Telecommunications Software 

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Providers of telecommunications software, and related software solutions.
IBM LotusLive Engage
Connect. Collaborate. Take Business Forward. Try IBM's Suite of Online Collaboration Tools including Telecommunications. Get No Cost Trial.
30-Day Trial
www.LotusLive.com
SAS Telecommunications Software
Transform Data into Intelligence! SAS Software delivers award-winning analytics, data integration & business intelligence for Telecommunications!
White papers | Special Report | Success Stories
www.sas.com
Billing and Provisioning Software Directory
Compare telecommunications software using Capterra's free, comprehensive directory.
Capterra.com
Free TEM Software
Telecom expense management solution without the expense. Sign up now...
www.my-tem.com
Telecom software
Award-winning telecommunications solutions. Check the video!
www.comptel.com/oss
Telecom Software
Take Control of All Your Telecom Order and Billing Processes Online.
www.datex.ca
Telecommunications Customer Data Integration
Offers high-quality customer data integration products. Consolidate billing information, improve upselling, and increase average revenue per unit.
Solutions | Products | Customer Success | Contact Us
www.initiatesystems.com
Qwest® Business
Your one-stop small business shop for phone, fiber-optic Internet, web site development, digital security and high-speed networking solutions.
www.qwest.com/smallbusiness
Telecom Software Services
Cost-Savings Software Manages Company Telecom Devices & Services.
VisageMobile.com/ManageTelecom
Volt Telecom Group
Voice, Data, Video, Security, Water Best Turnkey Project Solutions
www.Volt-Telecom.com
Telephone.
Free Answers On All Queries Related To Telephones. Get Online Service!
Blurtit.com
VoIP Telephone Systems
Mitel's #1 Dealer in WNY, apps: mobility, unified comm, PBX upgd
www.ICSTelecom.com
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A-Z Telecommunications Software Provider Directory
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0-9
3Com Corp. / Broadband Access Division
Developer of T3plus BMX45(tm) Broadband Bandwidth Managers, high-speed wide area network systems; T3plus BMXview(tm), network management systems software; T3plus DSU 8(tm), T3plus DSU 34(tm) and T3plus DSU 45(tm) data transmission software; and ...
www.3com.com
EDB 4tel
Telecommunications software company that provides consultancy, implementation, integration and support services within the areas of customer care and billing, mediation and network management.
www.4tel.no
A
Accuris
Provider of specialist telecom software solutions to mobile, fixed-line and Internet protocol service providers. Specialized in network and security management, billing and mediation and ebusiness.
www.accuris.ie
Anite
Specialist systems and software company, specializing in telecommunications and broadcast markets.
www.anitetelecoms.com
B
Beck Computer Systems, Inc.
Developer of telephone fraud protection software. Provider of systems integration, custom applications software programming and network design services. Products and services are sold to the telephony industry.
www.beckcomputers.com
C
Cadix International
Developer of cable TV/cable design, drafting (CADD) and management software.
www.cadix.com
Calculus Solutions
Developer of integrated customer care and billing (iCCB) products for pan-European emerging and mature telcommunication companies.
www.calculus.co.uk
Billing and Provisioning Software Directory
Compare telecommunications software using Capterra's free, comprehensive directory.
Capterra.com
CaritaSoft, Inc.
Developer of the Customer Value Management(tm), CVM, suite of software that enables subscriber-based service providers to better serve customers with multi-level relational information on one database. Products are sold to the telecommunication...
www.caritasoft.com
CHA Systems
Developer of information management products and services for the telecommunications industry with expertise in billing and accounting, plant inventory and service assignment.
www.cha-systems.com
CiTR
Specialist in software development and products for the telecommunications sector with expertise in the development of online services.
www.citr.com
Clear Communications Corp.
Developer of customer network management and intelligent surveillance applications for the telecommunications industry, including software-based solutions that enable the deployment of advanced communications services. The software runs on UNIX...
www.clear.com
Computer Generation (CGI)
Supplier of software to the telecommunications industry with expertise in Internet protocol network solutions. Also provides end-to-end installation and networking for businesses.
www.compgen.com
Comware Systems, Inc.
Developer of software for managing the maintenance of telephone and data circuits; and provider of custom applications software programming services and network design services. Packages include billing, order entry, work order processing, cost...
www.comware-usa.com
Crossword Software
Internet and telecom solutions provider specializing in billing.
www.crosswordsoftware.com
D
Dynamic Solutions 2000
Provider of convergent billing and information systems for cable TV, Internet, paging, cellular/ PCS, electronic mail, telephone, IP telephony, electric utilities and other telecommunications and utility sectors.
www.ds2000.net
G
GL Communications
Manufacture and developer of telecommunication testing and analysis equipment and software. Software runs on Windows 95/98 operating systems. Provider of telecommunication consulting services. Products and services are sold to the telecommuni...
www.gl.com
Global Communication Technologies, Inc.
Reseller of telecommunications products including switching equipment and provider of telecommunications custom systems software programming and long distance carrier services. Services are provided to the telecommunications industry. This com...
www.globaltech-us.com
GMA Communication
Specialist in the design of telecom software and applications.
www.gma.co.il
H
Holos Software, Inc.
Provider of custom applications software programming services, specializing in communications software. Software is programmed for UNIX, Linux and PDA devices. Services are provided to multiple industries.
www.holos.com
I
Integrated Architectures, Inc.
Provider of software consulting and development services including architecture and modeling of complex systems, business systems re-engineering, systems integration and custom software programming. Services are provided primarily to the teleco...
www.iai.com
Idiom, Inc.
Provider of various software and telecommunication consulting services, to help maintain a effective e-commerce business. Products and services are sold to multiple industries. This company was capitalized by venture capital.
www.idiominc.com
Telecommunications Customer Data Integration
Offers high-quality customer data integration products. Consolidate billing information, improve upselling, and increase average revenue per unit.
www.initiatesystems.com
Intec Telecom Systems
Provider of operational support systems (OSS) for telecom companies, specializing in packaged interconnect billing, settlement software and convergent mediation products.
www.intecsystems.co.uk
Intelligraphics, Inc.
Provider of device driver development services and system level software applications programming and consulting services specializing in 2D and 3D display technology. Services are provided to the telecommunications, embedded systems and variou...
www.intelligraphics.com
Interconnect Billing Systems
Provider of commercial interconnect billing solutions to European telecom operators.
www.interconnectbilling.com
IPL Telecommunications
Provider of telecommunications software and systems engineering to network operators and equipment manufacturers.
www.iplbath.com
Account-A-Call
Developer of TUMS(tm), a multiple site telemanagement service bureau. TUMS(tm) is compatible with all telephone systems and centrex and can handle multiple sites. Products are sold to multiple industries. This company was capitalized by priva...
www.isi-info.com
Telecom Expense Management - ISI
ISI's telecom expense management software and services are designed to help manage telecom expense, improve productivity and increase revenue.
www.isi-info.com
Integrated Telecom Express, Inc.
Manufacturer of ADSL OEM chips, modems and network protocol software. This company was capitalized by private investment and venture capital.
www.itexinc.com
L
IBM LotusLive Engage
Connect. Collaborate. Take Business Forward. Try IBM's Suite of Online Collaboration Tools including Telecommunications. Get No Cost Trial.
www.LotusLive.com
M
Mahindra British Telecom
Software development company specializing in solutions for the telecom, Internet, ebusiness and mobile computing sectors.
www.mahindrabt.com
MaxBill
Provider of customer care, customer relationship, management (CRM) and billing software systems.
www.maxbill.com
Micos
Provider of communications computer equipment and software services.
www.micos.cz
MicroFirst
Hardware and software engineering firm specializing in the design and development of automation control in the broadcast and communications industries.
www.microfirst.com
Microline
Software company specializing in telecom software and Internet technology.
www.microline.fr
Movius Interactive Corporation
A global provider of messaging and collaboration solutions to service providers and enterprise customers worldwide.
www.moviuscorp.com
N
Cosmic Computers, Inc.
Provider of custom applications software programming services specializing in message switching applications for the telecommunications industry. Services are provided for all PCs. The company also provides mapping and bar coding services. Th...
www.ndpcci.com
P
Primal Systems
Provider of software solutions to the telecommunications industry, specializing in customer management.
www.primal.com
Pacific Telematics
Firm develops, installs and supports mission-critical communications software and data products for educational institutions and businesses.
www.ptelematics.com
Q
Qwest® Business
Your one-stop small business shop for phone, fiber-optic Internet, web site development, digital security and high-speed networking solutions.
www.qwest.com/smallbusiness
S
SAS Telecommunications Software
Transform Data into Intelligence! SAS Software delivers award-winning analytics, data integration & business intelligence for Telecommunications!
www.sas.com
SDD Systems
Provides call accounting help for hotels, resorts, conventions, hospitals & multi-use properties with call tracking, billing and telemanagement solutions.
www.sddsystems.com
T
Tegic Communications
Developer of text input technologies for the telecommunications and computing industries, specializing in alphabet-based and Chinese text.
www.tegic.com
Telepartner Systems
Supplier of software and integration services for mobile and remote applications.
www.telepartner.co.uk
Total Software Solutions (TSS)
Software development and consulting services provider for the telecommunications industry, specializing in the provision of wireless and wireline billing systems.
www.totalsoftware.com
U
Unimax Systems Corp.
Developer of telecommunications systems management software. Software enables users to use Windows to move information and make administrative changes on telecommunications systems. Software runs on Windows platforms. Products are sold to mul...
www.unimax.com
V
Verizon Information Technologies, LLC
Provider of IT services and software applications for the telecom industry, including data center outsourcing, IT help desk, and managed storage services.
www.verizon.com
Vicorp
Leading provider of communications convergence technologies for tier-1 wireline, wireless, cable and IP-based communications services providers.
www.vicorp.com
  • Cintel Corp.
  • CLARITY INTERNATIONAL LIMITED
  • DELANO TECHNOLOGY CORP
  • Ecuity, Inc.
  • Hinduja Tmt
  • Mobile Reach International, Inc.
  • Openwave Systems, Inc.
Free TEM Software
Telecom expense management solution without the expense. Sign up now...
www.my-tem.com
Telecom software
Award-winning telecommunications solutions. Check the video!
www.comptel.com/oss
Telecom Software
Take Control of All Your Telecom Order and Billing Processes Online.
www.datex.ca

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Guide to Telecommunications Software Education and Training

Receive the best telecommunications software education and training to enhance your business

By Angela King, Freelance Writer


Telecommunications software is vital in a wide spectrum of industries. Understanding the types of telecom solutions available and knowing how to properly use telecom software is essential for professionals in the telecommunications business. A solid education in telecommunications and hands-on learning in the telecommunications industry offers you increased opportunities to excel in the telecom sector.

From telecom management software to telecommunications control software, telecommunication software providers can offer tips and training for the telecom solutions they provide. This training, coupled with courses that focus on telecommunications software applications, can further your expertise in telecom software solutions. When you consider telecommunications software education and training, you should:

1. Enroll in courses that focus on telecommunication software solutions and earn certification in telecommunications.

2. Attend conferences and seminars that showcase the latest telecommunications solutions and that offer networking opportunities with telecommunication software providers.

3. Intern with telecom software companies to gain essential hands-on learning in telecommunications software applications.

Action Steps
The best contacts and resources to help you get it done


Take telecommunications software education and training courses

To fully understand telecommunications software solutions, take courses to keep up-to-date on the latest telecom software. Earn certification to further your education and to solidify your expertise in telecom software solutions.

I recommend: Take advantage of the services offered by Telecom Training Corporation. They offer seminars and web-based telecommunications software training to fit your unique needs. Take an exam to earn your Cisco Certified Network Associate (CCNA) certification. This certification shows employers and clients that you are an expert in telecom software solutions.

Attend conferences and seminars that showcase telecom software solutions

Take advantage of demonstrations and networking opportunities at telecom software seminars and conferences. Keep current on the latest telecom software solutions and connect with other professionals in the telecommunications software industry.

I recommend: Attend the annual IEEE Global Communications Conference for the latest in telecommunications software and to network with telecom industry professionals. Teracom Training Institute offers seminars that focus on telecommunications software education and training. Fees vary and you can choose the seminars that best fit your unique needs.

Receive hands-on training with telecommunication software providers

Providers of telecommunications solutions offer internships that allow you to experience all aspects of the telecommunications software industry. From the inception of new ideas in telecom software to configuring telecommunications software applications, take advantage of vital hands-on learning.

I recommend: Take advantage of the student development programs offered at AT&T to gain hands-on experience with telecommunications solutions. Apply for an internship with the National Telecommunications and Information Administration and help to develop telecommunications solutions and telecom software applications.

Tips & Tactics

Helpful advice for making the most of this Guide

  • •  Subscribe to telecommunications publications to keep current on telecom software trends and opportunities for telecommunications software education and training.

FEATURED LISTINGS
IBM LotusLive Engage
Connect. Collaborate. Take Business Forward. Try IBM's Suite of Online Collaboration Tools including Telecommunications. Get No Cost Trial.
30-Day Trial
SAS Telecommunications Software
Transform Data into Intelligence! SAS Software delivers award-winning analytics, data integration & business intelligence for Telecommunications!
White papers | Special Report | Success Stories
Billing and Provisioning Software Directory
Compare telecommunications software using Capterra's free, comprehensive directory.
Telecommunications Customer Data Integration
Offers high-quality customer data integration products. Consolidate billing information, improve upselling, and increase average revenue per unit.
Solutions | Products | Customer Success | Contact Us
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Guide to Telecommunications Software

Find the appropriate, cost-effective telecommunication software that fits the needs of your business

By Angela King, Freelance Writer


Telecommunications is a key element in keeping current customers satisfied and gaining new clients. Choosing the right software for your telecommunication solutions is vital to present your customers with easily accessible information. Whether you need telecommunications software that can share information using multimedia applications or require telecom management software for a smooth-running network, choosing a telecommunications system that fits your budget while providing for your software needs.

Successful business requires a capable telecommunications system that offers secure communications and presents clear information. Telecom software companies and providers can offer a wide range of telecommunications control software that fit the needs of your business. A successful telecommunications system should:

1. Offer your business competitive telecom software solutions.

2. Incorporate multiple telecommunications software applications.

3. Increase your customer base using superb telecom solutions.



Action Steps
The best contacts and resources to help you get it done


Compare telecommunications software

Use the Internet to quickly and easily compare and contrast the telecommunication software that interests you. Get a detailed analysis of specific telecom management software solutions that you can compare with similar software packages.

I recommend: Use Capterra to compare telecommunications industry software. Select the telecom software characteristics that suit your business to filter software comparisons.

Use a nationally recognized telecommunications software provider for your telecom software needs.

A provider of telecommunications solutions for your business that has national brand awareness assures you of a quality, reputable product. The customer service offered and the perks available are benefits to partnering with a reputable telecom software provider.

I recommend: Use IBM to offer telecom solutions for your business. Download the telecommunications software catalog free of charge and use a wide range of services supplied by IBM to maintain a competitive edge in the telecommunications industry.

Integrate telecommunications software with global applications into your business

A well-rounded and competitive business needs telecommunications solutions that are compatible with the global market. Choose a telecom software provider with a global presence.

I recommend: Use Intec for telecommunication software and global consulting services. With a strong national and global presence among telecommunication software providers, Intec offers experience and a reputation to deliver telecommunications solutions customized for your business.


Tips & Tactics

Helpful advice for making the most of this Guide

  • •  Utilize free online seminars designed to instruct you on how to best use specific telecommunications software applications. Ask for free instruction from your software provider.

FEATURED LISTINGS
IBM LotusLive Engage
Connect. Collaborate. Take Business Forward. Try IBM's Suite of Online Collaboration Tools including Telecommunications. Get No Cost Trial.
30-Day Trial
SAS Telecommunications Software
Transform Data into Intelligence! SAS Software delivers award-winning analytics, data integration & business intelligence for Telecommunications!
White papers | Special Report | Success Stories
Billing and Provisioning Software Directory
Compare telecommunications software using Capterra's free, comprehensive directory.
Telecommunications Customer Data Integration
Offers high-quality customer data integration products. Consolidate billing information, improve upselling, and increase average revenue per unit.
Solutions | Products | Customer Success | Contact Us
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Guide to Telecommunications Software Key Terms

Use telecommunications software key terms to assist in technology upgrades and installations

By Kelley Keith


Telecommunications software is an integral part of the technology infrastructure of most any company. Telecommunication software ranges from the traditional voice call management to wireless data and IP telephony tools. Whichever technology your company uses, telecommunications software plays a large role in your management. In order to establish a working knowledge of the software without gaining technology certification, it's imperative to define some key terms within the industry.

Action Steps
The best contacts and resources to help you get it done


Secure remote access

Secure remote access enables employees to work on company-specific computerized files and network communications. It's important to understand that any telecommunication software with secure remote access must include encryption in order to keep your information safe from hackers.

I recommend: Review the secure remote access information available at BTC Networks.

Secure sockets layer security and encryption

The securities that secure socket layers provide are easy for employees to use because they require no installation or technology expertise. Instead, this form of encryption uses the security tools and software already present in most any commercial web browser.

I recommend: Examine the secure socket layer definition at Your Dictionary. For more information on the subject, assess the advantages of using this technology available at Verisign.

Intelligent application gateway

An intelligent application gateway is an efficient means of allowing communication on a network without compromising security. This software application gives the administrator great flexibility in assigning individual users rights and access to company files.

I recommend: Study the intelligent application gateway articles at ComputerWorld and Microsoft.

Management protocol

The management protocol is how machines within a telecommunications network exchange voice data. When choosing a telecommunication software program it's important to know which management protocol best fits your company.

I recommend: Appraise the management protocol tutorial from Erlang Training and Consulting.

Virtual private network

In order to gain secure remote access to telecommunication networks a software program must be able to establish a virtual private network, or VPN. A VPN uses public communications lines but establishes the security one required for the transfer of sensitive company information.

I recommend: Use the primer at the Windows Dev Center to understand the setup requirements for a VPN.

IP telephony

IP telephony enables a company to use the Internet for voice and visual communications. IP telephony is available from any Internet connection provided the telecommunications software supports the protocol.

I recommend: Evaluate the IP telephony information from Cisco Systems.

FEATURED LISTINGS
IBM LotusLive Engage
Connect. Collaborate. Take Business Forward. Try IBM's Suite of Online Collaboration Tools including Telecommunications. Get No Cost Trial.
30-Day Trial
SAS Telecommunications Software
Transform Data into Intelligence! SAS Software delivers award-winning analytics, data integration & business intelligence for Telecommunications!
White papers | Special Report | Success Stories
Billing and Provisioning Software Directory
Compare telecommunications software using Capterra's free, comprehensive directory.
Telecommunications Customer Data Integration
Offers high-quality customer data integration products. Consolidate billing information, improve upselling, and increase average revenue per unit.
Solutions | Products | Customer Success | Contact Us
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Guide to Telecommunications Software Applications and Uses

Look into telecommunications software applications and uses to make your business more efficient

By Ann Starr


Learning about telecommunications software applications and uses can begin with an exploration of ways to identify and select the most cost effective solution for your business. Most businesses today need to be able to communicate data, voice, text, pictures and video over long distances. Telecommunications software can help businesses do so.

Many telecom software providers have expanded what they offer beyond just managing communications over long distances to other areas. As you begin this process, review what you really need the software to do. If you have call centers, service technicians or need help with managing telecom costs consider the following:

1. Explore telecom software to help you manage all the telecommunications applications costs in your business.

2. Select telecommunications software to help you manage your call center more efficiently.

3. Look for applications that can help you with service management.

Action Steps
The best contacts and resources to help you get it done


Find the right answers for managing the costs associated with telecom solutions

Businesses need to be able to control their telecommunications costs because it is one of their major cost categories. Some of the categories of expenses that telecommunication software can help you manage include: telephony services such as broadcast faxes, inbound 800 lines and calling cards; wireless services like pagers and cell phones; network and access services such as data lines, WAN and others; financial market and information services including Lexis-Nexis; data processing including desktop systems and mainframe operations.

I recommend: Cobite has telecom software applications that can help you manage your telecommunications costs. Asentinel has proprietary telecom management software that can help you manage these expenses with paperless processes.

Investigate call center telecommunications solutions

A key element of any enterprise is how customers are managed. Telecommunications software applications can be a major contributor towards increased effectiveness. A robust telecommunications application can help you by setting up a centralized database for managing call lists and do not call lists, call outcome and detail management, performance reporting, analysis and statistics.

I recommend: Acarda provides a good overview of what to look for in telecommunications software. IBM with their telecommunications software solutions can help you increase customer satisfaction and retention.

Identify providers of telecommunications software that can assist with service management

As you look for telecommunications software that can help you, check to see if it can streamline and improve the management of work and service orders, trouble ticket management, scheduling and dispatch of technicians, scheduled services automation, billing, invoicing and receivables and service level agreement management.

I recommend: High 5 Software is one of several telecom software companies that offer service management software for telecommunications providers. Hewlett-Packard can provide telecom software solutions with their Open VMS (Virtual Memory System) solution, which is a high-end computer server operating system and helps with batch and transaction processing.

FEATURED LISTINGS
IBM LotusLive Engage
Connect. Collaborate. Take Business Forward. Try IBM's Suite of Online Collaboration Tools including Telecommunications. Get No Cost Trial.
30-Day Trial
SAS Telecommunications Software
Transform Data into Intelligence! SAS Software delivers award-winning analytics, data integration & business intelligence for Telecommunications!
White papers | Special Report | Success Stories
Billing and Provisioning Software Directory
Compare telecommunications software using Capterra's free, comprehensive directory.
Telecommunications Customer Data Integration
Offers high-quality customer data integration products. Consolidate billing information, improve upselling, and increase average revenue per unit.
Solutions | Products | Customer Success | Contact Us
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Telecommunications Software Education and Training

Receive the best telecommunications software education and training to enhance your business.
Telecommunications software is vital in a wide spectrum of industries. Understanding the types of telecom solutions available and knowing how to properly use telecom software is essential for professionals in the telecommunications business. A solid education in telecommunications and hands-on learning in the telecommunications industry offers you increased opportunities to excel in the telecom sector.From telecom management ... Read more

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