Incumbent Local Exchange Carrier (ILEC) 

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A listing of facilities-based local exchange carriers in the United States.
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A-Z Incumbent Local Exchange Carrier (ILEC) Provider Directory
0-9 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
A
Albion Telephone Company,Inc.
Full service local exchange carrier providing telecommunications services to various Idaho communities.
www.albiontel.com
All West Communications
Telecommunications company specializing in domain name registration, web hosting, Internet services, call centers, local and long distance telephone services.
www.allwest.net
Allendale Telephone Company
Local exchange carrier serving the Grand Rapids region of Michigan.
www.altelco.com
Arctic Slope TelephoneAssociation Cooperative
Communications company providing local and long distance telephone, Internet and web hosting services to the North Slope region of Alaska.
www.astac.net
B
Bascom Mutual Telephone Company
Telephone company providing telephone service to the rural community of Bascom. Services include: cellular telephones, local Internet access and long distance services.
www.bascomtelephone.com
Bayland Telephone Inc.
Provider of telephone communications services to the Northeast region of Wisconsin.
www.bayland.net
Beehive Telephone Company
Independent telephone company providing telephone services to rural parts of Utah and Nevada.
beehive.net
Bentleyville TelephoneCompany
Telephone company providing dial up internet access to the Bentleyville, Washington and Mon Valley area of Pennsylvania.
www.bentcom.net
Blue Earth Valley Telephone
Provider of business telephone systems, video-conferencing facilities and service, local Internet access, and other telecommunications-related products and services to business and residential customers in Southern Minnesota and North Central Io...
www.bevcomm.com
Millington Telephone Company
Provider of local telecommunications services for Millington and surrounding areas.
www.bigriver.net
Bixby Telephone Co., Inc.
Provider of local exchange services. Parent/holding company with a high-tech operating unit that provides Internet services. Products and services are sold to multiple industries.
www.bixbytelephone.com
Blackduck Telephone Company
Telephone company serving customers in two exchanges: Blackduck and Ash River. Services include: custom calling, caller ID and toll-free dial up Internet service.
www.blackduck.net
Ben LomandRural Telephone Cooperative
Provider of telecommunication products and services including: local service, long distance, calling cards, toll free service and Internet service.
www.blomand.net
Border to Border Communications Inc.
Local exchange carrier for the rural portion of Zapata County Texas and southern Webb County Texas.
www.border2border.com
BPS Telephone
Iumbent local exchange carrier (ILEC) serving three counties in southeast Missouri.
www.bpstelephone.com
Benton Ridge Telephone Company
Electronic communications company providing telephone service to the Benton Ridge community and surrounding areas.
www.bright.net
Kalida Telephone Company
Provider of local telecommunications services.
www.bright.net
ChickasawTelephone Company
Provider of local telecommunications services to south-central Oklahoma.
www.brightok.net
Bristol Bay TelephoneCoop Inc.
Provider of telephone, cellular phone, Internet and cable television service to areas of Southwestern Alaska.
www.bristolbay.com
Bloomingdale TelephoneCompany, Inc.
Michigan corporation providing telecommunications services in the southwest Michigan area.
www.btc-bci.com
Brazoria Telephone Company
Family owned local exchange carrier serving the southwest Brazoria County on the central Texas coast.
www.btel.com
Benkelman Telephone Company
Telecommunications company serving the Benkelman and Wauneta region of Nebraska.
www.bwtelcom.com
C
Cambridge Telephone Company
Telephone company serving the Cambridge and Bartley communities and surrounding areas of Nebraska.
www.cambtel.com
Carr Telephone Company
Telephone company providing Internet and web hosting services.
www.carrinter.net
Cass County Telephone Company
Provider of local telecommunications services.
www.casscomm.com
Margaretville Telephone Company
Provider of local telecommunications services, including cable television, local and long distance telephone and Internet.
www.catskill.net
Clear Creek Mutual Telephone Company
Provider of local telecommunications services to the Redland area of Oregon City.
www.ccmtc.com
Clay CountyRural Telephone Coop.
Provider of local telecommunications services to Clay county and the surrounding areas.
www.ccrtc.com
Chautauqua & ErieTelephone Corp
Provider of local telecommunications services, specializing in Internet access.
www.cecomm.com
Central Oklahoma Telephone Co.
Provider of dial-up, T-1 and T-3 Internet access services and long distance and local exchange services. Services are provided to multiple industries.
www.cenoktel.net
CenturyTel of San Marcos
Provider of local telecommunications services, specializing in Internet access.
www.centuryinter.net
Cherokee Telephone Company
Provider of local telecommunications services for the residents of southeast Oklahoma.
www.cherokeetel.com
Chester Telephone Company
Provider of local telecommunications services for the residents of Chester and the surrounding region.
www.chestertel.com
Choctaw Telephone Company
Provider of local telecommunications services for Halltown and the surrounding area.
www.choctawtel.com
Cincinnati Bell Telephone Company
Provider of local telecommunications services, specializing in voice, data, video and information services to the residents of Cincinnati and the surrounding areas.
www.cinbelltel.com
Citizens TelephoneCompany
Provider of local telecommunications services to Transylvania county and the surrounding areas.
www.citcom.net
Citizens Communications
Provider of local telecommunications services, specializing in Internet access, long distance, wireless, data, teleconferencing, cable television, advanced calling features and basic telephone services.
www.citizenscommunications.com
Citizens TelephoneCorporation
Provider of local telecommunications services to Warren and Liberty center exchanges.
www.citznet.com
Colton Telephone Company
Provider of local telecommunications services to Colton, Oregon and the surrounding regions.
www.colton.com
ConneautTelephone Company
Provider of local telecommunications services to Conneaut, Ashtabula, Jefferson, Andover, Austinburg and the surrounding areas.
www.conneauttelephone.com
California-Oregon Telephone Company
Provider of local telephone and Internet service to Dorris, Macdoel, Tulelake, and Newell, California.
www.cot.net
Crown Point TelephoneCorporation
Provider of local telecommunications services to the upstate New York areas.
www.cptelco.net
Citizens Telephone Company-Higginsville
Provider of local telecommunications services.
www.ctcis.net
Climax Telephone Company
Provider of local telecommunications services to Climax business residents.
www.ctstelecom.com
CurtisTelephone Company
Provider of local telecommunications services to the Medicine Valley area.
www.curtis-ne.com
Central Utah Telephone Inc.
Provider of local telecommunications services, specializing in Internet service, long distance and pre-paid calling cards.
www.cut.net
D
Darien TelephoneCompany, Inc.
Provider of local telecommunications services to the coastal Georgia region.
www.darientel.net
Delhi Telephone Company
Provider of local telecommunications services to Delhi and the surrounding area.
www.delhitel.com
Dell Telephone Coop Inc.
Provider of local telecommunications services to Dell City and the surrounding area.
www.dellcity.com
Cassadaga Telephone Corporation
Provider of local telecommunications services for the western New York area.
www.dftel.com
DoylestownTelephone Company
Provider of local telecommunications services to Wayne County, Ohio.
www.doylestowntelephone.com
Drenthe Telephone Company
Provider of local telecommunications to the west Michigan area.
www.drenthe.net
E
EATEL
Provider of local, long distance, paging and wireless PCS telephone services. The company also provides dial-up, ISDN and frame relay internet access services, as well as web site hosting and email services. Services are provided to multiple i...
www.eatel.com
Egyptian Telephone Coop Assoc
Provider of local telecommunications services to St. Louis and the surrounding area.
www.egyptian.net
Ellensburg TelephoneCompany
Provider of local telecommunications services to the Ellensburg area.
www.elltel.com
El Paso TelephoneCompany
Provider of local telecommunications services to El Paso and the surrounding area.
www.elpaso.net
F
Farmers & Merchants MutualTelephone
Supplier of communications products and services.
www.farmtel.com
Five Area Telephone Coop Inc.
Provider of local telecommunications services.
www.fivearea.com
Farmers Mutual Cooperative
Provider of local telecommunications services, specializing in Internet access, celluar and cable television.
www.fmctc.com
Blanca Telephone Company
Telephon company in the San Luis Valley providing Internet, telephone/communications and DirecTV services.
www.fone.net
Pine Drive Telephone Company
Provider of local telecommunications services.
www.fone.net
Champaign Telephone Company
Provider of local telecommunications services for the residents of central Champaign County and Urbana, Ohio.
www.foryou.net
Global Crossing
Provider of local telecommunications services to the Rochester area, including local and long distance, DSL Internet and web hosting.
www.frontiercorp.com
G
Granado Telephone Company
Provider of local telecommunications services to businesses and residents of south Texas.
ganadotel.com
GBI Data & Sorting Systems, Inc.
Manufacturer and distributor of small package automated sorting systems and photo finishing pricing terminals; and developer of related automated sorting software. Software runs on DEC microcomputers with XENIX and Windows NT operating systems....
www.gbisorting.com
Gila River Telecommunications
Provider of local telecommunications services to the Gila River Indian community.
www.gilanet.net
Tri-County Communications
Provider of local telecommunications services, including telephone and Internet.
www.gotricounty.com
Graceba Total Communications, Inc.
Provider of local telecommunications services to customers in the southeast corner of Alabama.
www.graceba.com
Granite State Telephone Inc.
Provider of local telecommunications services, including long distance and paging to the southern New Hampshire area.
www.granitestatetelephone.com
Green Hills Telephone Company
Provider of local telecommunications services, specializing in Internet services to the north central Missouri area.
www.greenhills.net
GuadalupeValley Telephone Coop Inc.
Provider of local telecommunications services, including Internet access to the communities of: Boerne, Bulverde, Canyon Lake and Gonzales areas of Texas.
www.gvtc.com
H
Hamilton TelephoneCompany
Provider of local telecommunications services to Aurora and the surrounding communities.
www.hamilton.net
Hood Canal Communications, Inc.
Provider of Internet access services, web page design and hosting services, e-mail services, cable television services and local telephone services. Services are provided to multiple industries. This company was capitalized by private investme...
www.hctc.com
Hood Canal TelephoneCompany
Provider of local telecommunications services to Mason county.
www.hctc.com
Home TelephoneCompany
Provider of local telecommunications services, including Internet access and long distance.
www.hometel.com
Harrisonville TelephoneCompany
Provider of local telecommunications services, including DirecTV, Internet access, long distance, paging and 800 numbers.
www.htc.net
HooperTelephone Company
Provider of local telecommunications services.
www.htcnet.com
Hayneville Telephone Company
Provider of local telecommunications services to North Lowndes county, Alabama.
www.htcnet.net
Hutchinson Telephone Company
Provider of local telecommunications services, including Internet access and paging services.
www.hutchtel.net
Huxley Cooperative Telephone Company
Provider of local telecommunications services.
www.huxtel.com
I
Illinois Consolidated Telephone Company
Provider of local telecommunications services to east central Illinois.
www.illinoisconsolidated.com
Inland Internet, Inc.
Provider of Internet access services and e-mail services. Services are provided to multiple industries. This company was capitalized by private investment.
www.inlandnet.com
Interbel Telephone Company
Provider of local telecommunications services.
www.interbel.com
K
Kaplan Telecommunications Company
Provider of local telecommunications services, including telephone, Internet and wireless.
www.kaplantel.net
Kalona Cooperative Telephone Company
Provider of local telecommunications services.
www.kctc.net
Kasson-Mantorville Telephone Company
Provider of local telecommunications services, serving Kasson, Mantorville and Rock Dell.
www.kmtel.com
K & M Telephone Company, Inc.
Provider of local telecommunications services.
www.kmtel.net
Ketchikan Public Utilities
Provider of local telecommunications services.
www.kputel.com
Kerrville Telephone Company
Provider of local telecommunications services, including telephone and Internet.
www.ktc.com
L
Lakedale Communications
Provider of local telecommunications services, including telephone, cable television, wireless and Internet.
www.lakedalelink.net
Lakefield Telephone Company
Provider of telecommunications services, including telephone and Internet.
www.lakefield.net
LaFourche Telephone Company
Provider of local telecommunications services.
www.latelco.com
LEXCOMCommunications
Provider of local telecommunications services, including telephone, long distance, wireless, cable television and Internet.
www.lexcominc.net
Lipan Telephone Company
Provider of local telecommunications services, including local and long distance telephone and Internet access.
www.lipan.net
Loretel Systems, Inc.
Provider of local telecommunications services, including Internet, telephone and wireless.
www.loretel.com
M
Madison Telephone Company
Provider of local telecommunications services, including cable television, local and long distance telephone and Internet.
www.madisontelco.com
Magazine Telephone Company
Provider of local telecommunications services, serving Magazine, Blue Mountain, and Sugar Grove in Logan County.
www.magtel.com
Mark Twain Rural Telephone Company
Provider of local telecommunications services.
www.marktwain.net
MCTTelecom
Provider of local telecommunications services to areas of South Central New Hampshire.
www.mctel.com
McDonough Telephone Cooperative
Provider of local telecommunications services.
www.mdtc.net
Mid-Maine Telecom, Inc.
Provider of local telecommunications services.
www.midmaine.com
Middleburgh Telephone Company
Provider of local telecommunications services to residents of Schoharie county.
www.midtel.com
Midwestern Telecommunications
Provider of local telecommunications services.
www.midwestern.net
Midwest Telephone Company
Provider of local telecommunications services, including telephone, cellular, cable television and Internet.
www.midwestinfo.com
Millry Communications
Provider of local telecommunications services.
www.millry.net
Montrose Mutual Telephone Company
Provider of local telecommunications services.
www.mmtcnet.com
Monroe Telephone Company
Provider of local telecommunications services serving Monroe, Junction City, Eugene and Springfield.
www.monrotel.com
Moultrie Independent Telephone Company
Provider of local telecommunications services.
www.moultrie.com
Matanuska Telephone Association Inc.
Provider of local telecommunications services, including home and business telephone and Internet.
www.mta-telco.com
Mosinee Telephone Company
Provider of local telecommunications services.
www.mtc.net
Mutual Telephone Company
Provider of local telecommunications services.
www.mtcnet.net
MTCO Communications
Provider of local telecommunications services, including Internet, wireless and local and long distance telephone.
www.mtco.com
N
Northern Arkansas Telephone
Provider of local telecommunications services, serving the South Shore Bull Shoals Lake area.
www.natconet.com
Nebraska Central Telephone Company
Provider of local telecommunications services.
www.nctc.net
North Dakota Telephone Company
Provider of local telecommunications services, including telephone, broadband Internet and long distance.
www.ndtel.com
Northeast Telephone Company
Provider of local telecommunications services, serving Pulaski, Oneida, Krakow and Mill Center.
www.netelco.com
Central Scott TelephoneCompany
Provider of local telecommunications services for the North Scott area.
www.netins.net
Cooperative Telephone Company
Provider of local telecommunications services to eastern Iowa towns of Victor, Ladora, Hartwick, and Guernsey, and the surrounding areas.
www.netins.net
Farmers Telephone Company
Provider of local telecommunications services to southeast Iowa.
www.netins.net
Oran Mutual Telephone Company
Provider of local telecommunications services.
www.netins.net
Walnut Telephone Company
Provider of local telecommunications services.
www.netins.net
Webster-Calhoun Cooperative Telephone Association
Provider of local telecommunications services to rural North Central Iowa.
www.netins.net
Wellman Cooperative Telephone Association
Provider of local telecommunications services to Wellman, Washington, Johnson, Iowa and Keokuk counties.
www.netins.net
Nevada Bell
Provider of local telecommunications services, including wireless, broadband Internet and telephone, to areas of Nevada.
www.nevadabell.com
Northwestern Indiana Telephone Company
Provider of local telecommunications services.
www.nitco.com
Nortex Communications
Provider of local telecommunications services to North Cooke and Montague counties.
www.nortexinfo.net
North Pittsburgh Telephone Company
Provider of local telecommunications services.
www.nptc.com
Newport Telephone Company
Provider of local telecommunications services.
www.ntcnet.com
Northern Telephone & Data Corporation
Internet service provider offering dialup, web hosting, and consulting.
www.ntd.net
West Iowa Telephone Company
Provider of local telecommunications service, serving Alton, Marcus, Anita, Quimby, Remsen and Sutherland.
www.nwidt.com
O
Ontonagon County TelephoneCompany
Provider of local telecommunications services, serving Ontonagon, Bruce Crossing, Mass City, White Pine, Rockland and Ewen.
www.ontonagon-telephone.com
OspreyNet
Internet service provider owned and operated by Berkshire Telephone Corporation. Services include dial-up and dedicated access (including DSL) web site design, registration and domain hosting.
www.ospreynet.com
P
Pacific Bell
Provider of local telephone, wireless, cellular and paging and high speed Internet access for the western United States.
www.pacbell.com
Paul Bunyan Rural Telephone Coop.
Provider of local telecommunications services to the North Central Minnesota lake and woods country.
www.paulbunyan.net
CC Communications
Provider of local telecommunications services for Churchill County.
www.phonewave.net
Pine BeltTelephone Company, Inc.
Provider of local telecommunications services, including wireless and telephone.
www.pinebelt.net
PlantTelephone Company
Provider of local telecommunications services to the South Georgia area.
www.planttel.net
Project Mutual TelephoneCoop Assn
Provider of local telecommunications services, including telephone, wireless, cable television and Internet.
www.pmt.org
Poka-LambroTelephone Coop
Provider of local telecommunications services, serving the West Texas area.
www.poka.com
Blanchard TelephoneAssociation
Communications company providing telephone, cable TV, Internet and cellular telephone services to the Blanchard, Lenn, Westphalia and Winn communities in Wisconsin.
www.power-net.net
Piedmont Rural Telephone Cooperative
Provider of local telecommunications services.
www.prtcnet.com
Park Region Mutual Telephone
Provider of local telecommunications services, including telephone, Internet, wireless and satellite TV.
www.prtelweb.com
Panhandle Telephone Cooperative, Inc.
Provider of local telecommunications services, serving the northern Oklahoma panhandle.
www.ptci.net
PierceTelephone Company
Provider of local telecommunications services to the Pierce, Foster and Hoskins areas.
www.ptcnet.net
Q
Columbus Grove TelephoneCompany
Provider of local telecommunications services to Putnam county.
www.q1.net
R
R&B Communications
Provider of local telecommunications services, including telephone cable television, wireless and Internet.
www.rbnet.com
Rock Hill Telephone Company
Provider of local telecommunications services, serving the South Carolina Piedmont area.
www.rhtelco.com
Riviera Telephone Company
Provider of local telecommunications services, including telephone, cellular and cable television.
www.rivnet.com
ReserveTelephone Company
Provider of local telecommunications services to southeast Louisiana.
www.rtconline.com
Roome Telecommunications Inc.
Provider of local telecommunications services.
www.rtinet.com
S
Horry Telephone Cooperative, Inc.
Provider of local telecommunications services.
www.sccoast.net
South Dakota Network, Inc.
Provider of local telecommunications services.
www.sdnet.net
Shawnee Telephone Company
Provider of local telecommunications services, including telephone and Internet, serving the Southern and Eastern Illinois areas.
www.shawneelink.com
Sandhill Telephone Cooperative, Inc.
Provider of local telecommunications services, including telephone and Internet.
www.shtc.net
Southern Kansas Telephone
Provider of local telecommunications services, including telephone, Internet and cable television.
www.sktc.net
Smithville Telephone
Provider of local telecommunications services, including Internet, telephone and paging.
www.smithville.net
Southern Montana TelephoneCompany
Provider of local telecommunications services.
www.smtel.com
Compare ISP Pricing From Multiple LEC's and CLEC's
Shop and Compare ISP Pricing From Multiple LEC's and CLEC's in Real-Time.
www.SolveForce.com
Saco River Telephone & Telegraph
Provider of local telecommunications services serving Buxton, Hollis and Waterboro.
www.srtt.com
Southwest Texas Telephone Company
Provider of local telecommunications services, specializing in cellular.
www.swtexas.net
T
Taconic Telephone Corporation
Provider of local telecommunications services, serving Columbia, Rensselaer and Dutchess counties.
www.taconic.net
Toledo Telephone Company
Provider of local telecommunications services, including telephone and Internet.
www.toledotel.com
U
United Telephone Company
Provider of local telecommunications services, including telephone and Internet.
www.united.net
W
Washington County Rural Telephone Cooperative
Provider of local telecommunications services, including telephone and Internet.
www.wcrtc.com
West Central Telephone Association
Provider of local telecommunications services, including Internet, local and long distance telephone and wireless.
www.wcta.net
Wood County Telephone Company
Provider of local telecommunications services, including Internet, local and long distance telephone and cable televisio.
www.wctc.net
Canby TelephoneAssociation
Provider of Internet access as well as web hosting.
www.web-ster.com
Chazy & Westport Telephone Corp
Provider of local telecommunications services, specializing in Internet business solutions for small to medium-sized companies, dial-up access, computer network solutions, and business telephone systems.
www.westelcom.com
Wheat State Telephone, Inc.
Provider of local telecommunications services, serving Cassoday, Matfield Green, Olpe, Potwin, Rock and Udall.
www.wheatstate.com
Wisconsin Internet
Amherst telephone company serving the Portage County region of Wisconsin.
www.wi-net.com
Western New Mexico Telephone
Provider of local telecommunications services, serving Southwest New Mexico.
www.wnmt.com
West Texas Rural Telephone CoopInc.
Provider of local telecommunications services.
www.wtrt.net
  • Alaska Communications Systems Group Inc.
  • Centurytel Inc.
  • Choice One Communications Inc.
  • Conestoga Enterprises
  • CT Communications, Inc.
  • D & E Communications, Inc.
  • SBC Communications Inc.
  • Shenandoah Telecommunications Company
  • Telephone and Data Systems Inc
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Custom-fit network alarm management ILEC alarm monitoring PDF tutorial
www.DpsTele.com/Snmp /Ilec

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Guide to Incumbent Local Exchange Carrier (ILEC) for Beginners

Learn the basics of incuembent local exchange carriers

By B. Lumadue


A study of incumbent local exchange carrier (ILEC) for beginners should cover the basics of what an ILEC is, how they differ from competitive local exchange carriers, and what type of service they provide.

An incumbent local exchange carrier is a telephone service carrier that was a local service provider at the time of the Telecommunications Act of 1996. They are usually Bell Telephone operating companies that were created after AT&T was disbanded. The Telecommunications Act give ILECs the right to offer long distance service as long as they allowed competition for local phone service. ILECS compete with these companies, called competitive local exchange carriers. To find out more about local exchange carriers:

1. Read general information about ILEC and CLEC companies;

2. Keep up with news about local exchange carriers;

3. Get an incumbent local exchange listing for your area and find out how services compare to each other.

Action Steps
The best contacts and resources to help you get it done


Read articles and reports about incumbent and competitive local exchange carrier companies

Beyond the basics of their structure and competition, there is plenty of technical information about CLECs and ILECs available online. Read reports and articles to get more information about competitive local exchange and incumbent local exchange carrier companies.

I recommend: An article from the International Engineering Consortium gives information about ILEC and CLEC and suggests ways they can work together to deliver services. Bitpipe offers reports about exchange providers.

Compare companies on a local exchange carrier list

To get an overview of what is available in your area, you'll have to do a thorough research. Find out about CLECs and ILECs in your area and compare rates and services.

I recommend: Check with your state utility commission to find out which companies provide service in your area and get a local exchange carrier map. State utility websites can be found on the National Association of Regulatory Utility Commissions website. Contact the Federal Communications Commission to get information about regulations or how to file a complaint.

Get news about the incumbent and competitive local exchange carrier industry

Keep up with news and events about exchange carrier companies. Although not many new companies come on the scene, there is still a lot going on, like advancements in technology and new regulations.

I recommend: Telephony Online provides news and articles about ILECs. CNET provides articles about ISPs and local exchange carriers.

Tips & Tactics

Helpful advice for making the most of this Guide

  • •  When doing research about incumbent and independently owned local exchange carriers in your area, be sure to find out who owns the infrastructure. In most cases, it is the incumbent local exchange carrier that owns the lines and leases them to the competitive local exchange carriers. Since they don't own the lines or equipment, CLECs often don't have much control over system outages and maintenance.
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Guide to Incumbent Local Exchange Carrier (ILEC)

Choosing Incumbent Local Exchange Carriers

By B. Lumadue


An Incumbent Local Exchange Carrier is a telephone service carrier that provided local service when the Telecommunications Act of 1996 was passed. ILECs are generally Regional Bell Operating Companies, sometimes called "Baby Bells," that were created after the break up of AT&T in the 1980s. The Telecommunications Act of 1996 allowed the Regional Bell Operating Companies to offer long distance service in exchange for allowing competition for local phone service and DSL.

Two types of telephone companies were born: Incumbent Local Exchange Carriers, or ILECs and Competitive Local Exchange Carriers, or CLECs. Competitive Local Exchange Carriers use rack space and lines provided by the ILEC and resell the services to local customers. An ILEC company is often the default carrier and competes with CLECs for phone service and other offerings like DSL. When choosing between an ILEC or a CLEC, here is what you must do:

1. Find out who the ILEC and CLEC providers in your area are.

2. Compare the cost of services from different types of companies.

3. Evaluate service levels and customer service from both types of providers.

Action Steps
The best contacts and resources to help you get it done


Find an incumbent local exchange listing

When you set up phone service and DSL, you need to find out who your local telephone service carriers are. This information can be found on your state's Public Utility Commission website.

I recommend: The National Association of Regulatory Utility Commissions provides a map with links to each state's Public Utility Commission. Check your state utility commission to find out who your ILEC is. Contact the Federal Communications Commission to get information about regulations or how to file a complaint.

Get reliable service with a large ILEC carrier

Chances are, your local ILEC is a company that has been in operation for decades. Many ILECS are huge companies that operate in a large area of the country. Their experience and the fact that they own the equipment means fast, reliable service, although rates and customer service may not be as competitive.

I recommend: Some of the ILECS that operate in large regions include Verizon, Qwest and AT&T. These companies also offer competitive service in areas where they are not the ILEC, and provide additional services like high-speed Internet, wireless and satellite television.

Check out your area's competitive local exchange carrier

Depending on where your business is located, you may have a wide range of choices of CLECs that offer local service as well as long distance and high-speed Internet services. Companies include locally based, small providers and large national providers that provide services throughout the country.

I recommend: One Communications is a CLEC that provides service to the eastern parts of the United States. MetTel Inc. is a large CLEC that offers service in areas throughout the United States.

Tips & Tactics

Helpful advice for making the most of this Guide

  • •  Keep in mind that, while competitive local exchange carriers may offer great rates, their control over system outages is limited.
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Guide to Incumbent Local Exchange Carrier (ILEC) News and Trends

Find out about incumbent local exchange carriers online

By J. Stoltzfus, writer/programmer, LOCAL CITIZEN


The FCC and other agencies draw a distinction between local exchange carriers called Incumbent Local Exchange Carriers (ILECS) and Competitive Local Exchange Carriers (CLECs). The difference has to do with changes in the telecom industry; ILECs are carriers that existed when local exchanges were set up after the breakup of AT&T. CLECs, as newer formations, do not hold this advantage. Businesses invested or interested in the ins and outs of the telecom field will want to keep this distinction in mind when following today's dynamic industry.

For finding out about the real relationships between these two groups of owned local exchange carriers, businesses can turn to web venues with up-to-date Incumbent Local Exchange Carrier (ILEC) news and trends, with emphasis on the coverage of both ILECs and CLECs, that will inform a company on how it can respond to any current market reality. Readers can find:

1. News stories on ILECs and CLECs from industry magazines and journals that follow how regulations and other effects break down between the two groups.

2. Competitive and incumbent local exchange listing resources and more from independent websites covering trends in the field.

3. More on local exchange carriers from government or public web sources.

Action Steps
The best contacts and resources to help you get it done


Find news on ILECs from industry insider publications

Some of the leading magazine type publications on telecom have a web presence, and readers online can get timely stories on different events happening in the ILEC and CLEC communities.

I recommend: Get news on copper retirement by ILECS and successive trends in CLECS at CED: "The Premier Magazine of Broadband Technology." Find more from sites like this one from Connections Magazine.

Look for more news from firms related to the operation of ILECs and CLECs

Some firms with an online presence post items relevant to incumbent or competitive local exchange carrier shops for the public and business leaders to read and follow up with analysis of the telecom field that will lead them toward profits when investing in a telecom project.

I recommend: Find news on what's going on with ILECs regarding VoIP initiatives and other issues at TMCNet. Readers can find more news online from Gerson Lehrman Group about the relationship between ILEC and CLEC operators.

Get more on ILECs and CLECs from other industry sites

More web venues get readers additional info on what's happening with ILEC company leadership, including issues of governance, economic feasibility, competition and much more.

I recommend: Telecom Straight Shooter probes into the relationship between ILECs and the government, including issues of leadership and economics. Get more news on ILECs and other carriers from ISP Planet, where sites on telecom cover the difference between traditional carriers and new ISP startups.
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Guide to Incumbent Local Exchange Carrier (ILEC) Key Terms

Some key terms for understanding ILECs

By J. Stoltzfus, writer/programmer, LOCAL CITIZEN


In terms of today's telecom field, ILECs or Incumbent Local Exchange Carriers, are the "originals" of the industry. A closer look at ILECs will show readers how the companies went from regional providers after the AT&T breakup to individual competitors in today's market. Taking a look at some of the basic terms around ILECs will show businesses getting involved how ILECs work, how they formed and what they can provide to clients.

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Baby Bells

When the government broke up AT&T in 1984, the result was what some call the 'Baby Bells.' After more recent legislation, these companies became ILECs, as distinguished from others called CLECs. The story of these regional companies plays a part in understanding what ILECs represent today.

I recommend: See more on the history of the Baby Bells at TeleTruth.

Telecommunications Act of 1996

The Telecommunications Act of 1996 was the legislation that made the Regional Bell Companies into ILECs. The ILECs now compete with other types of carriers to provide all kinds of modern telecom services.

I recommend: See more about the provisions of the Telecommunications Act of 1996 at the CyberTelecom Federal Internet Law and Policy site.

CLEC

The CLEC or Competitive Local Exchange Carrier is the challenger of the ILEC. These new companies are ones that cropped up after the previously mentioned legislation.

I recommend: Get more on the CLEC and its operation from Webopedia.

DSL

DSL or the Digital Subscriber Line is a traditional offering of ILECS that delivers high speed Internet access through fiber optic lines. DSL has been a mainstay, but is being eclipsed by other kinds of Internet bandwidth options such as VoIP or Voice over Internet Protocol, where voice is provided over bandwidth, and digital voice mail is packetized and stored for remote access.

I recommend: Learn more about DSL at Superpages.

Landline telephony

Landline telephony indicates traditional fiber optic service. This is, according to experts, the main business of the ILEC. Other kinds of telecom services and digitized communications threaten to take over parts of the landline trade.

I recommend: Read more about ILECS, landline telephony and the future at NetAction.

Federal Communications Commission

The Federal Communications Commission or FCC is the federal agency that oversees ILECs and related companies. The FCC decides how different kinds of telephone exchange carriers can sell landline telephony and digital telecom services.

I recommend: Find more about the FCC at their website for figuring out what rules and regulations are applicable to certain areas of the telecom industry.
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Incumbent Local Exchange Carrier (ILEC) for Beginners

Learn the basics of incuembent local exchange carriers.
A study of incumbent local exchange carrier (ILEC) for beginners should cover the basics of what an ILEC is, how they differ from competitive local exchange carriers, and what type of service they provide.An incumbent local exchange carrier is a telephone service carrier that was a local service provider at the time of the Telecommunications Act of 1996. They are usually Bell Telephone operating companies that were created after ... Read more

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