State Government Agencies in Telecommunications 

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A-Z State Government Agencies in Telecommunications Provider Directory
0-9 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
B
New Jersey Board of Public Utilities
State's regulatory commission.
www.bpu.state.nj.us
C
Arizona Corporation Commission
The Commission has regulatory responsibility for incorporating, Securities, Railroad and Pipeline Safety, as well as Utilities.
www.cc.state.az.us
Michigan Public Service Commission
Coordinates the state's policy, planning, and program activities related to energy, communication and transportation services.
www.cis.state.mi.us
California Public Utilities Commission (CPUC)
Regulates privately owned telecommunications, electric, natural gas, water, railroad, rail transit and passenger transportation companies.
www.cpuc.ca.gov
D
Colorado Public Utilities Commission
A state agency of The Department of Regulatory Agencies (DORA)
www.dora.state.co.us
New York State Public Service Commission
Regulates the state's electric, gas, steam, telecommunications, and water utilities; the Commission also oversees the cable industry.
www.dps.state.ny.us
K
Kansas Corporation Commission
Regulates rates, service and safety of public utilities, common carriers and motor carriers. Also regulates oil and gas production.
www.kcc.state.ks.us
L
Louisiana Public Service Commission
Regulates the rates and service practices of utility and transportation companies located in Louisiana.
www.lpsc.org
N
North Carolina Utilities Commission
Authorized to promulgate rules and regulations and to fix utility rates.
www.ncuc.commerce.state.nc.us
New Mexico Public Regulation Commission
Regulates rates and customer service for all nonpublic electric, gas, water and sewer companies, water and sanitation districts, telecommunications companies, transportation of passengers and goods, insurance, the State Fire Marshal and Fire Aca...
www.nmprc.state.nm.us
O
Oklahoma Corporation Commission
Regulates, enforces the laws and supervises the exploration and production of oil and gas, the storage and dispensing of petroleum-based fuels, the establishment of rates and services of public utilities, and the operation of intrastate transpor...
www.occ.state.ok.us
P
Pennsylvania Public Utility Commission
The PUC regulates and supervises the intrastate rates and service of the state's public utilities, including electricity, water, natural gas and telephone; also regulate taxis and certain other transportation vehicles.
puc.paonline.com
Alabama Public Service Commission
Charged with regulating public utilities and some aspects of the transportation industry doing business in Alabama.
www.psc.state.al.us
Georgia Public Service Commission
Regulatory responsibilities for the State of Georgia.
www.psc.state.ga.us
Kentucky Public Service Commission
Three member administrative body with quasi-legislative and quasi-judicial duties and powers involving regulation of nearly 600 conventional utilities, plus approximately 300 coin-operated phone vendors.
www.psc.state.ky.us
Maryland Public Service Commission
The Commission regulates gas, electric, telephone, water, and sewage disposal companies.
www.psc.state.md.us
Mississippi Public Service Commission
Governs the public utilities of this state such as phone rates, electrical rates and water rates of some providers.
www.psc.state.ms.us
Montana Public Service Commission
Regulates Montana utility and transportation companies.
www.psc.state.mt.us
North Dakota Public Service Commission 
Regulates the utility industries in North Dakota
www.psc.state.nd.us
Idaho Public Utilities Commission
State regulatory agency for utilities.
www.puc.state.id.us
Ohio Public Utilities Commission
Regulates the utilities and transportation industries within the State of Ohio.
www.puc.state.oh.us
Oregon Public Utility Commission
Regulates utility industries of the State of Oregon.
www.puc.state.or.us
Texas Public Utility Commission
The Public Utility Commission of Texas is the electric and telephone regulatory agency.
www.puc.state.tx.us
S
Arkansas Public Service Commission
PSC regulates public utilities which provide electric, gas, and telephone service, and larger water and sewer companies.
www.state.ar.us
Delaware Public Service Commission
Authorized by the Delaware General Assembly to regulate investor-owned utilities and companies providing electric, natural gas, water, telecommunications and cable services for public use within the unincorporated areas of the State of Delaware.
www.state.de.us
Iowa Utilities Board
The Board is responsible for regulation of utility services in Iowa.
www.state.ia.us
Massachusetts Department of Telecommunications and Energy
Responsible for the structure and control of monopoly Telecommunications and Energy in the Commonwealth.
www.state.ma.us
Minnesota Public Utilities Commission
Regulates electric, natural gas and telephone service.
www.state.mn.us
Tennessee Regulatory Authority
The TRA is charged with the responsibility of setting the rates and service standards of privately owned telephone, natural gas, electric, and water utilities.
www.state.tn.us
Virginia State Corporation Commission
Vested with regulatory authority over many business and economic interests in Virginia.
www.state.va.us
Vermont Department of Public Service
DPS carries out this aspect of its mission by overseeing and directing the execution of all laws relating to Vermont public service corporations, also known as public utilities, and the firms and individuals engaged in such business.
www.state.vt.us
W
Wisconsin Public Service Commission
An independent regulatory agency responsible for the regulation of 1,179 Wisconsin public utilities, including those that are municipally owned.
psc.wi.gov
Washington Utilities and Transportation Commission
Regulates privately owned utilities that offer service to the public in Washington State.
www.wutc.wa.gov
S. CA Business Telecom
Sm. to Lg. phone systems, phone & internet svc, VOIP & networking
blmlive.com/cln /keating /index.htm
Telecom Agents
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GCS-Agents.com
Telecommunications Agent
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www.XO.com

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Guide author

Guide to State Government Agencies in Telecommunications Education and Training

How to obtain the education you need to work with state government telecommunications

By Lesley Graybeal

Working for state government agencies in telecommunications typically requires a higher education credential of some kind, though depending on the position, the exact degree specialization may vary. Degrees in telecommunications, computer science, management and business are all suitable preparation for work with PUC telecom.

More degrees in telecommunications fields are becoming available. You may be able to get state government agencies in telecommunications education and training through a specialized telecom management degree or dual degree in business and telecommunications. These higher education opportunities are designed to more adequately prepare individuals for the type of work they will do working for PUC telecommunications.

State government agencies in telecommunications education and training is available through the following avenues:
  1. Get a telecommunications degree to prepare for work in PUC telecom.
  2. Consider computer science options for telecommunications work.
  3. Explore business degrees for work with telecommunications regulations.

Action Steps
The best contacts and resources to help you get it done


Prepare to work in state government telecommunications with a telecom degree

The most comprehensive education you can earn to prepare for work with telecom state agencies is to get a telecommunications degree. Many positions in PUC telecommunications require a telecommunications degree or a degree in a related field, and a telecom degree includes comprehensive coursework in telecom industry areas.

I recommend: The National Coalition for Telecommunications Education and Learning (NACTEL) partners with PACE University to offer online bachelor's degree or associate's degrees in telecommunications to prepare students for work in state government telecommunications. For a more advanced degree option, consider the master's degree in telecommunications from Boston University Metropolitan College.

Learn about telecommunications regulation through computer science coursework

Another common credential request from state agencies for telecommunications is a computer science educational background. Many employees of state government telecommunications agencies have a degree in computer science, or a telecommunications specialization from a computer science higher education program.

I recommend: The University of Illinois at Urbana-Champaign has several degree and certificate options in computer science that can be completed online and used to help meet the educational requirements for a career in PUC telecommunications. Western Illinois University also offers a bachelor's degree in telecommunications management, which is housed in their computer science department.

Get business training for work with state government agencies in telecommunications

Another aspect of PUC telecom education and training is business education and experience. If you will be working in the management side of telecommunications, a general business degree or a degree in telecommunications and business may be the best educational option. Many professionals in the telecom industry also need to be knowledgeable in the general aspects of running a business.

I recommend: Florida Community College at Jacksonville is one option for obtaining an accelerated business degree online and to begin working in telecom as quickly as possible. The University of Colorado at Boulder offers a unique dual degree MBA and MS in telecommunications, which may be an especially attractive higher education option to prepare for work in telecommunications regulation.

Tips & Tactics

Helpful advice for making the most of this Guide

  • •  Some background in law or legal studies may also be beneficial when starting a career in telecom regulation. Because state government telecommunications are heavily regulated by the law, some legal educational background or experience in the state where you plan to work may be useful in terms of training and education for telecommunications.
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Guide author

Guide to State Government Agencies in Telecommunications

Use state government agencies in telecommunications for information vital to your business

By Patti Richards

State government telecommunications provide information vital to certain businesses. Telecommunications regulations protect both the business owner and consumer by keeping the telecommunications industry safe for everyone.

The PUC telecommunications agency works to set rates and regulate the quality of service from large telecommunications companies. The PUC also works with independent, municipal and cooperative carriers to keep the telecommunications industry free from price gouging and service problems.

PUC telecommunications have offices in each state. Most public utility commissions have their own websites and contact information linked to the main state web page. States keep the most current information available to businesses in the telecommunications industry to keep this ever growing sector running smoothly.

State government agencies in telecommunications approve state 911 plans, arbitrate disagreements in the telecommunications industry and approve mergers and acquisitions within telecommunications. State agencies for telecommunications keep the airwaves accessible for everyone. Business owners use PUC telecommunications regulation to:

1. Find telephone regulations for independent telephone company service providers.

2. Work with telecom state agencies to develop telecommunications products and services.

3. Develop competitive promotions and bundles for new and existing telecommunications customers.

Action Steps
The best contacts and resources to help you get it done


Use PUC telecommunications agencies for help with current rules and regulations

Each state has its own public utility commission working to regulate all areas of telecommunications. From wireless Internet to cable TV, the PUC telecommunications agency in your state has answers to all your telecommunications questions.

I recommend: Use Construction WebLinks for a 50-state guide to public utility commissions, or ISP Resources to find the Public Utilities Commission in your state.

Develop a relationship with PUC telecommunications commissioners in your area

Commissioners know what in, what's out and what's coming in the area of telecommunications. Having a working relationship with people in the department helps you stay up with the pack when it comes to new products and services for your telecommunications customers.

I recommend: Consumer Affairs.com and The National Association of Regulatory Utility Commissioners offer links to state utility commissioners and their affiliates.

Get up to date information about new products and services from telecom state agencies

The best way to stay on the cutting edge in telecommunications is to know your competition. Companies compete for consumer dollars through promotions, bundles and time frame price guarantees.

I recommend: Visit the Federal Communications Commission (FCC) website or the Public Telecommunications Facilities Program (PTFP) website for state telecom agency listings in your state or area.

Tips & Tactics

Helpful advice for making the most of this Guide

  • •  When it comes to finding the right answers to your questions, wading through state government agencies in telecommunications information is daunting. Take time to look through FAQ pages on PUC websites to jumpstart your search and find the right contact information quickly.
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Guide to State Government Agencies in Telecommunications Key Terms

Understand telecommunications terminology of state government agencies

By B. Lumadue

Whether you are a business owner setting up new telecommunications for your company or an Internet service provider, at some point you may have to interact with state government agencies regarding telecommunications issues. States regulate much of the telecommunications industry, but some aspects of the industry are also governed by federal and local governments. Get to know the terminology used by government agencies to understand regulations and how government is involved with various telecommunications sectors, such as Internet, telephone and cable.

Action Steps
The best contacts and resources to help you get it done


Public Utility Commission

Each state has a commission that regulates telecommunications companies. In general, the commission approves rates, provides education to consumers and handles consumer complaints.

I recommend: The National Association of Regulatory Utility Commissioners provides links to each state's public utility commission. WebMediaBrands explains the relationship between Internet service providers and state agencies.

Federal Communications Commission

While most regulation of telecommunications companies are provided by states, the Federal Communications Commission also sets regulations regarding communications by television, satellite, cable, radio and wire. It also oversees telecommunications companies that provide interstate service, as well as cellular and wireless communications.

I recommend: See the Federal Communications Commission for more information on its scope, regulations and organization.

Internet laws

Internet service providers (ISP) are governed by many state and federal laws. Additionally, schools and other organizations that provide Internet access to children must follow state laws and comply with the federal Children's Internet Protection Act, which states that filters must be in place to block inappropriate content.

I recommend: Netlitigation provides information about laws that affect ISPs, including the Communications Decency Act and the Digital Millennium Copyright Act. The National Conference of State Legislatures summarizes Internet filtering laws by state and provides an overview of the Children's Internet Protection Act.

Cable

Cable companies are regulated by local franchising authorities. In most cases, the franchising authority is the municipality, county or city that grants cable operators the right to provide service.

I recommend: FindLaw, a Thomson Reuters website, provides more information about cable regulations and rates.

Local exchange carrier

Telephone service is provided by either a Competitive Local Exchange Carrier (CLEC) or Incumbent Local Exchange Carrier (ILEC) or (LEC). ILECs are companies that provided service at the time of the Telecommunications Act of 1996. In exchange for the right to provide long distance service, ILECs were required to lease access to CLECs. Many local exchange carriers also offer Internet and other telecommunications services.

I recommend: Tech-FAQ gives more details about ILECs, CLECs and provides other local phone service information.

The Telecommunications Act of 1996

The Telecommunications Act of 1996 was enacted to end confusing multi-agency regulation and policy. It also put an end to monopolies in the telecommunications industry. It set specific tasks and regulations to state, local and federal agencies, and set new provisions for telephone, broadband, cable, radio and television.

I recommend: The Museum of Broadcast Communications provides a thorough overview of the Telecommunications Act of 1996.
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Guide author

State Government Agencies in Telecommunications Education and Training

How to obtain the education you need to work with state government telecommunications.
Working for state government agencies in telecommunications typically requires a higher education credential of some kind, though depending on the position, the exact degree specialization may vary. Degrees in telecommunications, computer science, management and business are all suitable preparation for work with PUC telecom.More degrees in telecommunications fields are becoming available. You may be able to get state ... Read more
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