some of the most popular VoIP equipment providers are Nortel, SoundPoint and Avaya.
Get VoIP gateway service
A gateway provides a usable connections between VoIP and traditional phone systems and fax machines. A gateway accepts calls or faxes, determines the point of origin and is the cheapest and best way to route the call. It is not essential, but wise for businesses to keep call costs down.
I recommend:
Gateways come from 2 port to 8 port.
Tips & Tactics
Helpful advice for making the most of this Guide- Get laptop add-ons to use VoIP away from the office.
- Shop around for the best VoIP business supply; do not only go straight to your ISP.
- Make sure that your Internet speed is sufficient before beginning. Just because you have DSL or cable doesn't necessarily guarantee the required speeds.
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