Your one-stop small business shop for phone, fiber-optic Internet, web site development, digital security and high-speed networking solutions.
www.qwest.com/smallbusiness
Learn How AT&T Can Help Take The Complexity Out of Networking.
business.att.com
The Most Innovative Network Mngmnt Capabilities in Telecommunications.
att.com/enterprise
Hosted Phone w/ Fast Online Setup & Activation. Connect Remote Offices!
www.RingCentral.com/Free_Setup
Read This IP PBX Comparison Guide Before You Decide. Download Now
www.PBX-Guide.com
Get Up to 5 Free Quotes on VoIP Services. Request, Compare & Save!
Compare Vendors | Get Quotes
www.QuoteCatcher.com
Develop SIP based Server & IP-PBX For IP-Telephony and Call-Centers.
www.vaxtele.com
Learn How AT&T Can Help Take The Complexity Out of Networking.
business.att.com
The Most Innovative Network Mngmnt Capabilities in Telecommunications.
att.com/enterprise
A Business Week article describing the costs and benefits of small businesses using Internet telephony for long distance phone calls. Written by David Haskin 5/5/99.
www.businessweek.com
This article explains echo cancellation and its importance in evaluating voice gateways. By Chris Bajorek. Published 11/01/99 by Computer Telephony.
www.computertelephony.com
Table of contents to paper entitled, "Towards an IP Universe: Evaluating the Global Impact of IP Telephony."
www.gii.co.jp
This tutorial discusses the H.323 protocol standard. H.323 is explained with an emphasis on gateways and gatekeepers, which are components of an H.323 network. Provided by the International Engineering Consortium.
www.iec.org
A tutorial provided by Alcatel, published by the International Engineering Consortium.
www.iec.org
This tutorial focuses on the current and near-future states of OSS technology and its development to support emerging and hybrid network technologies. Provided by MicroLegend, published by the International Engineering Consortium.
www.iec.org
This tutorial describes how Internet protocol (IP)–telephony clearinghouses operate, from a technical, operational, and business perspective. Provided by Clarent, published by the International Engineering Consortium.
www.iec.org
This tutorial discusses the ongoing but rapid evolution of Internet telephony, the market forces fueling that evolution and the benefits that users can realize, as well as the underlying technologies. Published by the International Engineering C...
www.iec.org
Gives a definition, introduction and specific examples of Internet Telephony. Published by the International Engineering Consortium.
www.iec.org
The objective of this tutorial is to provide an overview of how real time billing works, the challenges of batch billing environments, and the importance of real time billing for Internet service providers. Provided by Portal, published by the I...
www.iec.org
This tutorial will present unified messaging less as a product and more as a powerful mode of communication. Provided by Lucent Technologies, published by the International Engineering Consortium.
www.iec.org
This tutorial discusses the principles related to implementing real-time voice- and fax-over-packet networks. Provided by Texas Instruments, published by the International Engineering Consortium.
www.iec.org
This tutorial discusses the challenges of providing cable-based IP telephony and provides discussion of quality of service (QoS) challenges and the effort to develop and implement interoperability standards.Provided by Texas Instruments, publish...
www.iec.org
This tutorial discusses VQ–influencing factors as well as network impairments and their causes in a converged telephony and Internet protocol (IP) network, all from the perspective of the quality of the analog voice signal. Provided by Agilent T...
www.iec.org
The goal of this tutorial is to provide an understanding of what VToA is and why it came into existence. Provided by Tera Bridge, published by the International Engineering Consortium.
www.iec.org
Published by the Cahners In-Stat Group.
www.instat.com
Published by the Cahners In-Stat Group.
www.instat.com
Portal that offers features and links to resources for IP telephony professionals.
www.internet-telephony.org
Article entitled, "Net2Phone, SMART to Offer IP Telephony in the Philippines," by Maura Ginty, September 7, 1999.
www.internetnews.com
Get Up to 5 Free Quotes on VoIP Services. Request, Compare & Save!
www.QuoteCatcher.com
Your one-stop small business shop for phone, fiber-optic Internet, web site development, digital security and high-speed networking solutions.
www.qwest.com/smallbusiness
Product and information resource for data and voice converging technologies.
www.telephonyworld.com
Provided by Telecommunications Reports.
www.tr.com
Frequently asked questions on Internet telephony with a dictionary on commonly used terms.
www.virtual-voice.com
Hosted Phone w/ Fast Online Setup & Activation. Connect Remote Offices!
www.RingCentral.com/Free_Setup
Read This IP PBX Comparison Guide Before You Decide. Download Now
www.PBX-Guide.com
Take advantage of IP telephony information resources, or Internet Protocol telephony, to give you the latest in IP telephony reports and IP telephony research on the latest technology and on service provider comparisons.
Use IP telephony information to show you how to extend communications services throughout your business to everyone employed with your company. Whether they are at their workstation, at a branch location, working from home or on their mobile phone, take advantage of IP telephony to transmit voice communications over a network using open-standards-based Internet Protocol.
To make the most of IP telephony information resources:
1. Begin with a basic understanding of IP telephony information.
2. Take advantage of existing IP telephony guide information to help you better understand products and services.
3. See what IP telephony information the pros can give you as well.
Action Steps
The best contacts and resources to help you get it done
Start with basic IP telephony information
Understand IP telephony information by getting the basics of IP telephony operations and industry information. Find the definition of IP telephony, and delve further into how it works.
I recommend: Find out what is IP telephony from SearchUnifiedCommunications.com Definitions. You can also understand more about the process of how IP telephony works from HowStuffWorks. Find information on IP telephony industry from Squared Roots Publishing. Check out iptel.org, the IP Telecommunications Portal. There you can find open-source projects as well as IP telephony reference materials, information and resources.
Download a IP telephony guide
Take the time to download yourself a copy of one of the many IP telephony guide resources available to help you better understand the technology and the providers of it.
I recommend: Access the 80-page IP Telephony Guide from ShoreTel to help you explain the terms and concepts as well as to help you plan and implement an IP telephony system into your business. Sign up for the free Understanding IP Telephony guide from BT. Download the Unified Communications Pocket Guide, which covers the topic of IP telephony technology. Download the IP Telephony Pocket Guide from VoIP News.
Find IP telephony information resources from the professionals
Compare the differences in IP telephony information resources from the various providers in the industry. Each can offer you a wide variety of services and offerings for your business, and explaining the nature of your company or institution will help put everyone on the same page.
I recommend: See how Cisco can offer you IP Telephony that gives you secure and reliable communications. Check out what Avaya can do for your IP telephony to improve your telecom infrastructure. See what IP telephony products and services NEC Unified Solutions has to offer. Find a list of IP telephony vendors from CRMxchange.
Tips & Tactics
Helpful advice for making the most of this Guide
- • Take advantage of info about IP telephony and IP telephony reports to decide if IP technology is cost effective for your business or institution.
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